I can't say enough good things about my experience working with Eddie! Before I found him, my…read moreexperience with another CPA was a complete nightmare--many things were done incorrectly, leaving me to fix them myself. I was kept in the dark, received little to no response, was given inaccurate information, and encountered several mistakes. It was incredibly stressful. I'm so grateful to have found Eddie. He is professional, responsive, and reliable--qualities that are extremely important to me. He answered all my questions clearly and thoroughly, and took the time to educate me on many aspects of managing an S-corp. I always felt informed and never forgotten. He stayed on top of payment schedules and got things done quickly and efficiently. I never felt lost or unsure throughout the process. Eddie is also very detail-oriented. He discovered a major oversight from the previous CPA--something I wasn't even aware of--and helped me correct it step by step. I was initially overwhelmed and stressed, but Eddie was patient, understanding, and even available during off-hours to guide me through it. Thanks to his help, everything on the business and accounting end has been corrected, and I finally feel like I'm on the right track. The accounting software he uses is also very efficient and allows me to upload everything in a well-organized manner. When dealing with so many numbers and accounts, that level of organization is a huge plus. I fully trust Eddie and highly recommend his services!

My last accountant was terrible! He made an error on my return which resulted in me owing money…read morewhen I was expecting a refund. And when I needed help correcting the return, he was totally MIA. I knew I had to find someone new who is trustworthy and reliable. Fortunately, I was referred to Eddie by a friend and have been very pleased with his services so far. I find Eddie to be very professional and knowledgeable. He gave me a quote before working on my return and stuck by his quote even though my return was a little more complicated than expected. He also looked at my previous return and identified the errors and omissions made by my previous accountant. Eddie is also very responsive and tech-forward. Most of our interactions have been via email but he makes himself available on the phone as well. He also provided me with tips for my next return so I could get a bigger refund. Thank you, Eddie!

Ive been using this CPA for several years. All staff including Divya have been super helpful and…read morecourteous. We do our family taxes,along with our business taxes. Usually we get an email following task list months before tax season and even the I always get behind BUT their team is so on it! I can't thank this team enough for their hospitality even when its super busy. They take the tine to answer your questions and if you need to visit the office,they validate your parking. I recommend this CPA firm because they are knowledgeable and give great customer service.

Stellar. If I can…read moreonly use one word to define the experience I received, it is stellar. Gill Tax Group (GTG) took me in last minute, thoroughly reviewed my returns after I had a hiccup with TurboTax and discovered that the TurboTax software did not flag the necessity to file in another state.* Had GTG not checked this and had I relied on TurboTax, I would have been subject to a review and possible full audit by not only the California Franchise Tax Board, Commonwealth of Pennsylvania, but also the Internal Revenue Service. GTG cares and is very thorough. If they make a commitment to help, they have proven that be true. Trying to get through to TurboTax customer service was a nightmare and nobody understands what I'm asking or trying to do, notwithstanding the technical gliches they have. GTG understood came through and took over immediately and filed expeditiously--and I am very thankful. I cannot recommend this wonderful firm enough to others. * Had I opted for the "audit free protection" offered by TurboTax, it would likely have been denied because it only protects you in the State you file. TurboTax did not recognize that I needed to file a return in another state and therefore I would have l been denied the protection had I went that route if I were to be reviewed and audited. WTG GTG! Thank you for the rescue and peace of mind =)

Best services in Southern California for Sure! Go see Abel…read morehe is amazing ! He truly cares and knows his job

Super great staff. Easy in and out (if planned ahead of time). I have gone to them every yearread more

I am extremely happy with the services from Xoa Tax. I was referred to them by my aunt and dad, and…read moreI was honestly so impressed by their professionalism right off the bat. I've had my taxes done somewhere else before for the same price, but there was a clear difference in how they operate. They updated me for different steps, provided clear instructions and documents needed. I especially appreciated their excel sheet they sent me. They are very responsive via text and email, so it was easy to communicate with them whenever I needed! I definitely appreciate their service and how helpful they were! Definitely would recommend!

Eric answered all my questions I had about my taxes which I appreciated…read more I was not a fan about just talking through email since it took awhile to go back and forth. Personally would rather be in person and talk but that's just my preference. Submitting my info through a portal was easy and fast. D

Pinged with an inquiry via yelp two days ago. Yelp states their average response time is 3 hours…read morebut I never heard back. Their service may be good based on the other reviews, but it's disappointing to not get contacted back.

Emma Pao has done super excellent work to prepare my TAX returns for year 2021. She is very…read moreprofessional, efficient, responsive and patient to customers and provided a lot of valued advices! I sincerely appreciate all her great efforts and dedication to help out. Thank you so much Emma! Also thank you so much for Chris Team for all the help in the past years! I would highly recommend Chris Huang CPAs, Inc. to anyone if they want to find the best CPAs!

Not happy with this payroll company. I was suppose to be paid on Thursday. My hours were not…read moreentered. I have to wait until Monday to get paid because an employees negligence.

We switched to Coastal Payroll during COVID. Originally they were amazing. We no longer have good…read morecustomer service. Nobody answers the phone. If you are having any kind of payroll issues, just plan on being on hold for over 20 minutes or waiting over an hour for a call back. I no longer refer them. I tell my friends to use ADP or some other firm.

Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

Amin was SO helpful in walking us through our startup agency and gave us really awesome advice! We…read morewere stuck between LLC & S-Corp and he guided us through what to do. I left the convo feeling very good about what our next steps would be. He gave us a free 30 minute consultation which is very generous considering how much help we got out of that conversation!

I can't recommend this office highly enough. I was dealing with a huge IRS issue that honestly felt…read moreimpossible to get out of, and Amin guided me through every step with professionalism, knowledge, and patience. Amin took the time to explain everything, kept me informed throughout the process, and ultimately helped me reach a resolution I didn't think was possible. When it comes to my taxes, I wouldn't trust anyone else. If you're looking for someone who truly knows what they're doing and genuinely cares about helping their clients, this is the place to go. Thank you for everything!