Reasonable price eye test (£21) and seemed professional and then it went downhill.. 1) After leaving the test room you're handed over to someone who tries to sell you some spectacles. The very first pair I was handed was a £260 designer frame and I had no intention of spending that, they didnt ask, felt quite uncomfortable.
2) For thinner lenses I was quoted £190!!!! The same being £40 on high street.
3) They seemed perfectly happy in telling me my specs would cost £471 inc the test.
4) I then felt embarrassed to have to prise the prescription from them which wasn't forthcoming as they try to tie you into buying the over priced specs.
5) Went to high street and got perfectly good specs for £139 inc lenses (2 pairs).
6) Had to take back to high street store as Mullens prescription was wrong!
7) Spoke to Mullens RE this and at my inconvenience Id have to go back in to try and sort in store. No apology. All in all very poor- overly expensive, poor service, wrong prescription, uncomfortable sales practice. read more