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Open Roads Complete RV

2.4 (38 reviews)
Closed 9:00 am - 7:00 pm

Services - Open Roads Complete RV

RV repair

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Fana L.

The Salesman are nice and informative. They know how to make a sale. The restroom was clean. The spring water was nice treat. They have a large inventory for you to choose from. Plenty of parking.

Insulation by front diamond plate
maegan b.

If I could give a negative rating I would . Worst experience buying a travel trailer from open roads . I bought a 2018 heritage glen wildwood . Long story short the shop guys did an inspection and it was priced for a trailer that had essentially NO issues and I stupidly believed them when they said they did the inspection . WRONG . I was told all it needed was a new roof . Caleb the manager of sales jacked my prices up $2,000 to get it fixed . I agreed believing they would fix it right . I signed my papers and they had my camper for two months and I got it back . I picked it up and Caleb made a remark about they guy who traded in told them about water damage and open roads new ...3 weeks down the road the front bedroom by hitch had a destroyed wall from the water along with the front cap being destroyed as well. (New water AFTER the new roof) . Along with that The super slide out floor was ruined and they replaced it twice because I guess their motto is do it half ass first and than do it correctly when the customer finds the half ass work and has to call the owner Drew. I took my camper in for the second time and they had it for 6 1/2 months this go round . I received my camper back again knowing it was going to still not be fixed right but I was tired of their shitty work and hired someone to do it right considering they had my camper 9 out of 10 months that I've owned it. They returned it with the diamond plate at the bottom of the cap not screwed in and with insulation exposed, water heater didn't work , awning didn't work either. I never had leaks before leaving it in their possession and it came back with 3 leaks . The communication within sales and I was absolutely horrendous . If you call to get answers you can expect to never get a call back . My advice : hire someone to inspect your unit before buying it because they will screw you over like no other .

Pulling away this morning
Sue L.

Bryan Brown is the Best! We've been planning on going full time for 3 years and have heard lots of negative things about rv dealers and this one out did themselves on our behalf! First they offered a great price on a used 2020 Thor aria and even through all the drama of selling our crazy hangar home with more inspections and examinations by the buyers bank which delayed us 26 days!!!! From our original closing Bryan Brown was always there for us reassuring us and when the buyers bank was late on funding on a Friday Bryan and others stayed to make sure we could take position of our rig ASAP! From start to finish they were fabulous and Bryan is also very funny

Run don't walk away from this company, they are a joke with so many incompetent employees who lack simple customer service skills. They had our KZ Escape March-August until the manufacturer decided they would do the repairs because Open Roads was incapable of doing to which they completed in only 3 weeks. Open Roads will give you the complete run around and make promise after promise (the owner told us he would make things right because God put him on the Earth to serve others then we never heard from him again). The transport company dropped our unit off yesterday and all we got was an email that I happened to see. My husband went and picked the unit up and no one knew why he was there then finally someone else came out, handed him our keys and walked off without offering a walk through or anything. We were told when the unit came back in it would be reinspected by Open Roads through their QC and be completely detailed. We were handed keys to a dirty camper that was not even looked over and sent on our way. Trust these negative reviews regarding them, it is that bad of a nightmare to work with these people. I've also added the failed mold test that they provided my husband and I after treating the unit multiple times themselves.

Almost half a gallon of water leakage overnight.

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1 month ago

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9 years ago

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Drew T.

Thank you for taking the time to share your experience.

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9 years ago

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Drew T.

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6 years ago

I would give a 10 but it is not available Thanks Bosco. You were very helpful made us very comfortable.

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Ask the Community - Open Roads Complete RV

Review Highlights - Open Roads Complete RV

Ronnie worked with the manufacturer and the insurance company to get us on the road in time for our scheduled vacation.

Mentioned in 2 reviews

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Open Roads Complete RV - rv_dealers - Updated May 2026

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