I came here five minutes early for my appointment and I was promptly seen. Everyone was super…read morefriendly and honestly for an office filled with women they were all super inviting. The vibes here are a 10/10 will never go back to LensCrafters again Honesty, I was super impressed with their up-to-date technology. I mean, I even got to see a photo of the inside of my eye and my optical nerve. How cool? As far as the eye doctor I believe this was my best experience at one. They had no issues giving me my prescription so I could buy glasses online as anyone will find that way is much more affordable. They do skin care services, which I was a little shocked by when I first heard of it, but I was pretty impressed with their procedures. I'm a big skincare girly so I really love when doctor's offices like this offer professional services.

Great experience at Eye Care Center of Colorado Springs, and with Dr. Mike Gitchel, and I would…read morerecommend them to anyone looking for high quality optometry in Colorado Springs. I was very pleased with the eye exam and the overall process. In addition to being an extremely knowledgeable practitioner, Dr. Gitchel is a very patient and thoughtful optometrist. His exam was very thorough and informative, and he was very patient and thorough in answering all of my questions. I could not be happier with my experience with Dr. Gitchel and Eye Care Center of Colorado Springs, and would recommend them to anyone needing and wanting a great optometrist in Colorado Springs.

I saw Natalie at the North office to help me pick out my new frames. sh was so nice and patient and…read moreI chose the first 2 frames she picked. she is kind, patient and know what she is doing. I am pleased and will definitely recommend her any time. Thank you Natalie for being so patient and listening to me. Sheryl Pyle

From the owner: Pinnacle Optical is an optical shop conveniently located inside Eye Associates of Colorado Springs…read more We offer eyeglasses, sunglasses, and occupational pairs. We have name brand frames, as well as house brand frames to fit your budget needs. We proudly use Varilux, Crizal and Transition products to optimize your vision! We offer free adjustments and repairs on your existing eyeglasses as well. Our friendly staff looks forward to assisting you!

I had an excellent experience with eyewear repair service. My glasses were damaged, and I wasn't…read moresure they could be fixed, but the staff handled the repair quickly and professionally. They took the time to explain what needed to be done and completed the work with great attention to detail. My glasses now fit perfectly and feel as good as new. The service was efficient, affordable, and far exceeded my expectations. I highly recommend them to anyone needing reliable and high-quality eyewear repair.

Wow! GREAT service!…read more My acetate frame sunglasses were loose to the extent that they fell to the tip of my nose when I looked down. I brought them over to Eyewear Repair, and the owner was happy to help. He took them to his desk and in less than 2 minutes later, had them fixed. He didn't even charge me for the repair! I am so glad I found this place. Will bring other glasses that need repair soon. Open M- F with lots of parking up front.

Dr. Popowski is the best! The staff is efficient, personable, and professional. Always willing to…read morehelp.

I spent a little over $1000 dollars here for a pair of regular glasses and a pair of sunglasses…read more The prescription is not right at all, and trying to get another appointment here is like pulling teeth.

The check in process was easy and quick. We were greeted upon arrival and checked in. Our wait time…read morewas about 10 mins. We were called to the back to get started. Everyone was friendly and courteous. The start of the exam was great. I really appreciate the eye machine to take the pictures because I did not want to be dilated... The exam after that really let me know my left eye had changed. Dr. Worthen was amazing. She was very detailed and nice. I love the fact that she was very through and nice. Sh explained everything in detail and let me know what was going no with my left eye and wha I needed to do. I do recommend them to family and friends and I will be back.

I went in for an eye exam on January 31, 2026. Progressive glasses were recommended. I selected the…read moreframes and ordered the glasses. The first time I picked them up, the optician didn't check or test anything. He just said "you'll figure it out." They did not work. The reading space was WAY too low. They offered to remake them. The second time I picked them up, I made sure to test them out at the clinic. Again, they did not work. The reading space was still WAY too low. Frustrated, I have requested a refund. I did sign a form stating that there is a 30% restocking fee, but I don't feel that should apply to glasses that never worked. I requested a full refund. I contacted the clinic numerous times, but I never got a call back from the appropriate people. I don't feel that I should have to pay any portion for glasses that I don't have and that never worked. In addition to all of that, they had recommended additional testing for my eyes which was done on February 12, 2026. I was under the impression that it would be covered by insurance as I was never presented with an estimate of costs. I found out after the fact when I received a bill in the mail that I had to pay $164 that was NEVER disclosed to me ahead of time. Find another optometrist - do NOT use this clinic.

Recently saw Dr. Mortensen. Very knowledgeable and patient physician. Takes time to explain the…read moreissues. His support staff is well-trained and also able to answer questions. I recommend this practice and Dr. M.

I went to get glasses and picked them out and was then told they could do gas perm exams. I went…read moreto the desk with a lady (she could vouch if not afraid) and stood there for a long time while 4 people talked to each other. Finally they told me to call one of the numbers on the 2 cards they gave me, as they could not make appointments for them but the people on the cards could. I called the numbers for a week, left messages, no call backs. I went back in to check on my glasses and was told they were gone last week and to try at the desk again. At the desk they told me they were gone that day. I left a few more messages and never got a call back. Finally after 3 weeks Raquel called me and left a message. I called her right back and her bouncer said she was busy and went to find her. She put me on hold for 20 minutes. When she came back I told her that was a long hold and she yelled at me saying, "It was only 5 minutes". At that put I lost patience and was rude back. I tried, through the optical side, to get to Raquel and they sent a message to her. Today I get a call saying they no longer want to do business with me although we had done no business as of yet. This place has zero customer service and bouncers to boot.

Wow! I have been going to America best across the street but this was such a better experience!…read moreEveryone was kind and efficient. I waited under a minute total. I understand why it was hard to get an appointment because they are great.

if you wear RPG lenses don't go here. I asked specifically if the doctor fit hard contact lenses…read moreand I was told yes. 5 months several refits and my 2 year old lenses are more clear and fit better then my new lenses.

The people at Op-Tech, Kathy, Kathleen and Verle (sp) are simply the best. Not only do they…read moredeliver great eyewear (they have a nice selection of frames), they are VERY customer oriented. They found me a pair of frames that have received lots of compliments - a first for me. They made me feel like a member of the family and I've noticed over the years the same smiles, care and concern being given to all customers, old and new. Looking for customer service? You found it here.

The entire staff go way above all expectations that most others seem to have forgotten and that is…read morecustomer service! My 92 year old "Compadre" has been a satisfied customer for over 30 years and insists that no others should be even considered for any eye glass needs. I personally have witnessed and agree with that statement making me write this review in support of this well run business! Dave Ackeret

BEWARE!!!!! Worst…read morepolicies, worst customer service, lazy staff, horrible selection , anything but helpful, rude. Need I say more? Encourage you to go elsewhere!!

Scheduled an appointment and walked in. I was assaulted by an overwhelming perfume. I saw that they…read morewere busy, so I went to stand by the desk. Five minutes later, "We'll be with you in a few minutes." OK, fine. The smell was still overwhelming. Meanwhile, they're playing political music and there's no place to not hear it. After the woman's guests left, she still said nothing to me for another five minutes. Truly horrible service. I guess go there if you want to have the experience of walking into a French brothel. I don't know why otherwise.