There is something really off about this place, and there is no connection with the vibes of Queen St West.
came here really close to when it opened at the recommendation from a friend "you gotta try it" DO I?
I was greeted almost instantly from walking into the restaurant, I tried to order one chicken and one veggie burger, and I was told they were running a one day only not promoted-promotion for BOGO chicken burger, ok I said, no problem. "so do you still want the veggie burger?" no thanks, but would love some waffle fries. order placed and paid in full.
I sat down to a empty table, which I say this now, and will bring it up shortly. after sometime, my food came out. the waffle fries are crazy good, but needs some sauce, empty table means no ketchup, ok, rough neighborhood, maybe they had an incident, i solider on eating my meal, which got worse from here. the chicken burger was nothing like i thought at all, if you are from Ontario, this will resonate, but the chicken burger had the same taste as 90% of the food from the mandarin buffet chain, that generic Asian forward flavoring, which wasn't terrible, just no mention of this in the menu, the special ops sauce, feels like a mix of thousand island dressing and something else(orange color) and the worst part of this burger "combo" bread and butter pickles. I was asked if everything was ok, and if I needed any ketchup, yes, dear god bring ketchup so I can band aid this food together. the person behind the counter got me a 2oz to go container of ketchup and not a bottle of ketchup, the same person when bringing back the ketchup made an off comment "oh you ate your food quickly", there was an additional two more check in's with the staff member to me before I was able to finish and leave.
maybe the experience is different with the beef options, but this experience was both odd and alienating at the same time. the restaurant isn't complete, slow service, and unadvertised promotions/food combos needs to be hammered out, before queen st west consumes another establishment.
would try again, but not anytime soon. read more