1. Great Escape RV and Trailers

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Tucker, GA

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Great Escape RV and Trailers

4.4 (7 reviews)
Open • 9:00 am - 6:00 pm

Services - Great Escape RV and Trailers

RV repair

Trailer repair

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Tailor Made Trailers

Tailor Made Trailers

(1 review)

Let's just start off with I ordered a custom 32' long 9' tall triple axel trailer almost 5 months…read moreago. And I will never have the trailer I ordered. I found this place because it was near my house. I did shop around many places and the price here was at the low side. So I decided to go with them. I was originally told that the trailer would take anywhere between one and two months to finish. I went over all of what I wanted with them. Even educating them on different parts of a trailer. That should have been a red flag right there. I was very excited and I told them that if there was any questions that they could reach out to ask. I even said I was willing to go to the manufacturer to make sure it was done right. After 2 months I was sent some pictures of the trailer. Looking at the pictures I noticed the axels were wrong, one of the infloor D-rings was covered by where the generator box would be going, also the overhang on the back was not there. I informed Tailor made trailers and they said that is what I wanted. After going back and forth. They figured out they sent the wrong form over for them to make. I went in to talk to them and I figured that they would make sure the next trailer they were going to make, would be right. Now over 2 months in they started again. And again I reiterated that if they had any questions I would be available. A couple months later I finally get a text saying it's done. I go to pick it up and again it was wrong. It was missing the rollers on the back the spare tire was not in the spare tire compartment. I had wanted the fuse box to be able to be plugged in via a plug on the outside front. That was not there. Instead there was a hole in the generator box floor for the cable to go through. But the hole wasn't big enough for the cable to go through. I had been looking for help with what size generator box I should get with no answers from them and when I saw the size it was huge. Sticking into the trailer almost half way. I told them It needed to be fixed. I even agreed to pay an extra $1,500.00 to make it right. Seeing where the confusion of the generator box could have come from. They sent it back and today it was finally done. I went to pick it up and there were missing screws out of the front metal. Scratches in the tongue of the trailer and the metal in the front. Some of the hubs were bent and one was completely different then the other 5. Let's just say I was not happy at all. Then I was told that they would not sell me the trailer and they were going to be driving it back to the manufacturer. As I was looking it over trying to decide what to do I get a text showing me my deposit was refunded. They came back out and I tried to talk to them saying that I would take it as is and fix all the things myself for what the price was minus the deposit. It still ended up being more then they quoted me at the beginning. They said no and drove it off the lot. In the almost 5 months of working with them I know of 4 trailers that people ordered that were not right. I will not be working with them anymore and I would gladly pay more to get things done right. It's a good looking trailer from afar but not when close up. Summing this up I would not recommend working with this company.

From the owner: Enclosed Cargo Trailers in stock. Dealership in Snellville, GA. Rent to Own option with NO credit…read morecheck and financing available. Come see us today!

Campers Inn RV of Atlanta - My son and I taking delivery from our amazing RV match maker Kether Hassan!

Campers Inn RV of Atlanta

(70 reviews)

The grand opening event was a grand time. Todd did a great job keeping the prize awards fair, the…read morefood was great, and all of the staff were upbeat and friendly. A special shout out to the hilarious older gentleman at the reception desk for keeping me entertained. At the same time my rv's roof was in for service and Robert did a fine job of communication throughout. John, also found a cover for my camper and has always been helpful. He is incredibly knowledgeable about all things rv as demonstrated during his monthly classes of which I attended all 8. I would absolutely recommend those to every new rv owner. Incredible job all around!! If I could give a sixth star, I would.

My wife and I got in the market for a camping trailer and we wanted to work with a local RV dealer…read more We wanted to start building a relationship that would lead to a partnership, get expertise and see a variety of trailers without driving all over creation. Campers Inn RV is just a few miles from our house so that is where we began our search. I read several reviews and was a bit concerned about what our experience would be like. With a cautious outlook we made a trip over there about an hour before they closed on a Saturday. We were warmly greeted and quickly connected with our "RV Matchmaker" Kether Hassan. We ran well over their normal closing time and never felt like we were putting them out. Kether started by asking lots of questions to get a good idea of what we were looking for and what we were towing with. He then showed us several trailers. We ended up getting a price worked out on one of them and I told him and the sales manager that I needed to sleep on it. There were no pressure tactics deployed. I came back to them on Monday and said I wanted to keep looking and gave them some new specifics on what we were looking for. Turns out they had just taken receipt of a trade-in that matched those specifics. We looked at that and a few others that were similar. We were pretty sold on the one that had just arrived. It wasn't even in inventory or priced yet so the sales manager, Todd, got busy getting that sorted out. A little while later we had a price. I have a rule that I have to "sleep on" big purchases and they did not pressure me. Next day I still felt good about it so we went forward with the purchase. There was an item of negotiation and the sales team handled it well. I worked with Brett on the purchase papers and the following day I picked up the trailer. They have a service tech spend an hour (or more) with you doing a complete walkthrough, inspection and Q&A time. Chris from service was just a delight to work with. He found a few things during walk through that I would have never noticed and I found a few small things as well. He had those fixed within an hour. I had a hitch installed as well and Chris did an amazing job getting it leveled correctly and matched to my receiver. The camper was detailed and looked brand new. Kudos to the guys in the back that did that cleanup. On my tow away we discovered that my trucks 7 way hookup was wired incorrectly (factory wiring swapped the hot and the break controller wire....oops). Chris and Harley spent about an hour troubleshooting that (I did get charged labor for this, but that is ok...it was a problem with my truck, not their work). Armed with their discoveries and some of my own, I was able to repair my wiring the next morning and pick up the trailer. Bottom line: Great service and very friendly. Todd just took over a few months ago and I can see that he is trying to change the tone of this shop. They stayed late a few times during our engagement and never seemed bothered or tried to rush us. Communications were great. Give these guys a shot.

Great Escape RV and Trailers - rvrepair - Updated October 2026

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