Was looking for camper and because the man that took his time to show me and be frank with me I'll…read morebe buying my camper there. There's high volume locations and then there are the small ones that really care . He has my business

I broke the tongue jack over the weekend and was in desperate need of a new one so I could unhook…read moreit from my truck. All of the other, and my larger, stores in the area either didn't have time to fit me in or wouldn't call me back, but Norman Campers said "Come on down, we have someone available now." Now, I was warned that I did catch them in a lull for the day and got lucky, but the service was awesome and everyone there was incredibly helpful. I'm definitely going back whenever I need service, a propane refill, or any camper accessories.

Jeff is great and very knowledgeable with RVs. Kamryn and Doug were also nice and helpful. We plan…read moreto use them for all future RV needs!

Excellent service and very knowledgeable! Jeff and his technicians are gurus of RV repairs.read more

These guys were awesome. They didn't try to over sale. They were professional and worked with us…read moreto determine what was wrong with the water heater. They tested our switch board and our igniter. They could have sold us the switch board for $350.00, but determined it was the igniter for $50.00. Thank you guys for your honesty. We will be back!!!

I cannot say ENOUGH about how amazing and informative this dealer is. I never felt swindled or…read morepressured. They were extremley patient and accommodating, and HONEST! Cannot reccomend this dealer enough! Thanks for helping us find our perfect camper!

We bought a 32 ft camper last year and have had several warranty issues that needed to be fixed…read morebefore we could go camping. We took it in and was told that it would probably be a couple of weeks. They kept our camper for over a month causing us to have to cancel 3 of our scheduled trips. They didn't bother to tell us that we could have taken it with us and returned it once the parts came in. We finally contacted the Warranty company ourselves and learned that the last item (outdoor refrigerator) should be there the next day. Then found out that they had not even started on the repairs for all of the other issues and the parts were there! We picked it up so we could go on camping, but here it is over two weeks later and we have not been contacted about the refrigerator door latch for the main fridge. We would not recommend Open Roads RV to anyone who might need their camper serviced.

If I could give more stars i would! This dealer is beyond the best dealer I have worked with. They…read morewere extremely efficient and professional and worked around my needs and wants. They were patient with me in getting a transport company to pick up my rv after purchase and were always on top of everything and quickly answering any questions I had. I would highly recommend them to anyone. They even sent me a small gift in appreciation for my purchase! Thank you!

We bought a camper here on February 28, 2024. We told them what we were looking for and they let us…read morelook at the campers in our budget and description. We worked with Gloria during the buying process and Candice afterwards. The buying process was pretty straight forward. Gloria was nice and if she didn't know the answer to a question, she asked for us. Chris gave us a super quick run down of how things in the camper work. I will note, we are first time camper owners and had a lot of questions. Chris just told us to Google any questions we had. We paid the extra $800 demo fee for the "tour/tutorial," sewer hose, adapters, etc. Our camper did not come with a pin for the hitch. Chris said we didn't need one. (We later found out this is very important.) They also didn't have the proper hose so we had to go back later the next week to pick a proper one up. The main problem we had was the timeliness of them submitting the paperwork for our tags to the tag office. We were not given temporary tags, which seemed a little weird. We had to call and text multiple times only to be given the run around. Finally after 54 days, from the day that we bought the camper, they turned in the paperwork to the tag office and I was able to pick up the tags the next day. I wish I would have read reviews on the different platforms before we purchased through them. However, we got caught up in the excitement of getting a new camper. They do not seem to have a good track record and I would not go through them again. I did report them to the BBB and I plan to leave reviews on multiple platforms.

HORRIBLE EXPERIENCE all the way around. STAY AWAY!!!…read more Be aware they have a lower price on the website, but charge a $1995 dealer fee, another $899 dealer fee, and force you to get a hitch for another $699 that costs around $300. They also want you to put a deposit, but charge you a 4% credit card fee as well. They will fill out the paperwork and not give you signed copies. There is a packet pre-made with all the documents. I wrote on the bill of sale that they would give me a copy of a roof inspection. They put white out over it when they sent it via email later. Just got the slimy car dealer vibe with the way they did everything. On top of that it seems most of their units are older models that have been sitting around for years. We have many issues with the trailer. One we noticed while onsite was the water heater and the tech tried to resolve. Part way through he left without saying a word. I saw him getting into his car and followed him. He started cursing about the owner saying how he told him to leave that he would not pay overtime. Sadly as I was there waiting. He left and another girl came out with attitude. She said how she had so much training on the water heater and that you turn off the gas and flip the gas switch on for the water heater. When it does not see gas the electric will turn on. We tried that for 20 minutes and it did not work. I thought that was a idiotic idea, but I did not want to fight with her. I pulled out a surge strip to plug into another outlet and pugged in the water heater. I then proceeded to turn on using the switch I saw from youtube. She got mad and stomped off saying if I was not going to listen to her she would not help. We left that on and the heater started to work. The owner then spoke with me and said he would fix it next week, and see about delivering it to me. After the mess I just went through. I told them to put it back together as I did not trust them to fix it, or deliver it to me. I kind of wanted to just get my money back and leave. That was a good decision as I went to a repair shop and they took about 15 minutes to troubleshoot the power and found the wire was not connected to the breaker properly. After he hooked up again the heater started to work. I was told if the tech hooked up the water heater to the fridge outlet, as he was trying to do that the breaker would have kept popping. That would have been too much draw on the circuit. So beware having them do any work if you buy from them or not. To make it worse this was purchased on October 19, and they have still not filed the paperwork with the DMV for the sale. This was supposed to happen after 30 days, and we are now at 90. It just shows how bad of a dealer they are. I will include some good numbers if you do not heed the warning, and purchase anyway. I have called all three to lodge complaints. Georgia dealers association 770-432-1658 Georgia used car board 844-753-7825 Governors office 800-869-1123 The last call was to an attorney. Use them at your own risk!!!

I purchased a camper from Georgia RV Sales on December 27th, 2016. I have been waiting a very long…read moretime to post my review as I have been waiting for a title from Georgia RV Sales to be sent to the bank that I borrowed the loan from. The title never was sent to the bank. Well, going back to 2016 one of the owners, Austin, went the next day and cashed the cashiers check for $11, 534.00. Little did I know I stepped into a nightmare of a camper. On the way home with the camper, which was a 2 hour drive, cars were trying to tell us to pull over and we couldn't quite understand why. When we finally pulled over the siding on the camper was literally flying off and hitting other automobile windows. Thankfully there was an exit and a Wal-Mart. We bought tape to patch up what had flown off which was a lot. I probably spent around $150.00 just on tape. I was disgusted by the fact that I just paid almost $12,000 for a camper that was literally coming apart at the seams. I took the camper back immediately that week and left it in their parking lot. I demanded it for it to be fixed. Tim, another owner, which did not own the camper, signed an agreement that they would fix the camper to my favorable inspection. When I came back almost two weeks later we had to drive to Tim's house to pick up the camper where there were workers still working on it. I reluctantly left the driveway with the camper and it still wasn't fixed right. There was water damage that I discovered later when we had a torrential downfall of rain. I ended up spending around $2000.00 to get the roof fixed and the inside wall beside the bed. I do not recommend buying from either salesman. Tim is at Georgia RV outlet 601 Grassdale Rd, Cartersville, GA 30121. Once they sold me the camper they were very rude and disrespectful. They have no regards for the customer. They are definitely scammers, liars, cheats, and thieves.

Great service very honest people amazing prices will definitely buy rv again from them thanks Lisaread more

I am 77 years old. I have dealt with RVs my whole life. I think 8 of them I have owned. (I am…read more"qualifying" myself to you...lol). These folks are simply amazing!!! Shonn treats you like family. I know that sounds corny. but it is true. He runs his business the way a business should be run. Wait until Leanne makes you feel at ease when it is paperwork time. I am telling you folks, THESE PEOPLE ARE REAL !.. If you are like me and live a ways away--it is worth the drive to see how an RV place should be run.

Brought my 2007 Tiffin motorhome to Cleveland RV, to be sold via consignment, in early April of…read more2024! (16) year old motorhomes are not always the easiest to sell, due to age, and lack of loan financing on 10 year and older campers, which limits the potential market for buyers! Shonn, the owner was very fair and straightforward in appraising our motorhome and walked us through the steps resulting in a possible sale! Needless to say, to my and my wife's amazement, we received a call from Cleveland RV's service manager, in mid-April this year, informing us that someone was showing serious interest in our motorhome, and asked me a few questions, regarding the service records I had provided Cleveland RV! Bottom line, we visited Cleveland RV, a few days ago, on April 30th while returning from my wife's rheumatology appointment in Gainesville, and Shonn presented us with a check in the agreed amount of the sale, less Cleveland RV's reasonable seller's compensation! We are extremely pleased with Cleveland RV!'n

Best experience I've ever had at any type of dealership. Paul "the Airforce guy" knows his stuff…read more The dealership leaders, Calum and Stephen, are super easy, no pressure guys. I'd go back again and again. Thank you!!

I don't typically write reviews; however, Southland RV service department has taken such great care…read moreof me and my travel trailer that I am compelled to share my recent experience. Aaliyah has handled my last two visits: a scheduled maintenance service and a follow up warranty item. What an absolutely terrific job she did for me throughout the process. THANK YOU Aaliyah and keep up the great work. You're restoring my faith in customer service!