Kevin is a dependable and honest person. He was doing work for me and towards the end of the job…read moregot in a horrible car accident. He reached out to me as soon as he was out of the hospital to let me know he would get out to finish as soon as he was physically able to. His pricing is also more than fair and he works on all types of equipment.

Kevin diagnosed a faulty blower motor and damaged shroud assembly for me back in September (2024)…read more He brought in a spare (used) motor and got me back up and running. He then "ordered" a new motor and shroud and charged me ($900+) as agreed. It is December 8th 2024 as I write this and I still do not have the new blower motor and shroud. I still have the used components installed on my air-handler. I have contacted him numerous times, he has responded with various excuses and even admitted to "having forgotten about us.", and recently has said he was in a car accident and would see about getting someone out to install. (That was over a month ago). I think I have been more than patient with this guy, I try to give small business owners the benefit of the doubt and prefer to use them if possible. Lesson learned though. Advice to new customers... go ahead and pay the bigger company. You will save money and time. We will have to go the legal route to get our product or refund...sad, but the world is full of dishonest folks trying to get your $. I don't think running a business is Kevin's primary concern.

I recently moved to NC and wanted to install a garage door opener. I called on David Wellspeak…read moreElectric to have an outlet installed, and they did so at a very competitive price.The team from David Wellspeak Electric was timely, professional, efficient and neat. I will definitely call on them again in the future, and I highly recommend this company.

I called a few companies before I found PLB Electrical. Most didn't answer their phones or even…read morecall me back. One company made me wait 2 days just to get me a quote and they were going to charge $175 for just coming out. Another was going to make me wait a week for an appointment. PLB has come out and done work for me twice so far this year. They answer their phone. Doesn't seem like a lot but it's huge for this town. They always have availability within a day or two. They can give a quote immediately with both the low and high cost. They are priced fairly. The guys also conduct themselves in a respectful and professional manner. I could go on and on.. Hire these guys. You won't be sorry.

PLB Electric always does quality work at a fair price. The owner Pete, is such a nice person who…read moreis always willing to go the extra mile to finish a task and not afraid to get his hands dirty. Will highly recommend him whenever I hear of someone who needs electrical work!

Switched out light fixtures super fast and easy! Totally affordable and professional. Will be using…read morefor all of my home needs!

Mark is excellent. And I mean that in the sense that he excels at what he does. I have a duplex…read morethat needed paint, drywall fixes, refinishing of cabinets etc, etc. Everything was done to my specifications. I couldn't ask for more. He also worked on my home. He replaced vanities, regroutted tile and more. He is on time and works clean. His prices are always reasonable. I can't praise him enough.

I would avoid this company at all costs. I had to replace all of my units in less than three years…read more They have only one service tech. Every single service call has created additional issues. Have had the same 3rd floor system fail for three straight summers. They have cost me thousands in rental refunds. I used them when I built my house new in 2018 and it's been nothing but constant problems. They are very nice and often apologitic and I have blindly stuck with them. It was a huge mistake. There are other better options.

I'm a hard grader. I only give out 5 stares if I feel like an employee went above and beyond…read more What a relief! We had a problem with our Trane HVAC system. Ricky from Swansboro Heating & Air came and started figuring things out. On his first visit, he found a tiny leak in one of the freon copper lines. He patched it up, refilled it with freon, and thought the system was fixed. But he didn't think it was completely done. Before he left, he asked to be called when the HVAC started blowing heat again. Two weeks went by, and the HVAC system switched to heat on its own and started blowing heat. I called Ricky and left a voicemail. He called back within two minutes and asked me to check a few things on the system. I wasn't expecting what was coming next. He said, I'm on a service call. I'll be there once I finish up here. Yep, true to his word! He was troubleshooting the system within an hour. Talk about customer service! You don't get service like this at any of the corporations. Now Ricky was able to narrow it down to one part. An expensive part. Ricky looked up my serial number, and the part was covered by the factory warranty. Today, July 8, 2026, the part was installed. Tip my hat to Swansboro Heating and Air, serviceman: Ricky. We can't forget Trane HVAC systems for the great warranty and products they produce.

On time, fixed AC, and was at my house no longer than 20 minutes. The bill was $275., but at least…read morewe had air!! The tech explained everything to me, which I appreciated!

Mr. Satterfield and his sons are THE BEST!! They installed a new HVAC for me today. They are…read moredependable, hardworking, courteous, and so nice! Their prices were the most reasonable among the several companies I researched. If you have HVAC issues or need a new one, you can't do better than Airflow Masters!! They bring a wealth of knowledge and experience with them! Win-win!!

Our AC unit had an inch of ice on the tubing and wasn't cooling our house on the first hot week of…read morespring. I called for the first time last week and they said it may just be needing a new air filter so to try that and call back if it happens again. (How nice to try to diagnose our problem for free instead of charging us for a house visit if we didn't need it.) It happened again so I called back and they got us in for the next morning. Our repair technician (I believe his name is Wilson) was nice and professional, diagnosed our problem and spoke with me and talked to my husband on the phone. He explained to me what the problem was and showed me pictures that he took to show me what was wrong. He re insulated our lines, cleared our drains, and fixed some problems with the attic unit- even though our problem was low refrigerant! He really fixed up our ac unit that was left not in great shape by the previous owner. The price for labor was very fair and he gave us a good deal. We will use them every time.

I can't say enough good things about this business. They are reliable, communicate very well,…read moreresponsive, and do a very good job. They are very organized and actively look for ways to save me money while also fixing the problem. They have serviced multiple rental homes for me as well as my business and I'm so pleased to have connected with them. I don't think you can go wrong with these guys.

Excellent service, dependable and always reasonably priced. Jimmy has handled all of the plumbing…read moreissues at out 75-year-old home in downtown Swansboro for more than five years - from faulty water heaters to backed up toilets and emergency clogs. You can count on Jimmy to be on time and on budget. Highly recommend!

Jimmy knows what he's doing. I have been a general contractor for years and he made a job I was…read morestruggling with, look easy. You get what you pay for, and Jimmy saved me a lot of money. Well worth the cost of his services. Thanks Jimmy!