L'open tour stopped service two hours early leaving us stranded even when they said they kept running until 8:30. They stopped at 6:30 drivers kept going by and shrugging. On another right moment they let us sit in the baking sun 100 degrees in Paris that day waiting to change drivers. No announcement to information. Also the audio near the Eiffel Tower had the two commentators on at the same time so you couldn't hear. I saw Big Bus keep running late and I'd try them next time. read more

I would suggest you use Big Bus! We didn't have a good experience with this company. We waited over an HOUR for a bus tonight. We saw 4 Big Bus' go by. No apologies from Open Tour either. We were in Amsterdam a few days ago and the experience was great with a different company. Open Tour needs a wake up call on how to treat customers. read more

i loved the hop on & off tourin paris.I also recommend going around more than once so that you know where you want to go.The stops are clearly marked and it is ideal so get an over view of Paris before you start delving into the city further.It was just great! o Shaw Ontario Canada read more

We only had one day to tour around Paris and so we decided to use l'open bus tours. We were very disappointed. It was difficult to match the recorded dialogue with what you were seeing and during the second half of the tour the driver was driving so fast that the recording would cut off in the middle of describing one site to jump to the next. In the middle of the tour you would be waiting for so long at stops that you wanted to rip out your ear buds so you wouldn't have to listen to French muzak anymore. It was very crowded so that sometimes we had to stand and couldn't use our earbuds at all. We still saw some beautiful sites but we were spoiled in London by an awesome live tour guide on big bus tours so that this tour paled in comparison. read more

We had a good experience with hop on hop off tours in Dublin so we bought a 3 day pass in Paris. These buses go very slow and stop for a long time at many stops - not sure why. At times they take different routes than indicated. The time indicated for the last bus on our map was different than on another traveller's map. Wi-Fi is as good as none. The buses can be overcrowded and you have to stand. The commentary is often out of sync with the attraction you are close to. And many times it's not very clear. After sometime I just gave up on listening to the commentary. Overall - not worth the money. It's better to pay each time to take the metro to where you need to go. Paris has enough tourists that none of these hop on hop off service buses are trying to get your business - don't think they care about customer satisfaction. read more

The worse Hop-on-hop-off company I have ever taken! Shady and unethical company! The bus drivers were rude and unsafe. One driver in particular was talking on the cell phone during the entire Green Line route and even stopped in the middle of the road to talk to another bus driver in the opposite direction. He also short-circuit the route and kicked out passengers before reaching the final stop for the route. The company lies about the frequency of its routes. I waited over an hour for the Blue Line bus when it's supposed to be every 20 minutes. The company's customer service is abysmal; it would not response to my written complaints. read more

The frequency is every 30min. relatively long wait. driver is not so helpful. Customers were not informed of the stops that were not in service. read more

It can be a great way to see Paris. We had a great experience the first day and were able to see a good amount of the sites on two of the four routes. The next day however we were not so lucky. Our tour bus arrived very late and stayed too long at 2 stops. It cut off part of the tour and then stopped half way through the route and told us to vacate the bus. We were left on the side of the road. read more

Not a fan...started ok but bought tickets for the night tour and the tour guide did not explain we needed a second pair of ticket for the night tour. I arrived with the tickets I used from the day tours and was told it was no good. Unfortunate, I will not be a repeat user. I would assume at 100 euro there is something the company can do, (Um maybe pull up the sale from the ticket I had in my possession) especially since they were open at the time of departure. The bus driver...rude, the ticket counter...rude, maybe, you need some new supervision on the night tours. read more

I would have rated this higher, except for the way the bus line treated us at the end of the evening. If you are on this after 7pm, be prepared to be stranded when the bus line and the drivers decide that the evening is done. The paperwork might indicate that they run until 9:20 during the summer months, but at 8:20, the buses pulled over, the drivers got out, and they disappeared and left us on our own. I found a L'Open office staffed with one harried woman who tried to reassure us that we hadn't experienced what we had just experienced, but could offer no advice other than to take a taxi from there. We did--at 25 euros--and it was an unpleasant end to what had been a good day. The buses are easy on and off, a little pricey at 33 euros, but it's Paris after all, and you do see a lot. But just be ready if you are on at dusk, and have a plan to get home. read more

I picked this tour because of the four routes. The tour was fantastic. Buses were plentiful, easy to find, and I thought the day and the company was great, until...., I got up to the stop 52, on the yellow line Sacre Couer, got off, and then reboarded. The driver told us that he could take us to the next stop, that it was the end of his day, and that another driver would come by and pick us up. So we said Ok. We get to stop 53, we get off the bus, and there's another bus behind us, which was also being unloaded. There's about 35 of us, they were told another bus would be coming too. Well, a bus never came, stranding 35 people. A call was made to the company after 30 ish minutes, and was told another bus would not be coming. So,BEWARE!!!!! this bus company totally failed 35 of us. Leaving us stranded with no idea where we were or what to do. read more

This service was lousy. We sat at a bus stop for 20 minutes. That is not the way I want to see Paris

L'Open Tour seemed like an efficient way to view Paris but there were a couple of issues. The bus is extremely uncomfortable and even worse it doesn't progress quickly enough around Paris as not only does it stop for a while to load/unload at major tourist sites, the drivers often take smoke breaks. Additionally, at 32 euros per person not cheap. Almost would be more reasonable to hire a private driver to give a tour especially if you have multiple people in your group. read more

We had a two day Boat + Bus from L'Open in stead of one day pass. You just can't do all the stops in just one day. The Green Line was great. One bus every~15 minutes. The purple is the slow one. Took about 30 minutes to show up. The only glitch - we had a one euro off coupon from the Marriott concierge. The driver swiped it first and entered a different package. when asked, he apologized and entered the right package price. and couldn't use the coupon since he already swiped the first one. on well...Took about 15 minutes to sort it out. Otherwise, it was a very enjoyable bus ride. Enjoyed it very much. read more

We decided to take the night tour so we could see Paris at night! The highlight of course was watching the Eiffel tour light up. However, the tour itself was a waste of money and time! The seats are so compact that you feel that you are packed like sardines and uncomfortable! The auto tape you listen throughout the tour is poor audio quality! The earphones they give are cheap and I should've brought my own. I was extremely disappointed and would not recommend to anyone as a way to see Paris at night. read more

This was the most terrible experience of our Paris trip. We had bought a three day pass which was just under 100 dollars for two people. After waiting an hour and a half for a yellow bus to bring connection, while seeing three of the Big Bus Paris bus drive by three times, we decided to take the metro and it was a million times better than this awful, cold, and not touristic bus, that takes up valuable vacation time. The rare time that this bus drove by, it was filled with miserable looking people packed inside like sardines. If you would like to see the sights and get around, I reccomend taking the metro to where you want to go and walking around the beautiful city. read more

No problem getting tickets online and boarding buses during day, fun riding on top. Problem was getting back. We boarded the last bus on Green Line at 7 pm at Stop 1. Abruptly at Stop 9, the bus driver made everyone get off the bus, said there was a problem, to get on the next bus and he quickly drove away. Buses passed by. Finally one bus stopped; about 20 of us tried to get on the bus. He argued with everyone and also made everyone already on his bus get off the bus. He said no more buses would come. We were mid-way though the final loop with about an hour left of riding. The local office was closed. Young, old foreign speaking -- people were dazed and some didn't know where to go or how to get back to their hotels, apt. We helped people find a Metro, gave them tickets and had to walk home in 90 degree heat wave which took 2 more hours. Sent two emails to company, no response. Disputing charge with credit card company. Stay away! read more

This is a good general introduction to Paris, if you've never been. There are four routes by the way: 1) the boulevards and Montmartre; 2) the Main Tour - which combines all the major sites (Notre Dame, The Musee d'Orsay, the Louvre, Camps Elysees, Arc de Triomphe, Eiffel Tower; 3) Saint Germain des Pres and Montparnasse; and 4) Bercy and eastern Paris). Having said that, there ARE drawbacks. On rainy days, it tends to be crowded - not only because people come down to the first level from the top of the bus, but also, on a rainy day, it's not exactly fun to stroll along the streets (even in Paris). You tend to have to wait quite a while for the first bus of the day. If you "got on, got off" at the major stops - the Louvre, the Orsay, etc. and spent all the time at each stop that it deserved, you couldn't complete one route in a day (or even two days). And sometimes, the recorded commentary doesn't match the site you're passing. Having said that, I must admit that while it's a bit touristy, it IS fun! read more

back in summer/2015 visit, we hit this tour. though is was a bit cool the day we took this tour, we found it to be very nice. especially if you're able to sit on the top. to get a great view of the many stops and sights of paris. the tour has 3 different bus routes. read more