My wife and I got in the market for a camping trailer and we wanted to work with a local RV dealer…read more We wanted to start building a relationship that would lead to a partnership, get expertise and see a variety of trailers without driving all over creation. Campers Inn RV is just a few miles from our house so that is where we began our search. I read several reviews and was a bit concerned about what our experience would be like. With a cautious outlook we made a trip over there about an hour before they closed on a Saturday. We were warmly greeted and quickly connected with our "RV Matchmaker" Kether Hassan. We ran well over their normal closing time and never felt like we were putting them out. Kether started by asking lots of questions to get a good idea of what we were looking for and what we were towing with. He then showed us several trailers. We ended up getting a price worked out on one of them and I told him and the sales manager that I needed to sleep on it. There were no pressure tactics deployed. I came back to them on Monday and said I wanted to keep looking and gave them some new specifics on what we were looking for. Turns out they had just taken receipt of a trade-in that matched those specifics. We looked at that and a few others that were similar. We were pretty sold on the one that had just arrived. It wasn't even in inventory or priced yet so the sales manager, Todd, got busy getting that sorted out. A little while later we had a price. I have a rule that I have to "sleep on" big purchases and they did not pressure me. Next day I still felt good about it so we went forward with the purchase. There was an item of negotiation and the sales team handled it well. I worked with Brett on the purchase papers and the following day I picked up the trailer. They have a service tech spend an hour (or more) with you doing a complete walkthrough, inspection and Q&A time. Chris from service was just a delight to work with. He found a few things during walk through that I would have never noticed and I found a few small things as well. He had those fixed within an hour. I had a hitch installed as well and Chris did an amazing job getting it leveled correctly and matched to my receiver. The camper was detailed and looked brand new. Kudos to the guys in the back that did that cleanup. On my tow away we discovered that my trucks 7 way hookup was wired incorrectly (factory wiring swapped the hot and the break controller wire....oops). Chris and Harley spent about an hour troubleshooting that (I did get charged labor for this, but that is ok...it was a problem with my truck, not their work). Armed with their discoveries and some of my own, I was able to repair my wiring the next morning and pick up the trailer. Bottom line: Great service and very friendly. Todd just took over a few months ago and I can see that he is trying to change the tone of this shop. They stayed late a few times during our engagement and never seemed bothered or tried to rush us. Communications were great. Give these guys a shot.

Do not buy from here. They will sell you a camper in need of warranty repairs and then try to…read morecharge you thousands of dollars for it to be on their lot due to needed repairs. Horrible customer service. No communication. Could not recommend any less. Should have avoided this place like the plague. If I could put 0 stars I would.

These guys have been very helpful to me. They can weld and install trailer supports, ladder racks,…read morelighting, tires and brakes!! They can fix most any problem you might have with a trailer. They stock a lot of hard to find parts too. I have purchased 2 very large enclosed trailers from them. They were special ordered and delivered to me. A trustworthy business!

John is a great resource to all that are new to the RV lifestyle. Very informative and cares about…read moregiving you the best quality of service. Local business and took care of me and my family the day before our trip even though they were pretty booked.

Look at other reviews: lots of people complaining of hidden water damage…read more My story Tommy worked up a deal with my husband that he knew included a payment by check as we secured our own financing , had him drive 2.5 hours only to tell my husband that he would need to leave the check and the travel trailer we were trying to purchase at the dealer until the check FROM THE BANK cleared to his (Tommy's) account. Tommys wife even called the bank and verified the check. I'm sorry but that sounds very suspicious to me. I have never heard of giving someone your money and leaving with no product and no guarantee that the product is yours. Tommy could have been upfront with my husband before he drove 2.5 hours to pick up the travel trailer. Or worked with my husband and his wife who again verified the check since he knew my husband drove 2.5 hours to do business! Oh but Tommy says he can't please everyone and it's not him it's the customers (that's what his face book says)

We were working with these folks to try to arrange payment of a deposit without travelling back to…read moreTucker from Douglasville. They had absolutely no business practices to accommodate money transfer. They said they could not process a credit card, no Pay Pal, no wire transfer and would not accept a Cashiers Check as cash. Without notice, while we thought they were trying to accommodate this, they sold the camper to someone else. Our guess is they got a higher offer. Very poor business practices and unclear communication. Buyer Beware!

I got good service during busy times. Elaine kept me up to speed including accurate cost estimates…read more I had a few problems that were "hidden", but they found and corrected those as well.

They do good repair and work on RVs. BUT they want you to bring your RV and just leave it over…read morethere in outside in a parking lot - sometimes that can be weeks. Storms, winds, hail, and pounding heat - we always kept ours at least under a cover. Labor rate like most shops going up.

I rented an RV from Lightnin for a trip to Yellowstone and it was one of the best vacations I ever…read morehad. In terms of pricing it was a little costly to rent the RV but after checking prices elsewhere it was in no way out of line with what you are going to get anywhere else. Considering that all their units are very new I would say it was actually a bargain. When I picked up the unit they gave me a brief and very helpful tutorial (being a first time user) and then off I went with a fully prepped and cleaned RV. The trip was over 4000 miles and 11 days. During that time we had not one problem with the RV. It was more than up to the task even when climbing large hills, as is necessary in Yellowstone. ;) On our return the checkout was very quick and my deposit and refund for miles not used was returned to me very promptly. Overall the experience was so enjoyable I am now planning to purchase my own travel trailer in the future. If, however, I ever want to rent again in the future I would not hesitate to use Lightnin RV again. I highly recommend them.

Awesome service from the get go, leave no stone unturned as far as showing you how to use the RV…read moreand provide great service over phone if you need assistance. We will 100% be using lightnin next year on our June trip. Thanks again guys

Great service , friendly and helpful staff. Very…read moreknowledgableand RV issues, don't try to clip you, send you to other places if better

This is a locally owned and operated business that serves its customers well. I've only purchased…read moreparts from this business but have gone out of my way (literally) because the employees here are so helpful. If they don't have it in stock they can usually get it the next day. The parts department has helped me out of a bind several times. Today I wanted the thermostat and over-temperature cutoff for an Atwood water heater. They had it in stock. The technician also took time to discuss my water heater issues and offered tips and troubleshooting techniques. I wish this place was around the corner from me but I'm willing to drive out of my way for good service. Thanks to all the Mark Tuggle staff!

This is one of those places that does not need your business. After walking into the store with the…read moresign turned to closed, I was greeted by a basset hound. The hound was nice the lady behind the desk was very nice. However, when I asked about a part for my RV toilet she referred me to a gentleman behind a desk. He was taking care of another couple. After a prolonged period of waiting with nothing happening , I just told them I would be back. I will not be back.

Traveling south for a vacation, broke off a black water valve…read more Called numerous Rv service centers, everyone was booked out two weeks or more. Atlanta rv was able to get me in in two days. All the staff were super friendly and helpful. They were able to fix what needed repair and get me back on the road within 20 minutes. Great customer service. Definitely will keep this on my list of services to use while traveling.

They forged our signatures after losing the contract, sold us a unit on the premise that there…read morewould be warranty options when we made an appointment for some parts they supposedly ordered and we were supposed to have an appointment at another location to get those things fixed. The title had a different year than the contract and it was unwarrantable. We contacted the bank who did an investigation. the bank refunded us what we paid them but said we would have to get our down payment and storage fees back from TC. It isn't surprising they folded. I just found out that Camping World purchased TC. who knows if the bank debt ever got settled but certainly the debt to me did not and I still haven't registered the vehicle. It has been almost 2 years.

A total rip off. Contract wasn't fulfilled! Platinum extended warranty was purchased through…read moreNational Auto Care of the South and financed by the lien company Truist Bank. Lien insurance provided by Tri County Insurance. National Auto Care of the South Insurance company canceled insurance , said they received the paper work but no check, so no warranty. Truist bank said they were not responsible for cutting a check. Camping World bought TravelCamp, after talking to them , they say their company is not responsible. So I'm another victim of the new world way of business! Looks like someone should be responsible for a purchased service that is written in a contract! Since the only option of a review is positive I can not recommend even a one! Looks like they should be a good scam layer willing to jump on this wagon and ride it to the rainbow! It's a layer run world these days, scam layers should be a wide open never ending field of work.

This was a nice place when it first opened. Then, someone cut through the fence and stole a truck…read moreand trailer. Someone was living in an SUV with a dog for a while. There are roaches in the bathroom. We left and found another place much better.

They were booked until next year friendly staff but looks like every one needs a rv rentalread more