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    OneMain Financial

    1.0 (2 reviews)
    Open 8:30 am - 5:30 pm

    Services - OneMain Financial

    Auto loan

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    8 months ago

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    2 years ago

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    United Finance Company

    United Finance Company

    (22 reviews)

    Today, I walked in to the Tacoma United Finance Office. I explained my situation, what I got, was…read moreunderstanding and a sincere willingness to find a solution. That is exactly what Dawn did. She Virtually took me by the hand, guided me through the process and within a few short minutes a dire situation for me was turned in to a positive one. She was my light in the dark. some might say "she was just doing her job " No! she went way beyond, and for that I am so grateful.. when someone takes the time (think it through) to really help another person in need. The impact it has on that person can mean so much more. I am so glad I called the Tacoma office and Dawn said come on in, let's see what we can do. and they did... My deepest appreciation The entire office, Shows a level of customer service, that if I were the owner of this organization would make me very proud. Steve..

    I am not a customer of this company, but I had a concerning experience with a repossession agent…read morethey sent to my property. The agent came to my home looking for a vehicle that was not located there. I clearly informed him that this is private property, that I am not the borrower, and that the vehicle was not present. Despite that, he spoke over me, became increasingly aggressive, and stated he would return daily. He also refused to identify himself, his company, or who he represented when asked, which raised serious concerns. There was no reason to continue the interaction once it was made clear the borrower and vehicle were not at this address. The situation felt unnecessarily confrontational and could have been handled in a more professional and respectful manner. If this reflects how repossession activity is handled, it raises concerns about the company's professionalism and training of its agents. I strongly encourage this company to ensure their agents: Clearly identify themselves Respect private property boundaries De-escalate situations rather than escalate them This experience was stressful and avoidable.

    Sound Credit Union

    Sound Credit Union

    (16 reviews)

    I'm not sure how this establishment is legally able to run. There have been 3 or 4 huge, "Our bad"…read moresituations with them in just the last week. We have an auto loan with them, and opened a checking account there thinking it would make things easier. They failed to execute auto pay after numerous requests, then proceeded to turn off my husband's debit/atm card because we were "late on our loan". We were only late because of their negligence. Another day they wiped the cash out of our checking account to go toward our loan when it wasn't due and they didn't have permission. This resulted in our card declining and numerous fees FROM SOUND CREDIT UNION. It took hours to get them to reverse it all. Customer service via phone is just some crabby older woman who is condescending and unhelpful. You'll get transferred multiple times, to people who have never heard of you and can't help you. I have never- EVER- seen a company so fee-happy in my life. If you even THINK about letting your account get low, they'll do everything they can to make sure they can get it below zero. We banked here for 3 months. We are moving to another institution and transferring our car loan. I've reported them to FDIC, BBB, and anyone else who will listen. STAY FAR AWAY. They are extremely predatory.

    Wanted to charge me for cashier check because they're just a shared branch.i moved here from…read moreColorado and need a check guarantee d by the credit union. Forget it.

    OneMain Financial - installmentloans - Updated May 2026

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