This Vision Express store is in Wilmslow, very close to both Starbucks and Waterstones. I called in here today, while in the area to get a repair on my glasses, which have fell loose.
Since getting my glasses from Vision Express in Summer 2015 I have been satisfied with their service, which was sadly on a branch by branch basis, some being good, and some being not-so good, luckily this was one of their good stores.
I was upset to not be greeted by a member of staff, and for them not even to say They'll be with me in a few minutes, despite me raising my voice and suggesting I just leave the repair.
They do have a decent selection of glasses here, but the selection is only small and they have the expensive, designer brands and cheaper brands and nothing in between.
The store doesn't seem to get really busy, but you can still expect to wait.
The guy who served me was very nice, he sorted my glasses out quick, with a machine next to him, which I've sadly found to be uncommon for vision express, and we also talked about the football scores with Fabregas scoring a last minute penalty against West Ham to make the final result 2-2, and Leicester City defeating Crystal Palace 1-0 while I was there.
This store is not perfect, it is far above average on some aspects, and way below / slightly below on a few others, therefore I feel 3 stars is fair, although I'd have preferred to give 2.5, I feel 3 stars is much more deserved than just two for this place. read more