I have been a customer of this establishment for quite some time. They are experienced in alarm systems and window tinting. I previously had them wrap one of my motorcycles, as vehicle wrapping is one of their specialties. However, the product on my motorcycle began to deteriorate. Despite multiple phone calls and text messages, we eventually returned it, and they did make repairs.
Later, I had my daughter's new vehicle wrapped at their shop. Unfortunately, the quality was significantly below expectations: parts were missing, damaged, and the wrap was failing on this vehicle. Despite numerous attempts to have it fixed, the issues persisted, and we ultimately had the wrap removed. They charged $680 for the removal, which I found unreasonable, considering the issues originated from their work.
Additionally, I brought my Ducati motorcycle in for a PPF application. The PPF began peeling, and the racing stickers on my motorcycle were affected. I repeatedly tried to contact the owner, Giovanni, but my calls were not returned. We exchanged texts, but responses were infrequent and unresponsive. Overall, I am disappointed with the level of customer service received. read more