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    Oopsie Poopsie

    5.0 (1 review)
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    Pet waste removal

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    2 years ago

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    Shannon G.

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    Ask the Community - Oopsie Poopsie

    Franklin Falls Animal Clinic

    Franklin Falls Animal Clinic

    (13 reviews)

    I love this vet. Even after moving an hour away, I would never change to another vet. Dr. Mullen is…read moreso kind, understanding of dogs animals with very specific needs, and so patient with new pet owners that are learning everything from scratch. You can tell that she absolutely always has my dog's best interest in mind. If she was an exotics vet, I would bring my other pets here too. I brought my dog here for her first appointment about 2 or 3 months after adopting her from the rescue. Dr. Mullen informed me that pets should be brought for an appointment right after adoption, but did not say it in a shaming or condescending way. She just wanted to inform me so I had the right information. She also gave me tons of printed articles to read, but took the time to select only the ones that were relevant to my specific situation. For example, she gave me an article about dogs peeing on beds specifically (as this was a recurring issue for us) rather than just a general one on potty training. I have read all of the bad reviews that have been posted here about this clinic, and these people are all very confused and misinformed. They complain about not wanting to spend money on vaccines and medications that make their pets comfortable. Please do not listen to any of these people. Dr. Mullen is an incredible veterinarian.

    I would absolutely not recommend taking your pet to this veterinarian (Dr. Mullins). Our dog loves…read moreeveryone but does not like her. She does not have a good disposition with animals and constantly talks about our dog's vulva frequently, which is unnecessary. Additionally, we believe this vet is a money grab and does not look out for the best interest of the pet and owner. Every time you go to the vet is no less than $300-$500.

    All Creatures Great and Groomed - The following day

    All Creatures Great and Groomed

    (19 reviews)

    Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

    The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(

    Oopsie Poopsie - petwasteremoval - Updated May 2026

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