I have been going to the Eye Care Center for about 4 years now. All the doctors are great! I…read morerecently have been seen by Dr. Tanner. He is very professional and I had to recently go back for a recheck because my prescription was slightly off due to my dry eyes. Which I am now being treated for. And hopefully will help with future problems. Their office staff is wonderful! I worked with Angelea, their insurance specialist, and she is amazing! I have known her for 15 years, as she used to work for my chiropractor. She is extremely knowledgeable and helped me find the best VSP plan to keep my costs down! I like the fact that I have a 1 year warranty on both frames and lenses in case they break. I have had to use that warranty a couple of times, which has saved me a lot of money in the end. Kayla helped me with picking out frames, which turned out to be a big job, since I am extremely picky. She worked with Mindy the office manager. They were kind enough to order a few pair to help me find the perfect frames! Thank you Angelea, Kayla and Mindy for your time and patience and great customer service! Always a pleasure going into this friendly and professional office! Liz T.

So this is my second year coming here for my yearly exam and they staff have gone downhill rapidly…read more They will blatantly lie to you several times about the price of things then call you later today demand more money. My appt was in September here I am getting billed again for the third time for same appointment weeks later (it's Oct 8). I have two different insurances I shouldn't have to pay anything for a SIMPLE eye exam. It's ridiculous. I call to complain cause why would they keep doing this promise me a call back within an hour. Nothing. So just to clarify I had an eye exam appointment in September. They told me at the appointment that my insurance will cover the eye exam. There is no co-pay there is no fee. I'm like perfect as to be expected when I have two different eye insurances, right. Wrong. lol They have now billed me again weeks later after they called me and demanded over $100 extra the day after my appointment because they messed up somewhere. I can't get an explanation for this of course because the staff there are incompetent when it comes to insurance and billing. Clearly. Manager can't be bothered to take my call. Won't be going back. Also getting into this parking lot and parking is a nightmare if you have a truck.

The service here was amazing. The clerk showed me an itemized list based on added lens films how…read moremuch they would cost... no gimmicks. My lenses were made the same day within an hour. Alex adjusted the frames to my face and made sure everything was satisfactory before leaving. The optometrist was super friendly and gave me recommendations for my eye allergies and dryness after my eye exam. I would highly recommend this place.

I went here to see if they could straighten my bent frames even though I did not purchase them…read morehere. Alex helped me and made me feel valued. He was great and did not charge me a dime. Excellent service!

Wow--what a stellar team you have in your eyeglasses center. I had the pleasure of working with…read moreAngela, Ann, and Emily on three separate occasions, and each of them was professional, knowledgeable, and genuinely kind. As someone who has never worn glasses before--and starting out with progressives--I was a bit apprehensive. However, they each took the time to put me at ease, sharing their experience and guidance on how to adjust, read, and see comfortably. Their support made all the difference. If I could give them each a bonus, I absolutely would! Great job, ladies--I truly appreciate your help and look forward to working with you again in the future. Thank you, Maria

I saw Natalie at the North office to help me pick out my new frames. sh was so nice and patient and…read moreI chose the first 2 frames she picked. she is kind, patient and know what she is doing. I am pleased and will definitely recommend her any time. Thank you Natalie for being so patient and listening to me. Sheryl Pyle

Mountain View Vision is an exceptional office. The staff and specialists are exactly what I want…read morefor my care team and my family's. If I have an emergency, they always respond quickly and can get me in. I have never had a bad experience here and have been coming consistently for over 3 years. This office truly goes above and beyond which is so rare these days! I truly appreciate the location too! I highly recommend coming here for all your vision needs!

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

I had an excellent experience with eyewear repair service. My glasses were damaged, and I wasn't…read moresure they could be fixed, but the staff handled the repair quickly and professionally. They took the time to explain what needed to be done and completed the work with great attention to detail. My glasses now fit perfectly and feel as good as new. The service was efficient, affordable, and far exceeded my expectations. I highly recommend them to anyone needing reliable and high-quality eyewear repair.

Wow! GREAT service!…read more My acetate frame sunglasses were loose to the extent that they fell to the tip of my nose when I looked down. I brought them over to Eyewear Repair, and the owner was happy to help. He took them to his desk and in less than 2 minutes later, had them fixed. He didn't even charge me for the repair! I am so glad I found this place. Will bring other glasses that need repair soon. Open M- F with lots of parking up front.

22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

Visionworks is SO MUCH BETTER than Eyeglassworld.. no contest. My prescription was incorrect at…read moreEyeglassworld and I ended up going back THIRTEEN times.. WITHOUT any correction each time!! I tried calling corporate several times, without a response. I'll NEVER go to Eyeglassworld again!! The focal point was shifted to the right and I had to deal with an incorrect prescription. The manager told me to stop coming in. Horrible company!!! Dr. Rege, Melissa and Jennifer at N. Academy Visionworks were very professional and pleasant. I highly recommend the retinal scan. It's $39 extra, but worth it. It illuminated details that would have been missed otherwise. I've never had an optometrist explain everything as thorough as Dr. Rege. My frames are nice and strong; the lenses are perfect. Thank you Dr. Rege, Melissa and Jennifer!! -David Tisdale

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

I am Dallas, TX based but discovered I had an eye infection upon arrival in Colorado Springs just…read morebefore Christmas Eve. I called Abba early on Christmas Eve Eve and they were able to sneak me in same day for an appointment. I saw Dr. Douglas Kim who was thorough, informative and very forthcoming about the infection and what I needed to do to resolve it. They called in an rx for me at Walgreens on the west side at Uintah Gardens. Walgreens was unable to fill the rx due to a stock outage so I called Abba and they were able to immediately call King Soopers in the same complex which DID have stock. Abba went out of their way to ensure I had the rx before the holiday and I am so grateful to them! I went for a follow up today with Dr. Kim and he gave me another thorough exam and feedback. I'll follow up with my local optometrist in Dallas next week after 5 more days of medicated eye drops. Abba was easy to work with, their staff was incredibly welcoming and helpful, and I am so grateful I found this location for future needs while visiting family. Great experience and highly recommend!

The staff and optometrist were amazing!!! Everyone made me feel special and heard. I didn't feel…read morerushed during exam or while picking out glasses.

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

Do you enjoy your time, money, sanity and they ability to see? Do not go here! Or any Lens…read moreCrafters. They are a joke. When I got my frames they were running a special, so they sold me a set I wasn't sure would work for my script. Even asked, and was assured they would be perfect. Picked them up like a week later, hadn't even walked 10 feet from the store and a lenses fell out. Walked right back in, another person assisted me and the first thing out of her mouth was "these frames aren't good for your script, I wouldn't have gotten them." Guess what? I have been fixing them ever since. At least 1-2 times a month. When I go in and ask them to fix them, they tell me the lense keeps falling out because of how I handle the frames. I've been wearing glasses for 25 years and have never in my life had such a problem with a set of frames or an optometrist office as a whole.

I had picked out frames and scheduled an appointment They gave me a price quote The offer was 50%…read moreoff lenses They closed the store and the eye doctor. As we look to opening up I called to confirm my order. They said that all they had was the information on the frames and would not honor our agreement I talked to the regional manager who said there was nothing she Fransiccan do even though the staff that helped me. The more frustrating part was I requested help from the corporate office in taking advantage of online discounts and asked for help as I am disabled.They responded that they didn't have access to that information This was absolutely the worst customer service that I experienced Beware and read some of the other review. This was in Colorado Springs not San Francisco