Dr. Beckles appears to be very nice, that's it. Prior to me turning 60, I began to look for a…read moreblack female physician as my PCP. I ended up choosing her and after 4 visits, she noted in my medical record that I was depressed. I was like WTF? I was livid when I saw this in my medical records. How can you determine this after 4 office visits? I had only seen her for allergies, blood press and a physical. Months later she switches to (Direct Primary Care) services, which mean if you're not paying her monthly (upwards of $200+) cash (rather you see her or not) you can't be a patient of hers. Well good riddance, I say. These are just a few things that just did not sit well with me. Very disappointed.

Go elsewhere. I saw…read moreher for the first time weeks ago and never was there a mention that her payment system would be switching from accepting insurance to just accepting cash payment from patients. Since I have full insurance coverage it makes no sense for me to continue with her and she should have mentioned that originally so I could've found a different doctor which I've had to do and I'm very happy with my new doctor. I think it was like a bait and switch. I don't think she was very honest since she must've known that she wouldn't be accepting any insurance weeks after I saw her. I'm very displeased....not very ethical and my opinion.

Dr. Frisoli is the kindest and compassionate physician that I've ever met so far in my life. She…read morereally takes the time to listen to your needs and is very supportive.

My husband's Primary Care Physician of many years transferred to an HMO, and my. PCP retired. I was…read morenot optimistic about finding a new physician as knowledgeable and caring as our PCPs of many years. Close friends highly recommended Dr Frisoli. We made an appointment for my husband and we were not disappointed. My husband had been hospitalized several times the previous 6 months and Dr Frisoli read over 15 pages of discharge notes prior to our appointment, and took a great deal of time discussing my husband's various medical issues. I was not expecting to form such a solid relationship with a doctor during our first visit. It was a wonderful experience.

Dr. Allsup is the best doctor ever! I've been seeing her for years and every interaction has been…read moremore than pleasant. She really listens! Thank you doctor! You are my hero!

Extremely disappointed! I had high hopes when I decided to…read morehave Dr. Karen Allsup as my general doctor. It was recommended by my insurance sales rep because she even goes to her. She raved about her. First time I saw her was in June to confirm I was pregnant and I was. Yay! She told me that I would mostly not see her for a while because of the pregnancy and my interactions would be with my OB. But she did say if it wasn't baby related, I could go see her. So now let's jump to Dec. 4, Tuesday morning, I called my OB and she advised me this is something my general doctor should handle. Then that would be Dr. Karen Allsup. So I called her office to see if I could squeeze in an appointment around 8:20am. I was turned down. The reason why I wanted to see her was I had major abdominal pains and diarrhea every hour to 2 hrs starting since the previous night at 6:30pm. Since I was pregnant, I wanted her advice on what type of medication I could take to ease the pain and the diarrhea. Plus I wanted to know if this was a normal pregnancy thing, food poisoning or if I should go to the ER. Someone did call me back, it was one of her medical staff 2 hrs later. I was advised that it was too early to tell and I should go on a BRAT diet. I followed her advice. The next morning on Wednesday, I had not improved and decided to stop eating and drinking at 3pm the day before because the pain was too painful. So I called Dr. Allsup again to squeeze me in for an appointment. I was turned down b/c she was too full but I asked if the Dr. Allsup could give me any advice. I was scared and desperate. I even told the medical stuff that. Was I harming my baby? The pain didn't stop at all, I couldn't stop the diarrhea and waited all day for her call. I would assume a pregnant woman who hasn't stopped diarrhea for almost 2 days and complains of major abdominal pain would be a red flag for Dr. Karen Allsup, but it wasn't. I gave up at 7pm and went to the ER that night. So when did someone finally call me back from Dr. Karen Allsup's office, late Friday afternoon!!!!!! She was pushing me to make an appointment with the doctor and I was like NO WAY. I told the appointment setter why would I go see the doctor if she didn't care to call me back when I was desperate for an answer. I had to go to the ER! Then again, the staff kept pushing me to set an appointment. I was like leave me alone because why should I go to a doctor that doesn't care about me especially when I am pregnant.

I called the number below but only reached a laundry list of options. Not sure where to go from…read morehere but thanks for the response! Went in as a first time patient for this particular segment of memorial care (honestly have no idea why there's so many practices with the same name that are all different) with concerns of a yeast infection and walked out with a $300+ bill and no actual yeast infection. It doesn't seem realistic to go to the Dr with concerns of a yeast infection and pay $300 each time on top of copay and cost of medicine. I just had a baby even that only cost me $600. I can only assume I would've been better off visiting urgent care or no dr at all. Memorial care medical group has been a confusing web of separate practices with the same name since I moved to Southern California, one that has left me feeling like a sheep among others rather than a human. Continuously left disappointed in the healthcare and insurance systems.

Dr. Su was fine seeing in person. She was pleasant, thorough and spent time to listen to me. The…read morefollow up was where she failed. It's been several weeks and she still hasn't reviewed my test results. I've tried to message her, and have called her office only to be told they would message her. Still no reply. Very dissatisfied, and will be looking for a new doctor.

I've been going to Memorial Care for over a year with Dr Biu. They made a huge error today. I was…read moreable to see Jenny Luong. Very thorough. She reviewed my chart blood work and told me exactly what was needed. I also stated how Dr Bui did not listen to my requests. Jenny Luong reviewed and stated there was no reason why what I was requesting could not be done. I am very happy and grateful that I had this last-minute appointment scheduled with her today.

She's awesome and always there when you need her the most. Beside manner is superb and her ability…read moreto feel comfortable is honestly, unparalleled. Thank you Dr Luong!

Came in today as a new patient/ referred by my husband lol. We used to have Kaiser :(…read more Wow I was so impressed here. The front office and back office staff is so nice and friendly. I felt very welcomed. Fantastic customer service. I would definitely be back and bring the rest of my family here. Dr. Malek is great. She goes over the top with patient care. She pays attention to all my concerns and complaints.So blessed to have found the doctor for me. Thank you

Dr Malek is fantastic, thoughtful, and takes patient care seriously. I appreciate the diligence and…read moreprofessional work of Amy and Melissa. Thank you ladies.

I recently switched over to Optum and selected Kimberly Arsi as my primary because she was close to…read moremy house. It was the worse experience. She never reads her messages and doesn't respond to email. After meeting her in person I thought it would be different but I received the same treatment. She was very distant and seems to not care. Thank God I can go anyway . I found a new primary but it's really sad we go to doctors for help and they act in this manner. Very disappointing. If I could I would give her 0 stars.

Good luck with her office if you have any kind of billing issue. You will be sent into a HUGE black…read morehole of phone call run arounds and zero promises regarding a commitment/date as to when the issue will be resolved much less who is responsible for follow up on their end. The ongoing comment you get is "the back office is reviewing it" and that's the end of the discussion. We are taking our healthcare business elsewhere as we've been thru this billing maze more than once with this group and enough is enough. There are many other options for quality care which includes the administrative side of things along with the actual healthcare.

Dr. Sotelo is amazing. She spends time with you and really listens. She genuinely cares…read more The whole staff is supportive and helpful. All medical experiences should be like this.

I am so absolutely thrilled that I changed to a concierge doctor. The care, the communication, the…read morecommitment from Dr Hu to my care is such a 180 from the horrible care I got from Optum Long Beach. OPTUM assign their doctors literally thousands upon thousands of patients that they can never get to that they can never service properly because OPTUM does not care about your health. They only care about profit. They Concierge doctors office is worth every penny if you're dealing with health issues and need to be able to reach your doctor.