I got a extensive hearing test and new hearing aids. I was very happy with their customer service…read more The hearing aids were on sale. They were not cheap but the same brand I had only 3 generations from the ones I bought in 2017 from Northside.

When I recently went in the Mansell store because one of my hearing aids stopped working, I was…read moregreeted at the front by an extremely rude lady. I explained to her that I didn't have an appointment, because it just stopped working even with a new battery and wax guard. I said I realize that they had appointments during the day and I was willing to sit and wait for them. She said flatly they will not have time to see me that day and I would have to wait until Monday (3 day wait not hear anything).She insisted I leave or she would call the police and started laughing at me. I will never go there again and if you want the same rude treatment beware. Incidentally , Icalled the Sandy Springs office and they fixed the problem in 5 minutes. I later learned this was a temp lady they have used several times. Maybe they should re evaluate using her again.

If you need hearing aids, this is the place to go. They're hi-tech & professional. Equipped with…read morethe latest diagnostic equipment & software tools, they carefully & methodically determine your device needs, specific setup, & follow-up appointments. Their care is second to none.

The center gives great service and care and has for years. I'm totally satisfied with them.read more

I really appreciated Dr. Conger seeing me on an urgent basis when I was in a desperate time-crunch…read moreto get some help! He could not have been more polite, professional, or considerate. He helped me through a sticky health situation and I will absolutely be returning to this practice in the future! I would also like to compliment the lovely receptionist, though I can't remember her name. She was instrumental in recognizing my health issue and going above and beyond to secure me a same-day appointment. Thank you both!

Although Dr. Amy Schettino may have medical knowledge her treatment of my husband as a patient was…read moreobjectionable. We are appalled that she never bothered to contact my husband regarding the results of his lab test results. Not a call, not a text, NOTHING! At times texts are fine to answer many questions, however when a patient requests a call to speak to the doctor directly, not by text and she never responds, it is unacceptable. Even after speaking directly to the office staff regarding a call back and told two days in a row that the doctor would call us back that NEVER happened. We just got another useless text. If Dr. Amy Schettino does not want to take the time to have a short conversation with a patient on occasion, and will only respond with a text she should not be practicing medicine on patients. We did not receive the medication prescribed in the form that was discussed in her office. She asked how we preferred it administered and confirmed this in a clear discussion at the end of our appointment. We called the office and spoke to an assistant who kept blaming us for not understanding what form of the medication was ordered. We understood EXACTLY what form of medication was discussed. It was not the first time my husband used this medication. Take responsibility for your mistakes! The medication was ordered in a different form than the first time we used it which caused confusion resulting in delayed administration of the medication. This caused my husband to be in pain and severe discomfort longer than necessary. Specific messages were left regarding this issue requesting a phone call from the doctor to discuss it. A call was never received. We also called asking if one part of the lab results were back and were told they would let us know the next day regarding that particular part of the results. We never heard back regarding the result we asked about with a call or a text. We understood there was a different culture that would take several weeks. As stated, we never received a call about any of the results to discuss what further measures should be taken. We went to the portal several weeks later to review the lab results that we were informed would be available after several weeks. Dr. Amy Schettino did not have the decency to get in touch with us regarding the results and to discuss them. This is despicable. What respectable physician ignores their patients lab results and never calls to discuss them. I come from a family of many physicians and if they treated their patients the way Dr. Amy Schettino treated us, they would not have a practice. We had to request the medical records four times in ten days without them being sent to our primary care physician. If you do not have the respect for a patient that needs to speak to you on occasion you should not be practicing medicine. It takes more than some medical knowledge to be a good doctor. It takes communication with your patients in a timely and considerate manner. That means a short conversation on occasion. You are required to follow up on your patients lab results in a reasonable timeframe. We also learned that his symptoms could be other issues that she never addressed in her diagnosis or from his lab results. We requested my husbands records and proceeded with another capable, caring and responsive ENT physician at a different practice. Our new physician discussed in detail with us my husbands results and what was causing his symptoms. Now that I have researched many of your reviews I wish I had read them before we visited your office. We never would have trusted you with his healthcare. The reviews we read are not the only negative feedback we have heard regarding care received by Dr. Amy Schettino.

Dr. Wynans is the best. Really takes the time to get the hearing aid and adjustments you need.read more

My family and I have received impeccable service from Dr. Maria Wynens, and will continue to seek…read moreout her care. Over the course of a thorough initial hearing evaluation and several follow-up appointments to fit and trouble-shoot hearing aids, Dr. Wynens has listened carefully, explained and reiterated important and helpful information, and addressed our many concerns--all while fielding English-as-a-second-language and hearing difficulties. Setting up appointments is simple, and Dr. Wynens is easy to reach via text for any questions or concerns. She is professional, upbeat, nice, and genuinely caring. Office location is easy to navigate, with a clean and easily accessible space. In all, I cannot be more pleased with Dr. Wynens and her care; she is highly, highly recommended.

Start to finish this is the place to come for your hearing needs! Extremely caring and perfectly…read moreprofessional, they make you feel like you're a very important part of their 'family'! In this day and age when so much is automated and cold this group, everyone one of them, makes one feel cherished and cared about! This is what health care should look and feel like!! Can't say enough wonderful things about this office!

I worked with Dr.Alex. The service was SO quick that I checked in and had ear wax removal in less…read morethan a half hour. Administrative staff and the doc were pleasant and friendly. I was a little embarrassed about the wax build up, but she never made me feel ashamed or anything. I would highly recommend!

Very friendly staff. Very thorough exam. Also thorough explanation of results and follow up neededread more

Dr. Hannah Jones did a great job assessing my 85-year old Moms hearing. She was very professional,…read morepatient, compassionate and kind.

PHENOMENAL!! Before…read morecoming here, I had gone somewhere else for my earwax impaction. The OTHER place was extremely rude and unprofessional. I was hesitant to try another audiologist. When I came to Atlanta Hearing Associates, it was such a warm, friendly, welcoming and professional place, right from my first step through the door. This was a night and day difference from the other place I went to. As a clinician myself, I appreciated her warm, friendly, and informative approach, unlike the other place I went before. Best of all, she was able to clear my impacted ear within 3 minutes (which the other place said would take 2 weeks worth of visits to do). I could not have had a better experience. Thank you Dr. Prince!

I found this place on Yelp when I was searching for ear wax removal. The business had great ratings…read moreand reviews, and this particular office was open on Saturday which worked with my schedule. I sent them a message via the website over the weekend to get more information about the ear wax removal process. Rhonda replied Monday via email answering any questions I had. I then made an appointment for 10:30am Saturday. I was running a little behind Saturday but they were understanding. When I got there I filled about 3 pages of information and then Dr. Jodi came and took me to the back. She was very nice and personable. She was telling me what we all already know, don't use a tips, lol. She then checked my ears. To my surprise my left ear was clear so she only did the process on my right ear. The amount of wax that she got from the ear wasn't much but at least it was gone. It's $30 per ear for the ear wax removal process. They don't take insurance but you do have the option to use your HSA to pay.

I first came to NAENT in 2018 to see Dr. Athavale who is no longer with the practice. He was able…read moreto excise a cyst from my cheek successfully without any nerve damage. I ended up with an infection and he worked with me through it and when he realized I needed more drastic intervention, he sent me to an Infectious Disease doctor and continued to work with him and get updates on my condition. I now see Dr. Preston Imhof for a vertigo/motion sickness condition and he's been great to help me out with ADA forms for work. Tip: Fill the forms out for your doctor and then have him review them. Not only does this save on time, but he doesn't know what your job is, so this helps tremendously. On my last visit he thanked me for having the forms prefilled out and all he had to do was review and sign. He said it's a huge time saver for them. It also saved me the fee for him having to fill out the form! :-)

We love Dr Van Deusen. He's so knowledgeable, patient, and really listens to us. We have now…read morebrought both kids to see him and my husband has an appointment to see him too. Highly recommend.

This was my first time dealing with this company. It was easy to make an appointment and got to get…read moremy treatment done the same day I called. Lovely group of ladies. They were helpful and attentive. Definitely made me feel like they cared about their job and how I was feeling throughout my whole experience. Will definitely go back if I need the same procedure done.

No matter which Doctor you see there you will receive prompt professional care. No long waits after…read moreyour scheduled appointment times. And unusual in these days, they actually listen and respond to your concerns. They have many ways to adjust your hearing experience, if you let them know your concerns they can improve what you have. They carry many different brands of aids at many different price points so you may choose one that fits you needs and budget. I experience that most wearers who complain about the performance of their aids picked the cheapest brand that really didn't fit their needs. You depend on these every day, buy one that's the best for your situation!! Dr, Pollard and Dr. Winslow are the best!

If negative stars were an option, that is what I would give to this facility because I think even…read moreone star is being too generous. While the nurse practitioner that I saw a few times there was nice enough, I never actually met the doctor that I was assigned to (Dr. Vukotic). She never bothered to introduce herself on any of my visits. I wanted this to be my primary care office but they simply do not care. I was experiencing pain and reached out various times about it. I had to push to get scans done to find out what was going on. Despite more than one alarming result from the scans, I NEVER heard back from the doctor or the office at all. It has been nearly a year since I had the scans they ordered (only because I advocated for myself and they wanted to shut me up). NOBODY reached out to me to discuss the results or to even follow up on how I was feeling. I was left to Google explanations of these results because nobody bothered to reach out. I was worried about some of the findings, which seemed serious, so I sought out a different doctor and office. They acted quickly to address my concerns and referred me to other specialists. I ended up having surgery. The only communication I had received from North Roswell Internal Medicine since my scans was a handful of promotional emails about something they were selling. That is, until today when I received an automated email reminder that I was "overdue" for my annual wellness visit. I am not overdue for anything, but they are overdue in noticing that I exist and had medical needs they completely neglected. They did the same thing with my husband. He also had something come up that they received results for but they have not reached out to him either. He and I and our adult son all changed doctor's offices because these people are a joke and don't care about their patients at all. Based on these experiences, I cannot recommend this practice and wish I had an option to rate them negatively because that is what they deserve. Good luck if you decide to put your health in these people's hands.

After more than 20 years of experience, I rate Dr. Vukotic the best ever. I have had many doctors…read morein 80 years and shee is the best. She listens and cares how we feel. Very good at diagnosis. The entire office is friendly and very competent. chuck