I've been a patient here for several years and have found everyone I've interacted with to be very…read moreeasy to deal with. The front office team is pleasant, kind, and proficient; it is run very well. The medical staff treatment has been appropriate and effective.

This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

I have been going to Garner Internal Medicine for many years now. They have always been friendly,…read moreefficient and helpful. They were very good at helping me discover and work with my cancer. They take very good care of their patients. Getting to know them and asking lots of questions (which they should). They also listen to what I have to say and take it into consideration. If you need a primary care physician I would highly recommend that you check in to Garner Internal Medicine.

I started going to this practice when my primary of over 40 years retired. I am very pleased…read morewith this practice. Dr. Meyer is very attentive and so are all the members of this practice. If they say that they will call you they are true to their word. Highly recommend.

I totally understand what the review below says about how unorganized the office is. Yes it takes…read morea bit to get referrals or a lab order but a quick call or message through the patient portal will fix that. This is a one doctor with one assistant practice. The doctor spends ALOT of time addressing the needs of each patient. We have never had extremely caring and through service like this and by we I mean my family. We have had one urgent visit and they squeezed us in. Dr. Eily is extremely caring, wants to get to the root of the problem, and so kid friendly (my son turned the exam room into a rocket ship and she played along while examining). This is not your traditional cookie cutter office. There are some quirks but I'll take it. Us holistic folks are quirky in our own way. For reports or referrals we (patients) need to do just a little work or lets call it team work with the office. They upload the referral/ lap report to the patient portal, you print it and take it to the doctors office or you can download it and send it to the office via email. We haven't had an issue. If your going to LabCorp bring the physical order and YOU choose online what location best suits you.

Most unorganized practice I've ever been to. They ordered bloodwork and three weeks later the…read moreorder has still not been sent in, and I after three times still do not have the correct paperwork to complete the bloodwork. I have been sent to the wrong lab twice. And it's as if they don't know what they're doing. It was completely a let down

I went for HRT. I had an in-depth battery of tests to determine a baseline for my health. They were…read moregood at reviewing all the details of my bloodwork. Spent an entire hour with me, but the tests cost thousands of dollars and that does not include ongoing care. I paid $600 per quarter plus $150 for 90 days of compounded hormones for a year. First they wanted to cut a small slot to insert a pellet in my lower back, but I said no. We did cream roll on instead. I felt better on hormones, but to monitor them, had to take a spit test via snail mail only to discover they didn't have any enough of a sample. Then they wanted me to pay an extra $150 for bloodwork each time since the spit test didn't work. Felt like nickel and diming. They do not take insurance. When I had a side effect from the hormones they told me I needed to sign up for primary care in order for them to help me. Just doesn't make sense for them to receive so much money and then not help a patient in need. If you're someone with lots of different health issues, it might be good to get care from them, because they can review all the data together. They still refer you to specialists, which is a separate process with separate fees. An endocrinologist can prescribe and monitor hormone treatment. It's not rocket science. It wasn't a miracle drug. My skin still ages, elasticity declines, there is a risk of cancer if you don't take the right combo and don't start early enough, but mentally it's been good. Good doctors are out there. Most people don't need a concierge. After having one, I must say I'm not healthier, but it's nice to get more attention.

Your satisfaction depends on whether you can afford to see them. Would I recommend them? Yes. Is it…read moreworth paying thousands per year to see them? I'm not sure. I go for HRT therapy, and I see the doc once every 3 months for an hour. Bloodwork is done each time, so we talk about dosage. Combos are done by compounding Rx. So it's 600 for a hr of doc time/bloodwork, plus cost of hormones. You can contact doc via portal and they will respond, which is nice, but if you have no issues, you may not need to go here. If you're a basket case, you'll get your money's worth. If I have a primary care issue, they'll tell me to sign up for that, which costs more. Why they don't have full-care for all issues is beyond me. I can only afford one, and I need hormones, so that's what I get. I still need a primary care provider for everything else. Make sure you find out which days docs are at your preferred office. You can get an in-depth full-health analysis for 2k, and it was worth it to find out I was healthy.

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!

I have been a patient at Village Family Care for many years. I love the doctors there. My doctor…read morewas Jenna Hoh and she is fantastic. Unfortunately, the billing department provides poor service. I have twice been charged during a well visit for services that have been previously mentioned in other appointments. When I spoke to the billing department they said that I could not discuss anything that was a new illness during a well check up. I told them that I did not do this and they said that I must have brought up things other than what was allowed during my well checkup. I called Blue Cross and they told me that the office was improperly coding the visit and this should not have occurred. I will not be going to Village Family Care anymore or any Novant affiliated office.

I forgot to mention that even from the initial contact that I had with DeMarcus for scheduling, I…read morefelt completely welcomed. He is extremely compassionate and made the booking process very seamless for me. I was in dire need at the time, and he saw to it that I was seen as fast as possible, keeping my availability as well as theirs in mind. Interacting with the team at IMC NC has been nothing short of comforting and miraculous!

I very strongly do NOT recommend Karen Saylor NP. I feel I received near malpractice level care…read morefrom her. Her lack of attention to details of my health issues and concerns as she treated me over the past year was appalling. She put me on an extremely high toxic dose of T3 thyroid medicine that has made me extremely ill. I was never informed of what to watch for in the way of reactions (to this med or any of the many supplements she had me take). There is another Yelp review where the same thing was done to another patient. I also received almost no guidance or support in the process of tapering off the meds. I had to pay $25 to ask medical questions. Her answers were always to suggest something I was already taking or something I had already told her I couldn't take as if my chart wasn't even checked. I did not find her care 'integrative'. There was no talk of mind, spirit, or nervous system regulation. No checking with symptoms. Everything was based on $$$$ in labs which were treated with $$$$ in supplements. Her focus was pushing energy when what my system needed was gentle support and nurture.

I recently had laser resurfacing done at Prime by Angela Williams. I first met Angela in the late…read moresummer of 2022 to discuss a plan for aging facial issues that were bothering me. Angela is a treasure trove of knowledge. Her questions immediately made me know that she knows her 'stuff.' She is SO likeable! I was immediately comfortable with her. Angela told me her plan for me, and she provided me with every bit of information that I needed from prep to fee to after care. Finally, in late January my laser resurfacing appointment arrived. I was SO excited to take this first step in a three step regimen Angela had developed for me. I'm including pix of me with numbing cream applied just before the procedure, the ice pack that is applied after the laser, me in my car approximately 30 minutes post procedure, the next morning, and a few more if Yelp lets me. In short, the procedure was not painful or uncomfortable. Angela and I had agreed that she would be aggressive with the laser: I am a 'go big or go home' person. The after care instructions and products were superb. Five days post procedure, I could see huge improvement in the fine lines and wrinkles on my face and neck. I recommend Angela without reservation. She is a learned, informed professional who is a true talent in her profession. The office is centrally located in Raleigh's Village District. Parking is super convenient. The office is spotlessly clean and gorgeous. The receptionist is helpful and very friendly both on the phone and in person. There is no hard sell of any of the products they carry which is SUCH a relief after some places J have been. I am eager to take the next step in the regimen Angela has planned for me. My husband and I are thrilled with the results! I feel so confident and happy that I look my best, and that is Angela's objective. I'm so pleased that I took the first step and booked an appointment with Angela.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Horrible service. This used to be an amazing place to get personalized care and wellness. Our (my…read morehusband & me) NP of almost 8 years left and based on the factory it is now is any indication then I totally understand. She would listen and talk about what's best for us. Now all you get is basic text book condescending treatment. Dr. Schneider & the other women (sorry forgot name, it wasn't a pleasant enough to remember) know more about our health than we do and have no time to hear about how you feel and what's been working. They are textbook cover my ass policy & time billing driven. It's sad that the Duke name is represented by this level of care.

EVERY time my Mother has tried to get in to see a Dr. about something unplanned she has not been…read moreable to be seen. EVERY TIME!! The practice has lost about 4 Doctors in recent years because they could no longer tolerate Duke Administration's mandate for how Patient care is administered. For example, an MD is allowed 7 - 11 minutes for a follow-up appointment and 15 minutes for a regular appointment. No wonder Patients are angry at the doctors! It's not their fault, however. Did you know that every year Duke assigns an additional patient load of 200 patients TO EACH MD??? No wonder they can't practice medicine in an effective manner. This is rampant throughout the entire Duke system now! It's just awful.