I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

I visited this location looking for a loan. I walked into the location and the representative asked…read more"Are you "Blanks" brother?" I told her no because I'm aware of my rights as a consumer that family connections should not be part of the decision making process when it comes to consumer lending. The representative went back in the office and talked to her boss. She came out and called me a liar in front of everyone. She said they were a small business and would not lend to me. I have very limited connection to my brother and I don't own his mistakes. It's also a completely illegal and discriminatory lending practice. I understand they are a small business but being a small business does not give them the right to violate privacy agreements with customers, not follow fair lending practices and operate outside of the law. Disclosing to me that I'm unable to get a loan due to my brother owing them violates his privacy. Making a lending decision based on family connections violates fair lending and can be seen as a discriminatory lending practice in itself. I tried explaining this to the representative. In my mind I was trying to give a pass that she may have just been young and a bit immature yet she should've at least been respectful to me. She called me a "liar" several times and was extremely rude. Even with this I tried to deescalate the situation. I tried get her to understand it's not about a loan but you can't do what you do thats illegal. I went back to a previous lender and because I have been a great customer they gave me money to fit my short term needs. I also feel more secure that my financial information would be secure and not shared. Now that my needs are met it's not about me it's about the fact they serve a community that may not be the most sophisticated and would be subject to discriminatory lending practices as well as the privacy agreement not being honored. This to me is not right or fair. I'm looking at going to the OCC a government agency that deals with these matters. I would advise people to stay away. Protect you personal financial information . The lady seemed so immature and retaliatory I was frankly worried to leave a compliant. Yet I can lawyer up and take them to court if they do anything with my information . Yet others aren't so fortunate.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

Cindy helped me with some questions I had about getting alone. She was amazing and super helpful! I…read morewill definitely return for her help again!

I waisted 2 days with this company. After applying online with a 3rd party source I received a…read morephone call from Esmeralda asking about my inquiry. I told her I needed a loan, but in the last year I haven't been able to really pay my bills due to injury. I explained I am now getting in my feet and trying to fix things and need a loan until my settlement comes in. However; I have really bad credit at the moment. Instead of just letting me go, she proceeded to tell me that was why I had been sent to them and wanted to schedule an appointment. She told me all I needed was proof of income and a valid I.D. So I made an appointment with her and spent over 2 hours only to be told they needed more information to validate my income. I asked her if I had the individual, whom works for the government, write up a receipt/letter if that would work and she said it would. I went back the next day with the requested documents and spent another 2-3 hours only to be told they couldn't give me a loan because of my bad credit. Then as if to add insult to injury I found out a bit later that they did a hard inquiry on me. WTF!!! This obviously affected my credit and will for the next couple of years. What a huge waste of my time and left me in a worse spot then when I answered that phone call.

I've been an on and off customer for 18 year's. During this time when there were job changes or…read moremedical issues, I was able to get small, short term loans. Their staff is always friendly & accommodating. Thanks, JC

Jhaun-Paul is so kind and fast i love when he helps me! My one and only location thanks to the…read morestaff. Give him a raise!

I was a customer about 5 yrs ago & they helped me when in need! Thank you! For your service Money…read moreTree corporate & E Tropicana employees!

Money Tree isn't like it used to be. They are closing convenient places for the customer n. Now…read morethere charging Money $$$,to put money into your own account. So there making $$$$both ways from interest that the money tree account the bank that is involved. Plus I believe is $ 4.95 to the customer that is putting money in. I am taking my money out n going to a credit union !!! Stay away from. Money. Tree. U have been warned. !!! Stay. Away.I like money tree. Service is good ppl are nice I just don't like the corporate end of it charging to put money into my own acct. How dumb is that. Imagine if. B of. A or. Wells Fargo did that Very. Very poor choice of $$$tree to do something stupid as that. Bad. Bad. Bad idea !!! Again. Bad. Bad. Bad. Idea

Judy Is An Amazing Help. Love Her Amazing Will To Help Those In Need. Best Place To Recieve A Loan…read more Angel At Work.

Be careful they make you give a review at time of the loan very unpleasant experience Horrible…read morecommunication they repoed my vehicle for a 3rd time after I paid over double the loan amount back , right before Christmas. Maria is the worst very awful horrible communications this company overall has no soul or morals doing business like this. Communication is horrible overall. Zero starrs Poor poor communication.