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Mark Tuggle RV Center

4.6 (9 reviews)
Closed • 9:00 am - 5:00 pm

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4 years ago

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We started looking at RVs or travel trailers to get informed. The sales staff was very patient and did not use Hugh pressure sales tactics.

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Cleveland RV

Cleveland RV

(3 reviews)

I am 77 years old. I have dealt with RVs my whole life. I think 8 of them I have owned. (I am…read more"qualifying" myself to you...lol). These folks are simply amazing!!! Shonn treats you like family. I know that sounds corny. but it is true. He runs his business the way a business should be run. Wait until Leanne makes you feel at ease when it is paperwork time. I am telling you folks, THESE PEOPLE ARE REAL !.. If you are like me and live a ways away--it is worth the drive to see how an RV place should be run.

Brought my 2007 Tiffin motorhome to Cleveland RV, to be sold via consignment, in early April of…read more2024! (16) year old motorhomes are not always the easiest to sell, due to age, and lack of loan financing on 10 year and older campers, which limits the potential market for buyers! Shonn, the owner was very fair and straightforward in appraising our motorhome and walked us through the steps resulting in a possible sale! Needless to say, to my and my wife's amazement, we received a call from Cleveland RV's service manager, in mid-April this year, informing us that someone was showing serious interest in our motorhome, and asked me a few questions, regarding the service records I had provided Cleveland RV! Bottom line, we visited Cleveland RV, a few days ago, on April 30th while returning from my wife's rheumatology appointment in Gainesville, and Shonn presented us with a check in the agreed amount of the sale, less Cleveland RV's reasonable seller's compensation! We are extremely pleased with Cleveland RV!'n

Camping World - Oakwood

Camping World - Oakwood

(148 reviews)

The salesman we dealt with was polite and respectful. We found a camper we were interested in…read morebuying, within our price range. The issue comes in when you settle on a unit and go to the office to talk price. They REALLY REALLY want you to finance. And we did not want to finance. We wanted to pay outright. Our salesman shows us the paperwork and immediately the price jumps up by about 4K. When questioned about it, the salesman leaves to go get his "boss" aka the upsell explainer... THEY want to add on a sway bar kit at just over $1k...for OUR safety. THEY wanted to add on another $300+ for a propane tank, with propane, and add water into the tank. THEN we were going to have a "complimentary walkthrough" to show all the systems and how they work. "Complimentary" costs another $1K. They attempted to nickel and dime excessive amounts of money for extras that we didn't want nor needed. Once I whittled them down from the extras we agreed to meet 2 days later to complete the sale. Well, our salesman was conveniently off that day, oddly. We got another dude. The whole charade starts again. Wanting us to finance. Wanting us to be safe with the whole sway bar package... Didn't want any of it. We rechecked all the campers we were interested in and AGAIN settle on the one we want. AGAIN, we are presented the offer with all the extras we DON'T want. I tell the sales guy what I am not willing to pay, basically all the unnecessary extras the continually plug. The sales guy leaves to talk to his "boss" aka the upsell explainer. This time, the extra "complimentary" service CAN NOT BE WAIVED. "Great! I will just take my deposit back and mosey on elsewhere." They quickly agreed to the deposit refund. We go home and shop locally and find what we are looking for from a person in our town that was selling his. Camping World had the gall to call several days later asking if we were still interested in being ripped off via ridiculous upsells... Nope!

I will start this review with some good before explaining the bad. The service advisor, Leah, was…read morecommunicative throughout the process, and the team repaired flooring damage related to the recliners something we were not expecting and did appreciate. Unfortunately, we picked up our camper in worse condition than when we dropped it off. After a 15.5-hour drive to another state, we discovered the refrigerator had partially fallen out of its enclosure due to missing screws, which could have ruined the fridge and kitchen island if not more. Those screws were later found placed together in a kitchen drawer, despite staff initially insisting there was "no reason" they would have been removed. We also discovered that the locking mechanism on the egress window was missing, leaving a required safety feature inoperable. Most concerning was a toilet repair that was reported as fixed and tested and was misrepresented as fully replaced. Upon hookup at the campground, the bathroom immediately flooded from the toilet bowl including leaking at the foot pedal *the original issue it was brought in for*. We later realized a new issue, the foot pedal does not return to a sealed position without manual pushing up, something that would have been obvious during a basic inspection even without water hookup. Because we live full-time in this camper, we were forced to purchase and install a new toilet ourselves to restore basic habitability. When we contacted management during the flooding, the service manager repeatedly stated "I'm not going to argue" while simultaneously not allowing us to speak at all, and attempted to shift blame rather on us and the manufacturer rather than address the documented failures. A required post-service walkthrough, which management later referenced as standard procedure, was never performed or offered before we left with our camper. While some work was done well, the lack of final inspection, missing safety hardware, failed repairs, and dismissive management communication are deeply concerning. I strongly recommend thoroughly inspecting your unit before leaving and documenting everything. We have contradicting voicemails as well as pics and videos of failures of workmanship.

Mark Tuggle RV Center - rvrental - Updated May 2026

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