They messed up my order and are horrible at communicating. Trying to do something nice for my wife grieving the loss of her mother and now I have to deal with getting my money back for flowers that we never got. read more

Sent me dead wilted flowers the day before Valentine's Day. They were supposed to deliver them on Valentine's Day February 14, 2025 instead they delivered them on the 13th. First picture is the first ones that were old and dead and also 3 broken. My boyfriend had them resend new ones and they waited until day was over ruining my Valentine's Day with wilted and broken roses. I don't recommend ordering from them because the service is trash!!! Last year they forgot my candy. I hope nobody orders from them and will be making video and letting other companies know they're not worth more than $125 bucks .. only thing special is the fact they were ordered for me but who cares now. My day was not special I wish I could give zero stars... NOT HAPPY read more

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OpenBlooms has become my go to florist for every occasion I want to send something special. The selection is great, lots of variety in colors and types of flowers. I find the price points v reasonable. read more

TLDR: Place the order for as early of a delivery time as possible. I was prepared to give a 5 star review had my order been delivered on time. I ordered flowers for the service for a funeral service in Gainesville that I could not attend, so this arrangement was very important to me. I was hopeful based on how great communication was with my requests. I asked for a picture of the flowers to be texted to me or emailed and it was added in the order notes. The delivery confirmation was for a 9am delivery (for a 10am start). I called the office at 9:45am and 10:01am Eastern and both times they were told by dispatch that they were "almost there". I got the delivery confirmation 10:18am. It was really important to me that the flowers be there upon my family's arrival because I felt awful that I wasn't there. I was pretty emotional when I called and the office was really nice and wanted to be helpful. Perhaps this was a case of 'unforeseen problems' (which they were not told) and/or a matter of dispatch not being forthcoming with their actual arrival time. I never got the photo but thankfully the flowers were correct and I was told they were lovely. read more

So happy that I ordered a "get well" flower arrangement for a good friend from Open Blooms. The website is user-friendly, detailed and accurate in its descriptions, and the prices are very reasonable for the quality of the product and service. Delivery was quick and efficient. And my friend LOVED the flowers and said that they were beautiful and brought joy to her. I will definitely order from Open Blooms again. Thank you! read more

OpenBlooms - Florists Near Me - Chantilly, Virginia

Excellent customer service! And the flowers delivered looked exactly the same as the website photo.

Ordered these flowers the day before and they arrived first thing this morning. Absolutely BEAUTIFUL. Already in bloom and truly made my sister's birthday extra special. Thank you!!!! read more

If I could give them a ZERO I would! I ordered birthday flowers for my sister to have delivered on her birthday. She recently moved to Maryland and it's her first birthday away from family. Not only did they NOT deliver her flowers... I called and left a voicemail, to go unreturned, sent 2 emails unanswered. Worst service ever! After not receiving any type of apol or communication . I had to call Amex to demand a refund and file a fraud claim! Horrible horrible service! read more

I placed an order at 8 am. It is 5 pm and it still has not been delivered and they stop answering the phone after 4 pm. Their tracker has been showing "out for delivery" for the past 4 hours. The delivery was finally made at 6 pm and they didn't notify the person Extremely disappointing. read more

Please forgive me for not writing a review years ago!! I've been using this florist for at least 7 years to send flowers to my best friend. I live in TN and they're so nice when I call. They know me even over the phone!! Every bouquet of flowers I've sent has been beautiful and exactly what I've asked for. I'll play catch-up on posting pictures of the flowers from over the years. They've done birthdays, anniversaries, just because flowers and even her husband's funeral. So kind and such beautiful flowers. Thank you. read more

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My boyfriend ordered 18 red roses from OpenBlooms for Valentine's day. The bouquet arrived with 15 instead of 18 roses.With some communications, they finally issued a partial refund to my boyfriend.I don't like such bussiness practice and would not recommend OpenBlooms to anyone. read more

Open Blooms tried to pull a fast one. See picture of what they advertise on-line, versus the picture of what they actually delivered (for $107.09). After multiple attempts to speak with someone in the store, I was finally able to get through to a person, who did refund my money. read more

OpenBlooms - What they advertise on-line (what I bought). - Florists Near Me - Chantilly, Virginia

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The flowers from OpenBlooms were great. I ordered them same day for my mother-in-laws birthday, and they arrived timely and looked exactly like the online photo. She loved it. I really appreciate that I could get same day delivery - I try not to make a habit of it, but sometimes you need it! I'd order from them again. read more

It was a beautiful pastel arrangement. It looked very similar to the picture online. I'm really happy to have found this place. Open Blooms did a wonderful job!!! read more

OpenBlooms - @Home - Florists Near Me - Chantilly, Virginia

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I ordered flowers for my friend's birthday over a week before the scheduled delivery date. The flowers were never delivered. The evening of her birthday, I send an email to customer service requesting on update on the delivery, to which I never received a response. I then contacted the refund line, where they informed me the delivery address was outside their delivery range. This information was not conveyed to me at time of purchase or the days leading up to the scheduled delivery. The flower order had allegedly been forwarded to a local florist, who rejected the order on the day of scheduled delivery. Again, this was not conveyed to me until I contacted the refund line. I asked for a refund, though I have yet to receive a confirmation email regarding that as well. I am beyond frustrated and disappointed with this experience. read more

I would NEVER RECOMMEND THIS COMPANY! My birthday flowers were never delivered. When they did come after several calls, days later, they were dead. Calls to Openblooms were no help at all. If I bought these flowers at the grocery store, they would be $7.99. I know my dear friend paid dearly. They should have refunded my friends money. Too many middle men. Horrible. read more

OpenBlooms - 24 hours after delivery - Florists Near Me - Chantilly, Virginia

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I ordered a flower arrangement for my friend's birthday. I chose the flowers from the site and to my surprise the flowers that were delivered looked even more beautiful than the picture. The price was reasonable and the delivery service was on time. I also had some back and forth email communications with OpenBlooms and they were so friendly and responsive. I totally recommend OpenBlooms. read more

OpenBlooms - Color Burst Flower Arrangement - Florists Near Me - Chantilly, Virginia

I placed an order for the same day delivery following the company's guidelines. The flowers were supposed to be delivered by 8 pm the same day. They were not and when I contacted the company the following morning, they responded that they don't delivery to that area. Their website doesn't state that, they accepted the order with the address provided, and no one let me know if was an issue until I inquired about non-delivery. They stay that have excellent customer service but this is very far from it. It ruined a birthday surprise and I am very disappointed. Waiting on a full refund from the company, which they did offer (obviously since they did not deliver). read more

I received the most beautiful flowers from my mom, and while the flowers themselves are worth the five star review, the delivery person provided next level service. The flowers were a surprise, and as a teacher, I was teaching a virtual class when the delivery person knocked. I ignored the knock because I was in the middle of the class, so he then called... which I also ignored (middle of a class). The driver then texted and waited several minutes for me to respond and ultimately went to the door to get them. The weather was horrific - heavy rains and high winds. The delivery driver took the extra time to wait for me so that he could deliver the flowers, rather than leaving them out in the elements. Truly amazing flowers and even better service. Thank you!! read more

OpenBlooms - Florists Near Me - Chantilly, Virginia

I recently order a bouquet to be sent to my friend's house. The catch is that it was her birthday and I did t remember until a little after noon. I got online and ordered the flowers and they were delivered to her house approximately three hours after placing my order. I was amazed at how quickly they were able to arrange and deliver. I will be using their services again. read more

HELLO - ORDER FLOWERS FROM HERE! Just made my first order and now have found my #1 Florist to go for ANYTHING IN NOVA and DMV! Hands down the best service, quality flowers and flower delivery. I am just soo pleased w their work, better than anything I could have thought. FarmFlowersgirls have nothing on Openbloom... Need help with ideas, contact Katlyn, she will help deliver your thought into a real center piece. read more

OpenBlooms - Contrast Art with height... - Florists Near Me - Chantilly, Virginia

I live in ATL and found Open Blooms online when looking for a florist to deliver "get well" flowers to my son-in- law in Arlington, VA. After a few hiccups that were entirely my fault, Open Blooms delivered a beautiful arrangement to him the next day. Customer service person (Katelin?) was VERY kind, patient and courteous (in spite of my frustration). I will definitely order arrangements from Open Blooms again and highly recommend this florist. read more

Recently found out about an unexpected death in the family. It was a very jarring experience as no one had informed us about the death until months after it happened. We were distraught as you can imagine. One of our good friends sent this gorgeous arrangement from OpenBlooms. Totally made my day! Tears of sadness changed immediately to tears of joy. I cannot say that I have received a more beautiful and unique arrangement -- ever! Over the years, I've sent and received hundreds of arrangements. This one was by far the nicest. The flowers were delivered on Nov. 19. Today is Dec. 2 and over half of the flowers and all of the greens are still beautiful like it was delivered today. The arrangement was delivered in a "no contact" fashion due to COVID-19 precautions which was great. The delivery person left me a voice mail stating that he had left the arrangement on my front porch. Great service! I will be using OpenBlooms for my own needs in the future. Absolutely stunning work. Highly recommended. read more

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Absolutely lovely experience. Very intuitive and even sensed something I was trying to convey and offered an additional detail to convey it further. Recipient loved it. Highly recommend. read more

I ordered $100 worth of flowers for my daughter's birthday. Flowers not delivered despite claiming they were. my daughter was home all day. tried calling. said they were closed. very helpful. said maybe they would get back to me. I did get another $100 delivery for my wife. did they come from a florist? no. Safeway. they'll probably be dead by the am. always go to a florist that is local and honest. never again. Finally heard from open blooms and they explained to me that that the flowers were scheduled for delivery 2/15 so not missed. So my fault. I sent them the email that "confirmed" delivery to my daughter on 2/14. They lied And got caught. They think we customers are stupid. read more

Wow! I can't express enough just how gorgeous the flower arrangement was we ordered for our daughter. So happy I looked for a local florist to give our business to. Thank you for a great job. read more

Fantastic service, communication, and follow-through! We are located on the West Coast and had no idea who to contact for MD delivery. Not only did they help us track down a more accurate delivery address, but they called and confirmed with us exactly what we needed and made sure the flowers were perfect. I highly recommend Open Blooms for their personal touch and attention to detail! read more

In all fairness, I want to update my review posted earlier. I reached out to OpenBloom and received a response one hour later. The email response addressed the discrepancy between the web pic and the item delivered. A refund was received within minutes after the email response. For how OpenBloom responded and reacted to take care of customer's complaints, I update the rating from 1 star to 2 stars. =================== I ordered one Small Teddy Bear and one Holiday Tree (Order #74158). I received no Teddy Bear, just a paltry plant that's sure to dampen the holiday spirit. Attached is a picture of the Holiday Tree from OpenBloom website https://www.openblooms.com/product/holiday-tree/ and a picture of the order received. No picture of the Teddy Bear since none has been received. I paid $75 for the tree, $10 for the teddy bear, $16.99 for morning delivery, total $107.09. I will no longer order from this business. Nor should you. read more

OpenBlooms - "Holiday Tree" received. Cost: $107.09 - Florists Near Me - Chantilly, Virginia

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Ordered a bouquet for a birthday and everything was excellent. From the ease of ordering on the website, the photo examples were exactly the same when delivered, and delivered right on time. Great prices and service, will definitely use again!! Thank you, A++++ read more

I ordered Xmas arrangement to my sister via teleflora and picked Open Blooms as the local florists based on yelp review. The arrangement is pretty close to online photo although it seems to be smaller and less than what showed on photo (ordered delux or largest arrangement). They delivered right on time as promise. My sister loves the flower arrangement... so, yes I will order flowers from Open Blooms again! read more

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Always friendly and helpful. The flowers are fresh and beautiful. Great value for high quality. read more

Beautiful flowers! Delivery was excellent , we would definitely recommend and use again

This was a long distance purchase (not local) and the staff was very helpful and wonderful to work with. I recommend this florist to anyone who needs flowers sent in the store's delivery area. I was given an A+ by the recipient!! read more

Words cannot describe how thankful we are to have gone with this floral company for our wedding. Not only did they deliver fresh and beautiful flowers, but they also far exceeded my expectations for the arrangement design and overall abundance of florals for our wedding. Not to mention the price was very affordable! Especially compared to other local floral companies I got proposals from. 10/10 would recommend @openblooms read more

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Incredible personal service!!! Not only are their flowers beautiful but their service is superb! I sent my nephew and his wife an arrangement for the birth of their first child. Open Blooms accommodated a change in delivery date and then sent a new arrangement after I gave them the wrong address! Superb customer service! I'll only order flowers from them. Also, they are very reasonable compared to other top florists. read more

I ordered my friend some "Get Well Soon" flowers from this florist when I found out she tested positive for Covid. I selected a rather elaborate bouquet, and selected same day shipping. My friend sent me a photo when she received them. They were beautiful, and clearly fresh. It seems like many places are not able to deliver on time lately, but Open Blooms did deliver same day, in the timeframe that they promised. read more

Open Blooms delivers 2 beautiful floral arrangements to my business weekly as well as provides me with floral needs for others. I have been using their services since 2014 and am thrilled with the product, ease of the relationship and billing. Arrangements are beautiful and coordinate with seasons. I highly recommend for floral needs. This is a very valuable business relationship! read more

Ordered some sunflowers for a family member who lost a sibling and could use some cheering up. The florist didn't have exactly what I ordered, but was quick to notify me with an apology and a suggestion on something else. I appreciated the help and not just a cancellation (yes, this has happened before) and they got my flowers out as planned in the initial order. read more

OpenBlooms - Florists Near Me - Chantilly, Virginia

They delivered as the fulfillment agent for 1800Flowers, 1800Flowers has the absolute worst service ever. They delivered part of my order but forgot an order of flowers, balloons and chocolates. They sent an email letting me know the entire order was delivered. After trying all night to get someone to help me I am starting to give up. They got my money but never made good on the order. I have talked to a person on the phone who said they would make sure it arrives by 8:00. It's now 10:30 and it's not here. I was told in chat that it was delivered then they ended the chat. I've sent emails and no response. So my mom never got her gift for Mother's Day. I will never use this service again, they are terrible. UPDATE: So OpenBloom reached out and are making this right. They have been extremely attentive and caring about the mistake. Last night after dealing 1800Flowers terrible customer support and getting nothing resolved I asked for a refund. 1800Flowers said they wouldn't be able to redeliver till 2 days past Mother's Day after they made the mistake. They did't care and kept me spinning on this till 3AM. OpenBloom emailed this morning and offered to redeliver today with an upgrade even after the refund. I was skeptical but somewhat relieved. What I appreciate was that they wanted to make it right. They acted like they cared. It wasn't a far off call center with tons of workers on phones working issues they don't care about, don't understand and don't care about the 100th customer complaining that hey screwed up. OpenBlooms support cared, this is what makes a business better than a company like 1800Flowers. OpenBloom is a great company. I will use them directly next year and for my other flower needs throughout the year. read more

Highly recommend! I don't have a picture since this was a same day delivery to a friend who lost her beloved horse but open blooms got it done and they even informed me of delivery. Really appreciate the communications and my friend loved her flowers. Thank you read more