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    Optimal Men's Center

    5.0 (5 reviews)
    Closed 8:30 am - 5:00 pm
    Updated a few days ago

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    1 year ago

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    3 years ago

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    3 years ago

    Friendly staff, efficient service and someone who listens and takes a real interest in your health problems.

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    5 years ago

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    6 years ago

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    At Your Doorstep Medical And Concierge Care - Our Nurse Practitioner, Cheyenna Kopacz DNP, FNP-C

    At Your Doorstep Medical And Concierge Care

    4.3(6 reviews)
    24.2 mi

    The BEST hormone replacement therapy and women's health practitioner in the whole valley. Highly…read morerecommend Cheyenna and her team.

    I found this company through Facebook ads while searching for help with postpartum hormone…read morestruggles, and initially, everything felt very responsive and promising. Within minutes of reaching out, I received follow-ups via Facebook Messenger and email, and within 24 hours I was on a call with the owner, who made the program sound incredibly supportive and effective. Based on that experience, I signed up. Unfortunately, things quickly fell apart after that. My actual care was handed off to a nurse practitioner who did not seem familiar with my location (Salt Lake City, Utah), despite the company advertising that they work with Utah patients. She recommended lab locations in Arizona, which was confusing and not helpful. She also mentioned she would send referrals for physical therapy and chiropractic care, but only sent one option that didn't even appear when I searched for it online. Scheduling and communication were even more frustrating. My first appointment started 16 minutes late with no notice or communication. For my second appointment, I waited alone in the Zoom room for 21 minutes before leaving. When I followed up, I was told that appointments are based on Arizona time and that they do not adjust for the patient's time zone--which had never been communicated and contradicted how my first appointment was scheduled. The company also promotes 24/7 support through their Spruce app, but that was not my experience. My first message received what felt like a generic, automated response, and subsequent messages took hours to receive replies--often without any real follow-up or resolution. Overall, this was a frustrating and disappointing experience. The initial sales process was highly responsive and persuasive, but the actual care, communication, and follow-through did not meet expectations. I ultimately chose to go back to working with a primary care physician, where--even if appointments take longer to schedule--communication is clear, professional, and reliable. I would not recommend this service based on my experience.

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    At Your Doorstep Medical And Concierge Care
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    At Your Doorstep Medical And Concierge Care - Treatment of pediatric patients

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    Treatment of pediatric patients

    My Dr Now - Pharmacy has never been able to get ahold of anyone to confirm a simple prescription that had a refill attached.

    My Dr Now

    2.7(9 reviews)
    2.0 mi

    My experience with this office has been nothing but unprofessional and disorganized. My boyfriend…read morecalled to schedule an initial appointment and was never told he needed to fast for the labs they planned to run. When we arrived, they charged us for an office visit just to take his vitals....nothing else could be done because he wasn't fasting. We had to reschedule and pay for a second visit, something that could have been completely avoided if the receptionist had given basic instructions during scheduling. When his bloodwork results came in, nobody contacted us. We had to call the office ourselves only to be told his vitamin D was low and that a prescription would be sent to his pharmacy. Weeks went by and the pharmacy had no record of anything being called in--in fact, he didn't even have an account there because the office never sent the prescription in the first place. When I reached out to the doctor, she told us to "just buy it over the counter because most insurances don't cover it." Insurance was never the issue!!! We simply wanted the prescription that THEY told us they were sending. When I asked what dosage is needed to take and what exactly to buy OTC, I received no response at all. This office lacks communication, organization, and basic patient care. Save yourself the frustration and go somewhere that actually values your time, money, and health.

    This was my first time visiting this office for my annual checkup, and I have to say the doctor was…read moreabsolutely amazing--kind, thorough, and made me feel very comfortable. I'll definitely be coming back because of the doctor's care. That said, my experience with the medical assistant was very disappointing. They removed my EKG stickers abruptly without giving me any warning, which was quite painful. At one point, the exam room door was left open while I was undressed, which made me feel very exposed in front of other staff. During the blood draw, my arm was rested on the footrest of the exam bed, which did not feel sanitary at all. I think this office could benefit from better training for their medical assistants on professionalism, patient comfort, and privacy. I'll return because I really trust the doctor, but I'll definitely be requesting a different medical assistant next time.

    Optimal Men's Center - medcenters - Updated May 2026

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