I have done my due diligence vetting Auto Repair Garages and after years of costly disappointments,…read moreI have finally found my go to Garage. I have been a client of Roy Rump & Sons for about 4 years now and each time I've needed them, I was made to feel welcome by both the front-desk folks and the mechanical technicians. They explain all repairs clearly and with patience. They always provide as accurate an estimate as possible and, if they diagnose an issue and discover it was a simpler fix than they thought at the time, they gladly tell me that it will not cost as much to fix and that kind of honesty is why I will never go anywhere else. They always send me reports with digital photos and videos of the work along with their recommendations to keep my SUV in good working condition. There in only one little drawback... because they are so popular for all the things I mentioned, they are very busy a lot of the time and it can affect how soon they can book an appointment with you but, it is always worth the wait. I can't say enough great things about this Garage. Don't waste your time or your money elsewhere. Cynthia F.

Genuine people who take the time to talk and explain things. My experience was fabulous…read more I was way overdue for an oil change, booked one here. I also asked if they have an inspection service, which they do, so had them perform that. I recieved a very clear prioritized inspection report on my 6 year old car, which I can execute on. Car repairs are not cheap, in general. I think I was charged fairly and got great service. I'm also gonna note here, this business was recommended on my neighbourhood FB page. I notice 2 horrible reviews her on yelp. On google they have a near perfect score. In my opinion, the two reviews don't hold water. One is by someone listed as being in California, with only one review. The other is local, also one review. I'm guessing they are fake accounts. Do with that what you will.

Consistently awesome, I have been able to stretch the lives of my cars cost effectively due to…read moretheir support.

Came for some A/C work as they have the professional equipment to extract and fill refrigerant. My…read morefans and compressor seemed to be working fine so there must have been a tiny leak and over the years the refrigerant got out and the system stopped cooling. FYI, never try to top-up A/C with those cheap cans of R12 you find in Canadian Tire unless you already have pure R12 in your system! You will regret it and if you contaminate your A/C system, even mechanics will refuse to service you as they will not extract contaminated R-134a (hazardous waste). Just save yourself the headache and go to a professional for A/C work but do your homework! I asked to get a simple recharge and injection of dye so if it leaked again, the leak can be found and patched next time. They evacuated everything, removing any moisture as well (due to vacuum) and added fresh refrigerant (my A/C does not smell as damp when switching now too). Overall great service and reasonable prices with knowledgeable and friendly staff, saw them helping other satisfied customers as well. Will recommend.

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best

I can't say enough good things about the service I received from Rami at Kal Tire. He took his time…read moreto explain the issue and went above & beyond to help me resolve it. If you're like me and know nothing about cars/tires you'll appreciate his expert advice & service. Thank you so much!!

All round professionals. Located and fixed an annoying leak issue on a tire. No charge. Why…read morewould you go anywhere else for a tire issue?

My family and I have been with AAA for over 15 years and we will truly miss you. We always knew we…read morecould count on you for honest, quality vehicle maintenance. Ottawa has lost one of the great ones! Thank you Donny, Kevin, Cecil & staff for the many great years! - The Simpson Family

Ok so my Dodge Journey needed some work done on it-no surprize there-I digress-it had a cracked…read moreaxle seal and I brought it to KavTech. KavTech took my vehicle the next morning and from start to finish I was nothing but impressed and happy. They gave first rate service, didn't treat me like a typical garage and try to upsell services I didn't need. They were courteous and pleasant. I will be back for every service I can and I will tell all of my friends to do the same. Thanks KavTech.

The service from Romy (sp?) and his team at Kal Tire Kanata (Edgewater) is second to none! For the…read morepast 12+ months, the service has been excellent, going the extra mile to make sure I do not have to worry about my car. As a single lady of a certain age, you cannot imagine the reassurance that I feel knowing I can count on them, even in a pinch. I highly recommend them to anyone!

We went to get our new tires installed, we bought them here. And they were good priced and the…read morevalue for them was great. They are great. Can't wait to see how they handle in snow. And I also went with them because of other reviews on Kal Tire. The service was awesome. And great coffee, Starbucks machine !