I was at the Manchester eye hospital tonight as I have had a sore left eye for 5 days. When I went…read moreit everything was easy to find as it was colour coded I just looked for the yellow section, when I reached the eye surgery a&e I was greeted by I gentlemen he was very pleasant and help full he told me the wait was 3 hours. I took a seat and waited 40 minutes to see the first nurse who asked a few questions, I then had to wait in the waiting room again for another 30 minutes then another nurse took Mr into another room and examined my eye she was really nice and calming and explained everything she was doing. I couldn't thank the nurses enough the wait wasn't long and the service I received as great.

This is the real deal. Fully qualified consultant surgeons and they see you before, during and…read moreafter surgery which the high street chains dont do. I felt safe and assured in the Manchester Royal Eye Hospital. I got treated by Arun Brahma, the senior surgeon. Other clinics were not interested in me and all they wanted was me to book in and refer a friend. Definitely recommend this place so my mother is going to see Dr Brahma there soon to have lens surgery as she wants to read and see distance without glasses.

Today I had my eye test. ( 21.06. 2019 11am) I was very…read morenervous, emotional and could hardly speak when the optician took me into the office to begin the test. The optician was not aware of the anxiety that I was experiencing. She was patient, kind and spoke very clearly. Her direction was structured, informative and she delivered her direction with respectful tones to her voice and to the way she presented her direction. I very soon felt at ease, at the end of the examination, I was relaxed and felt listened to. I gave myself permission to ask the questions that I had been worried about. My main concern was that I was beginning to go blind. The optician explained to me in detail, the function of my eye muscles and reassured me I was not going blind. I then was able to ask more questions. The optician recognised the importance to my questions and facilitated my enquiries further by, showing my some contact lenses and once again explained to me how they work and the recommend amount of time one should wear the lenses for . It was the first time my life that i had ever seen such dainty little things, she explained in detail their functionality, once again my fears of contact lenses had gone, so much so, that I have now booked an appointment to try them out next week, as well as having prescription lens glasses. On reflection, I have one regret.... It was remiss of me to ask the Optician for her name. I would have preferred to thank her in person. So, I'm hoping if you are reading this review, I want you to know that I appreciate everything you did for me today. I was already upset and nervous before I came into the store, as I had booked what I thought, was an appointment with optical express, but to my horror, I had booked Vison Express. I quickly phoned my Daughter wop encouraged me to come inside the store. I'm so glad I did. Thank you so much. I shall be telling all my friends to come to the store and ask for the delightful intelligent well-mannered optician. I feel so much lighter in myself because I now know I'm not going blind. Thank you. Kind Regards.. Pina Brown.

I'd been keen on laser eye surgery for a while and was thrilled after a lovely, informative call…read morethat led to an appointment at your Manchester branch (7 St John St, M3 4DN). Sadly, when I got a follow-up call from a man named Mohammed, the tone completely changed. He was rude, pushy, and used high-pressure sales tactics -- insisting I book and pay a deposit immediately or my eye test would expire. I had no issue with the cost (around £6-8k) and was ready to proceed, but his attitude completely ruined the experience. I'll now be booking with another company instead. Such a shame after such a promising start.

This is a nice Vision Express location, located on the lower level of the Trafford Centre, I have…read morevisited this store a couple of times over the years, and more recently I actually visited this store and returned to becoming a customer with Vision Express, down to their in-store environment and glasses selection. The store has been refurbished within the past year or two, meeting the new Vision Express branding, the new logo and interior of the store look much more sleek and modern overall. One thing I like about this store, is they have a fantastic selection of designer frames, including brands such as Gucci, Tom Ford, Hugo Boss and Burberry, without locking them down behind a key, this makes the in-store experience much simpler and interactive, as you can try on glasses in your own time, without having a staff member standing over you and chatting, it's much more relaxing, independent and peaceful - This is a huge advantage over my local Vision Express at Manchester Arndale, which seems to lock them all away. My biggest criticism with the selection of eyewear overall would be the need to move towards frames, that have thick temple tips, I'm not sure if this is the way fashion is going, but I find them to be really uncomfortable, and the selection with the thinner rims is much less. The staff here seemed friendly and knowledgeable, and I also appreciate Vision Express' return policy, I was originally unhappy with the discomfort of my original glasses, caused by the thick temple tips and weight, and I was able to swap my glasses over, paying just the difference in the cost of the frame, no questions asked. The prices for designer frames are also competitive compared to high-street rivals, I actually found them cheaper compared to Boots nearby, and buying direct with some manufacturers such as Oakley (The cost of buying lenses directly from Oakley is insane!) 4* - Overall, this Vision Express selection has good service, competitive pricing and a good returns policy, a few minor flaws, but they've helped won my custom over, and I hope it will continue.

V good selection of designer frames and usually cheaper than the other place you should have gone…read moreto. The eye test are more thorough and I feel 100% happy when they have completed all the tests. Some glasses can be ready within the hour and if your lucky thet usually have good offers on, such as free sunglassed