On January 5, 2026, 9:48pm, I placed a cake request on B's Sweet Treats & More LLC website. I…read morerequested it to be done January 9th. I get no phone calls, no emails, and no text messages all throughout that week. I called Friday morning, January 9, around 10:50 AM. I ask about the cake I requested on their website Tuesday, she asks if I've gotten any messages, I reply no for that is the reason as to why I am calling. The gal that answered the phone tells me that they don't take online orders, you have to call or come in person. I make the same cake order through her. I mention to her that I apologize for the inconvenience, but can you please get this cake done either today (January 9), or Saturday, January 10. She mentions that they have a lot of cake orders but she will call me later today if they can get it done on Friday if I do not get a call back then it will be ready Saturday afternoon, which is their usual times for cake pick ups. I waited all day Saturday, I didn't get a call. I tried calling them at 5pm, but all I got was that there was no voicemail box set up. B's Sweet Treats is closed Sunday and Monday, I needed the cake for a birthday that was on Monday, January 12th. Note that with the online order from their website, you have a $20 deposit and it says no refunds. Tuesday, January 13, around 10:30 am I go into B's Sweet Treats to ask if they take orders on their website. The gentleman that greeted me said that that they do take online orders, I told him about the phone call on Friday with a different employee, he replied with that she was new and unaware that they receive online orders. He mentioned that they had cake orders but not so much that they wouldn't take in any orders when I called Friday. I told him that I'm not worried about the $20, I just wanted a better understanding because I really would like something from them due to such good reviews. He replies with that the $20 is completely refundable. We continued talking and I explained the situation of what happened earlier that week, he apologized then offered to instead of the $20 refund, he'd give me a six pack/count of cupcakes for FREE . He later says to message him on their Facebook page and that they will be ready around 3pm. I offered my phone number, he said no just message me on the Facebook page. During that interaction, he didn't ask my name or any personal information to identify the person messaging them, I tried my best hoping that he would recognize the situation and understand that it was me. I message their Facebook page at 11:20 AM that same day (Tuesday, January 13), about 30 minutes after I went in and talked to him; "Hi, this is Ashley. I was just in there regarding my mom's birthday cake, I really appreciate you understanding and helping!" I get no reply. I later send a message at 4PM (that same day, an hour later than when he said the cupcakes would be ready by), asking "Are the cupcakes ready for pick up?" The next day, (Today, January 14) I get a response at 9:42 AM, "Hi, please refresh my memory on what cupcakes? I'm sorry I don't see a slip". I go into the B's Sweet Treats at 11:34 AM for my $20 refund. I walk in, the gentleman greets me, the same one that I talked to yesterday (Tuesday, January 13), "Are you here for your cupcakes?" I reply with no because I did not get a response until this morning. I would like my $20 back. Then goes, "oh that was you." He was very polite and very cooperative. I really appreciate the refund even though it says on the website that they do not refund the $20 deposit. I am thoroughly frustrated of this interaction with this business. I appreciate their cooperation and their understanding but the fact that they did not follow through with their request and what they have told me is the most disappointing factor to me, especially as a business owner myself and having worked in customer service as well. Especially with me essentially making two cake orders, I don't get any calls back or updates about them. I'm really disappointed because I see such great reviews about their cupcakes, cakes, etc, and their service. Maybe I could have been more proactive about calling and making sure they had/could do my order, but as a business, I shouldn't have to, the communication just wasn't great for my experience. I hope others have a better experience or that they improve on their communication.

Absolutely amazing. Owners and staff are very friendly. Will definitely be back to try more…read moreflavors, I loved the variety.

Excellent cake! So good, and exactly what I wanted! Can't go wrong with Sweet Affair cakes - will…read moredefinitely order from her again! Thank you Cindy!!

I contacted Cindy for my sons 3rd birthday. She was great to work with did an amazing job. I…read morecontacted her on a Saturday and she was able to accommodate my request for the next Friday. I would definitely recommend this company, price was great too!

The food was awesome the employee smiles. It a great place to support they do a lot for the food…read morebanks

This place is remarkable. It has organic spices, the best bread and pastries, wonderful soups…read more There's a line, be prepared - even at opening every day they're open! (For good reason). Plum pastry.

We enjoyed a donut at the woodshop in Sutherlin. Proprietor shared she bought them from Henry's…read more In honor of the Blackberry Festival, Henry's offered a variety of blackberry donuts. We selected one blackberry jam donut. It was amazing! Melt in your mouth good. Excellent quality all around.

Quick and easy access. Tastey snacks, too! The drive to Loon Lake Summer Camp is connected to…read moreCamp Wythecomb National Guard Oregon and I am proud to be a part of the many councils who have learned from the rugged but peaceful outdoors!

TLDR: Visit this cute bakery ASAP…read more.. I met up with an old friend at this charming Alice in Wonderland themed bakery while in town visiting family. What a lucky find! The owner/baker(?) was so SO friendly and welcoming and it made the whole experience so personalized. We enjoyed our coffee, a cinnamon roll and orange glazed cinnamon in the adorable room in the back of the "house" and honestly could've stayed all day! Everything was delicious but I LOVED the orange roll! Took some cupcakes- a lemon/raspberry and raspberry vanilla, another orange roll and a blueberry oatmeal sandwich cookie with maple buttercream frosting home for my dad's birthday. Again, all were decadent and delicious but I wish I still lived in town because I would be getting that raspberry/lemon cupcake WAY more often than necessary. My body thanks me but my taste buds are BUMMED! I can't wait to come back to town because I'll be going straight back to this fun spot!

This place is the cutest! I love the whole vibe. The instant you step in the door you are…read moretransported to a magical world. Every staff member I have met there has been really friendly and helpful, the service is great! ANd, the treats are amazing! I have tried something new each time I went, everything is so delicious. This place is an absolute treasure and there is nothing else that compares to it in the geographic area that it is in. The parking lot is kinda small, so carpooling is recommended if you are going with a big group. And, their coffee drinks are really good too, and they have non-dairy options. It is nice to have BOTH delicious baked goods and tasty coffee, it seems like a lot of places have 1 or the other, so it is nice to have both!

Their cupcakes are always beautiful, creative, and delicious! Fun for a special treat.read more

ordered for my daughters 21st birthday a cupcake board…read more According to my daughter, the cupcakes were amazing The presentation was incredible. I wish she had an outlet in Los Angeles. I've never seen anything quite like it.

My daughter requested a Fuggler Birthday Cake for her 10th Birthday and man did she deliver!! Not…read moreonly was the cake itself amazing but she NAILED the Fuggler cake as well!! Very highly recommend!!

First let me say I love her cupcakes. But you cannot depend on her business hours or her product…read moreavailability. Maybe she's open, maybe she's not. You can't call and ask because she doesn't ever answer the phone. EVER. She says you can text but you may not hear from her for hours if at all. I was the first person in the shop as soon as it opened to order cupcakes and she's out of her most popular ones. Seriously? I wish I hadn't left so angry but I will never go back. What an irresponsible way to run your business.

What a beautiful cake. My daughter absolutely just love the flavor and detail! Amazing dedication…read moreto detail.

Tracy made the most beautiful and delicious wedding cake, plus some really good gluten free…read morecupcakes for some folks who needed it. It was a huge hit (I think my brother-in-law ate about half of it!) She was so easy to work with, responded quickly, delivered on time to Grants Pass, and her price was very fair. It looked even better than the reference photos I gave her. Thank you for giving me my dream wedding cake!

Delicious breakfast with amazing, quick service! Loved the marionberry jam!! A great spot to stop…read morewhen you're passing through

Super friendly staff, great coffee and food!! The Sunrise Egg Muffin and vanilla latte were perfect!read more