Cal, the technician, was knowledgeable, professional and efficient in addressing our refrigerator…read moreissue. He also took the time to advise us how we could prevent a similar problem in the future. They were able to schedule us the same day we called. It was the best customer service experience that we've had in years.

It's a work in progress. I wasn't happy but we're working on it. I'll revise when the issues are…read moretotally resolved.

TIMS heating and air company has always been the company I trust.I bought my unit from them 10…read moreyears ago. I have only used them 3 times in that course of years. I rely on their honesty and most important expertise Tyler educated me at my request the problem and solutions .As a senior citizen the prices work for me. The ladies and gents have that refreshing Southern charm and values. .thank u Tyler and the kind ladies that spoke with me and got action going. Laurie Pittman

They were very professional & friendly! I had new gas lines run and a tankless water heater…read moreinstalled, they handled everything turnkey which was important to me since we were going to be out of town for most of it. I highly recommend them!

Prompt and fairly priced! Cleaned up well too. Making the appointment was easy and the staff was…read morefriendly.

AWESOME SERVICE! This company goes above and beyond and truly cares about their customers and cares…read moreabout the quality of work they do! I'll admit that I'm a fussy customer, and they have responded to my questions and concerns and answered my calls and texts, even late in the evening. I made a mistake and thought my grills needed replacing so told the guy not to bother cleaning them and realized they did NOT need replacing. They ended up coming back out to put them back in for me (I cleaned them myself because I felt bad that they had to return again.) They sent photos of the inside of my system to show me how clean it looks - like new! It is comforting to know the system in my home is healthy and will bring in fresh clean air. I plan on having regular service with this company. They have a permanent customer!

I called Archer's Appliance because I had a dryer that was shutting off due to overheating. The…read moredryer was also causing a lot of vibrations even with a light load of laundry. I did some troubleshooting on my own and the overheating was likely caused by a clogged dryer vent. I cleared the vent but I was still worried about the safety of the appliance so I wanted to have a professional do some troubleshooting. I scheduled an appointment for a Monday and due to some circumstances I had to call on Friday evening after normal hours to reschedule. Melody with Archer's Appliance called back on Saturday and was very polite and helped me reschedule. When the technicians came out for the repair, they discovered they couldn't access the dyer because of a cabinet that had been built around it. The cabinet provided no clearance to actually pull out the dryer due to how it was bolted to the washing machine below it. I felt bad about wasting their time, but they recommended that I hire a carpenter to rebuild the cabinet and then they would come back. I found a carpenter to do the job, and Jeffrey (technician) came back promptly and was able to properly diagnose the dryer and make sure it was working properly. He also tightened the frame so that it didn't vibrate as much. Despite having to come back for a second visit, they didn't charge me extra and I really appreciate that. The company was very reliable and communication was excellent. I felt bad about rescheduling on short notice and requiring them to come back a second time after the carpentry work was completed, but they were very understanding. They are definitely on my preferred list of vendors!

Up date on previous complaint about the washer not working when I got it home from archers…read moreappliances, at first they wanted me to deliver it back. But the owner sent a repair man and fixed right away. Still confident is lost. But better than nothing. Fingers

I had a problem with the electric igniter in my fireplace. Two other well-known gas/fireplace…read morerepair companies came & charged me for diagnosis to say they couldn't fix it, and walked away. I called Seagate who promised they would stick with me until they fixed it, and they did. I had an appointment within a week of my call, where Buddy identified the problem, ordered the part and installed it a few days later. We're now sitting in front of our warm fireplace! I highly recommend them, and they are the nicest people.

I never write reviews, but have been so happy with Cape Fear Generators for the past 6 years (and…read morerecently) that I figured I should. They don't price gouge, they are communicative, and whenever my generator needs service they are out there to fix it and done before I even knew there was an issue. A great company to work with.

Cape Fear Generator installed our Kohler generator for us. Did a great job, no nonsense sales…read moreapproach and professional installation. I appreciated their communication throughout the process.

Unbelievably professional from Ms. Tina in the head office to Thomas and Dominic the Service…read moreTechnician s. Friendly, efficient and knowledgeable!! Excellent company and customer service!

We needed service on our hot water heater. Stephen was prompt, quickly diagnosed the problem and…read morehad the part available to fix it. Reasonably priced and great service.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

I used Farriss Carpet and Cleaning Service to clean out my HVAC ducts. Highly recommend them!…read more They were prompt and thorough, and they were able to help me put on some new registers and vent covers that I had purchased.