Hi everyone, I have been with Open Access Medical PT! Their customer service truly stands out as exceptional - seriously, they go above and beyond to make sure you're taken care of. A special shout-out is definitely deserved for Ava, one of their medical assistants. She's been an absolute gem! Not only is she incredibly friendly and welcoming, but she's also super accessible and always ready to help clarify any questions I've had. It makes such a difference to feel so supported and well-informed. read more

My family and I have been going to Walk in Medical in Artesia and Long Beach for over three decades. Over the years, we let things slide because of the founder Kailash Dhamija. However, enough is enough. This review is about Open Access Medical Care, which is run by Dr. Mehtab Bhambra Dhamija and the Instagram ladies at her practice. So, what happens when an 84-year-old goes to this practice and is notified that her lab reports, which have abnormalities, do? According to Ruby (we don't know if this is her real name) - it is the patient's job to review the results, note the abnormalities, and then schedule an appointment with the doctor. That is the office protocol. OK!!! So, when is the first available appointment for an 84-year-old who has an infection and abnormal reports? Five weeks after the test results came back. "May I speak to the Practice Administrator? " - I request. "Please wait!" 14 minutes later. "She is busy with another patient!" says Ruby. "I will wait" After 44 minutes of waiting, the phone goes quiet. No call back. Could it be possible that the ladies are busy making videos for Instagram? Apparently, there are tons of videos with the doctor and ladies on social media selling cosmetic procedures online. An 84-year-old's life is more precious than making dancing videos. Next stop - medical board of California and the insurance company. Sorry, Dr. Dhamija. 30 years of patronage hold little value at your clinics in Long Beach and at Walk In Medical Clinic in Artesia. That will be another post someday. read more

Open Access Medical Care - log of how long this clinic makes you wait before hanging up. - Walk-in Clinics Near Me - Long Beach, California

I came here for a physical that I needed for work. The service was quicker than I expected, Bianca was friendly , yet swift with the blood draw and overall service. The other worker, Eva was also quick with the shots. Didn't feel them. read more

This clinic is the worst of the words, I called schedule an appointment for an urgent medical concern. They told me they didn't have apartments until two months. Finally, they said you can come today. I show up over there. (30 minute drive ) They tell me no we cannot see you until two months from now. ask to speak to the medical manager they said she'll call me. She never call me. Very disappointed about this place... the ladies on the front give you the runaround with no answers. read more

Sarahi on the clerical staff is a Rockstar I had several issues with a prescription and she was very helpful and always made time for me. Doctor is also very good just an overall great experience!! read more

Bianca is amazing she always gives my dad an injection for his anemia . She has a great personality and very nice

Bianca was so sweet and caring and really helped me out. I really appreciate her! I love coming here for all my medical needs. She was the sweetest love seeing her. read more

Bianca did my physical exam for immigration and she was really helpful and quick with it. The service here is really efficient with minimal wait time! Would definitely recommend it to anyone who needs a quick doctor visit as the whole process only took me roughly an hour from start to finish. read more

Came here to update my vaccines. Had the pleasure of meeting Bianca who took my vitals, administered my bloodwork and vaccine shots. She was friendly and professional, as well as quick and efficient. She provided great service. I met Carlos, the physician that read through my report, friendly doctor. As for the administrative staff, be clear and thorough with them when working on your personal information. They got my name mixed up for my sealed physical report which was a time-sensitive matter. Their mistake cost me another week just to have the paperwork correct my name. Apparently there's only one physician there that signs off sealed documents, who only comes in a specific time of the day. Even when I called ahead, they were still not ready with my paperwork at the said time it should be ready. There was just no sign of urgency. I called them again, just 30mins before their office closing to give a heads up to pick up the my documents but they didn't answer. However when I reached the office, they weren't even busy. Just chatting amongst them about their weekend plans while the front desk phone was ringing. I told them I had called a couple of times but they paid no mind to it. Anyways, I'd be wary about coming here for any time-sensitive physical report, especially for immigration. We pay a great deal of money for sealed medical report, so I value my time and patient experience anywhere. No one likes to be frustrated. My only feedback is that their professionalism in regard to customer/client experience just needs improvement but overall, it's services provided is decent. read more

Bianca helped us out, my mom came in for her immigration physical and she did an amazing job with her physical !

Bianca was great. I was nervous coming in for the first time and she was very comforting and helpful.

I came in as a new patient for a physical exam. They prepared me pretty quickly back office (bianca) was very friendly and nice .she was excellent doing my vitals and my vision test . I recommend anyone who's looking for a new doctor to come to this place. read more

Had a physical appointment today super friendly and clean environment Bianca was amazing!

had a very positive experience at this medical office. From the moment I arrived, Bianca was welcoming, organized, and efficient, which made the check-in process smooth and stress-free. The office itself was clean, comfortable, and well-maintained. Thank you Bianca read more

This is my updated review for Open Access Medical Care: BEWARE OF THIS OFFICE! The staff (of all YOUNG females) is very rude and not knowledgeable at all, especially Sahary...she is alot to deal with! Eva is ok out of all of them, but I have had issues with her as well. I can NEVER reach the office or my doctor by phone, which is unacceptable to me. My husband and I both are NOT pleased with this office, and after only being with Dr. Bambrah for approximately 6 months, I am changing doctors again effective 6/1/24, which is RIDICULOUS, but I CAN'T take this office anymore...THEY HAVE STRESSED ME TOTALLY OUT, and I CAN'T HAVE STRESS IN MY LIFE!!! My physical and mental health is most important to me!!! read more

Had a good experience Dr Mehtab Bambrah and the nephrologist. I really like how they educate the patients.

Amazing staff. Great services. Got a B12 shot! Feeling good. friendly atmosphere. Quick service. No lines!

Can never get appointment within a week. Only have month away. Go somewhere else. Only seen doctors once and never again.

I just got off the phone with a woman named Eva (someone else answered before her who didn't mention her name, but was just as rude) and had the most difficult time trying to obtain their provider # (since it was not disclosed online as it should be). I let them know that I was adding them as a primary doctor since I just received health insurance through my employer but thank God I called first instead of showing up because they BOTH were extremely rude and hesitant and defensive for no apparent reason. Clearly, that's exactly what I needed to finalized my decision, but I will not be choosing this location. I'm not sure why the attitude was necessary or what kind of sketchy business they have going on here that the first woman had to get someone else on the phone and then I was even put on hold. As a medical provider you always want to employ staff who are welcoming and have some basic human interaction skills and at least some kindness - but that is clearly not what they have going on here. read more

Medical malpractice in the making. Administered wrong medication-not checking orders and tried to cover up. Watch out @LBUSD pre employment. Lose this contract. read more

I was just seen as a new patient. This was the worst doctors visit I have been to. The staff was not very knowledgeable. For example, the Medical Assistant did not know how to use a balance scale properly, used the wrong size BP cuff and did not hold my arm up level with my heart, and was not aware of the spelling of commonly used medications. The front desk mumbled when she talked. She did not seem like she knew what to do with the doctors orders. I had to explain how a DME referral works. This was so unprofessional and seemed like this isn't a credible doctors' office. I will not be going back. I will be calling my insurance company to complain. I will be transferring my care to another office. read more

receptionists are terrible and unprofessional. always scheduling wrong appointment dates/ times and do not give any solutions on their behalf for their mistakes. don't waste your time here. read more

I'm not here because it's pretty I'm here because they help me. It really irritates me that people could write so negatively about walk in medical it's low cost and appointments are a breeze to make what more do you want if you want beauty go to Beverly Hills. I have been a patient here for many years and I have nothing but good things to say about my treatment granted this is an old office not as updated in the look but I'm not here to be a critic of that I'm here primarily for the care. Dr. Dhamija has been my doctor and my daughters as well a long time he has always been a caring doctor has made results available to me he is actually kind of fatherly in his bed side manner and gets back to me in a timely manner as well answering all questions he can be to the point at times so what he paid his dues and is really a nice caring doctor. I have seen Dr. Joyce Lazarus for over 2 years she is direct to the point and very caring she tells it like it is and I appreciate that very much she spends a lot of time with her patients is a straight out person and that's what we need no sugar coating and as a woman with specialized problems she is perfect for me to discuss delicate female issues. I have been having a lot of minor health issues lately and taking tests is no fun but at least I'm getting the help I need. Dr. Lazarus is the best and as long as I'm able she is who I'm going to see. The staff is really nice as well today I spoke with Tiffany and she is really cool very helpful she had me out in a timely manner and I appreciate that. read more

Open Access Medical Care - Walk-in Clinics Near Me - Long Beach, California

Revolting and unethical standard of care, and the CA Medical Board will hopefully be paying a visit soon. This is the place for you if you are excited about being extorted for the simplest of clerical tasks. Apparently HIPAA doesn't apply to this office and federal law is more of a suggestion, because their policy is to charge $35 for a simple medical records request consisting of a dozen pages from a treatment history spanning less than a year. That doesn't strike me as a "reasonable, cost-based fee. "The Privacy Rule permits a covered entity to impose a reasonable, cost-based fee... The fee may not include costs associated with verification; documentation; searching for and retrieving the PHI; maintaining systems; recouping capital for data access, storage, or infrastructure; or other costs not listed above even if such costs are authorized by State law." https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/access/index.html read more

Open Access Medical Care - Walk-in Clinics Near Me - Long Beach, California

Just awful. Do not do it. Choose somewhere else. Unorganized staff and office plus a doctor with a bedside manner, listening skills and communication skills that make going to the doctor an absolute pain and waste of time. Will never be back, changing this PCP immediately. read more

Five stars wonderful bloodwork thanks to bianca , came for weight loss program I highly recommended this for everyone that wants lose weight

Friendly staffs. i recommended others to come in for a check up and etc. y'all do a yelp review for a free b-12 shot.

I love my doctor!! She is a great listener and takes all my concerns very serious. I highly recommend. Clean office and staff is very nice.

This was the first time visiting to see a doctor. They were quite professional and caring. The doctor took his time and answered alot of my questions. He also made an appointment for an specialists that very day for me to be seen. The office staff are very attentive and got thing done quickly. read more

I will give this location more than 5 stars. I have my doctor that I usually go with but I been wanting to find another doctor/clinics since my usual doctor never really takes the time to ask me questions it's always an in and out type of rush visit. So I Yelp "walk in clinics" since I don't have insurance yet so this clinic came up and decided to give it a try. The moment I walked in i got Greeted and the girls from the front desk were really nice and helpful. Tiffany was the one that took my weight and took some information down for the doctor. She was really nice and helpful. The doctor was really helpful too on answering my questions and listening to me. I will definitely come back to this clinic for a follow up! read more

My first time here was well over 20 years ago for prenatal since then been back off and on a few times. The staff is very knowledgeable and courteous. The service is thorough and quick. I like they don't keep you waiting forever to be seen. Prices without insurance are extremely reasonable. read more

10+ years ago, I had tried 3 different doctors who could not figure out what was causing intense pain in my feet. It was suggested I go to a physiatrist (because of course they can't figure it out--therefore it must be in my mind). Then after a few months I thought I would try this medical office while my friend was here also. I talked about this unbearable pain. Doctor Mehtab Bambrah-Dhamija said to me after just a couple of minutes, "You have Diabetic Neuropathy. I'll prescribe to you this medication with a starter dose and increase the dosage as needed." For the first time in months I slept through the night--on that first tablet!!! That's when I knew, they are a little smart around here. Recently I was describing this new kind of pain mostly in the bottom portion of my legs which I thought was too much protein as far as I could figure out. However, Doctor Mehtab told me, "It sounds more like uric acid build up (from my diabetes) or a chemical imbalance. We will find out for sure after your blood tests come back." Doctor Mehtab has done it again. Before the results of the blood test she has already it figured out. Think of that. When the nurse Bianca drew blood, my blood vessels were not cooperating. However, I never experienced any pain or brusing. Appreciated. It's better over here. read more

Everyone's so nice, especially the reciptionist, and the new remodeling is super sleek too! Definitely an upgrade since the last time I came! read more

I've had laser hair removal at many offices all over LA, Beverly Hills, and OC and have never had such a detailed and thorough session as I've had here, Especially with Cindy. I'm four sessions in already and extremely happy. The fact that I used a Groupon did not make a difference. They treated me very well and I was not made to feel any different than a client that paid full price. It's made me want to seek out treatments here I hadn't even considered before. VERY satisfied read more

I've been to a lot of Urgent care and this is probably the most welcoming. Dr. Mehtab and Tiffany are amazing. Will be back for sure!

UM ! Can I say that most walk in clinics are horrible ?! Lol this one was a lovely find ! It was clean and the staff is very friendly! Most places that are walk in have rude staff that look miserable but this clinic was a great surprise. The doctor was very friendly and professional as well. I was a walk in and the wait wasn't long at all. I'm always nervous to go to doctors but I really felt comfortable here. read more

Wow. From ugly duckling to beautiful swan. The staff is friendly, the place smells nice and clean, and they've got netflix on! They take patients in before you can even sit down and small talk if you have to wait. Looking forward to a great experience with the provider but it looks like a start of something great! read more

I love Walk-In! They have been my family doctor for years and truly have been amazing to my whole family! They've updated the office and it's so beautiful! Everyone is always so friendly and helpful! I will never go anywhere but here! Thank you Walk-In!!!! read more

I have been coming here for more than 5 years and the staff and the service has always been the best. They're very helpful and they will try to work with you with whatever issues you may have (ie appointment, insurance, prescription, etc) if you talk to them. The place may seem small but this doesn't stop them from giving great service. Plenty of parking in the back which is very convenient. They also have WiFi that you can use while you wait. I believe they take walk ins but it's better to make an appointment. read more

I appreciate the staff here everyone including the dr is friendly. I came in around 3:00pm and it was quick I did not have to wait. I will be coming to this clinic more often Update: Unfortunately I had to remove a star. There's just one person in particular that was rude. She was the first time I had visited but I ignored it simply because I have bad days too. But my second time I scheduled an appointment there, I went with my boyfriend, he witness the way she was talking to me. She was snippy and got loud a few times. While I'm calm and just trying to figure out if I'm okay and did not give her any reason to talk to me in that way. I went to check on something serious for me and she was trying to diagnose me which is not her job. Again mind you she did this my first visit too. I'm not sure if she's trying to reassure me but at least wait for result before you give me false information. And not long after the Doctor comes in stating something else. Other than that my experience here was good and the check-in was quick. read more