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Richlands, NC

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Onslow Feed & Grain

5.0 (1 review)
Closed • 8:00 am - 5:30 pm

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12 years ago

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The Puppy Place - Cavapoo

The Puppy Place

(24 reviews)

For context, we got our dog from the Puppy Place in Wilmington. We got a Goldendoodle and…read moreabsolutely love him, and overall we had a great experience there. We've even gone back to visit, and the Wilmington location has always been very welcoming. People who came back to visit, brought their previous puppies and even told us, we are coming back to get a second dog because we had a good experience. Recently, I stopped by the Jacksonville location to look at another Goldendoodle. I asked a few questions about the puppy, including the weight of the parents, whether the dog was F1 or F1B, and where the puppy was bred. One of the girls helping us was friendly and answered the questions. After finding out the puppy would likely be smaller than what we were hoping for, I told her that it probably wasn't the right fit for us. Because of that, I asked if we could look at a Labrador instead. At that point, another employee responded rather abruptly and said, "You have to be serious, if you're just here to play, you can only look at one." The comment felt unnecessary and a bit rude. I had asked detailed questions about the first dog because I was genuinely interested, but once I realized the expected adult weight didn't meet what we were looking for, I simply wanted to look at another option. I think it would have been much more appropriate for her to ask whether we were seriously looking to adopt a dog rather than immediately insinuating that we were just there to play with the puppies. The way it was said felt more like a jab than a policy explanation. It was disappointing because we had such a positive experience with the Wilmington location, I've also been to the Jacksonville location before, and they were very friendly and I expected a similar level of professionalism and friendliness. On top of visiting, we've gotten a dog already there and that shows that we are not only visitors, but we could've been second time customers.

These are puppy mill pups and NOT purebred at all. If you know anything about specific dog breeds…read moreyou can tell immediately, the coat colors, the faces, etc. They are sick, sneezing, coughing, throwing up. Charging you thousands for a dog that you can buy the sibling of for a few hundred. They don't have paperwork for the parents, nor do they do any genetic or health testing. If you really care about dogs do NOT give this place your money.

Fish Cave - Tank set up

Fish Cave

(22 reviews)

The Fish Cave was recommended to me by a Jacksonville local. I'm setting up a tank after it moved…read morewith me from out of state. They have a great selection of tanks and equipment. I bought a bunch of stuff for a new look to my tank. The female staffer was very friendly and quickly checked with the owner if she couldn't locate it herself (special cleaning pads, single air valves, etc). I just bought equipment on this visit. After the tank has been running a week I'll start looking for fish. The fish in the store look to be in happy condition and I'll post again after I get some. I'm looking for just fancy butterfly moor goldfish. While they didn't have any (neither does anyone else in Jacksonville) the owner said he can check on availability, just give him a call.

Where do I even begin. I have been in this store NUMEROUS times as I have 2 tanks (20gal and 55gal)…read moreand was in the market for another tank but this time I decided to step into the saltwater world. So while on one of my many "research trips" to the Fish Cave, I met Erika (hope I spelt that right) and she was amazing. She took her time with me, walked around the store to explain things to me and really seemed to be engaged with making sure I got what I wanted. Fast forward to a couple weeks later I came back in and told her I found my perfect tank and I was ready to set it up. He response was "awesome let's do this"! Not sure who was more excited about this tank me or her! She helped me pick the right canister filter, sand and more importantly the rocks. She knew I was a hands on type of person so she told me to "pop a squat" and she brought out a box of rocks for me to situate on the floor so I can plan out my tank. This was by far one of the best shopping experiences I have ever had anywhere. Her ability to ensure I got what I needed, while also letting me be hands on and help me plan my tank was phenomenal! There were two other young ladies (one was pretty young, one had recently had a baby!!!! Congratulations!) at the registration who help me check out. Whether, it's a "research" trip, a quick serotonin lunch trip, or to buy freshwater fish for my two freshwater tanks every single time I stop in I receive top notch customer service! Thank you again Erika for dealing with my "crazy"!

Onslow Feed & Grain - petstore - Updated October 2026

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