We decided to open checking accounts at OneAZ based on the yelp and google reviews of the this…read morespecific location: OneAZ branch on Orange Grove/Oracle. Joshua was really helpful in setting up multiple accounts. It takes time to fill out all the paperwork and input all the required information. Joshua made the process easy and the time go by qucikly becuase of his good natured personality and ability to make light conversation. We look forward to banking here for a long time to come.

This is the absolute worst bank I've ever dealt with don't waste your time trying this Bank …read more They're transactions take forever and they charge $29 fees for everything .

I brought my car to this dealership for service because my experience with another dealership…read morehadn't been the best. They got me in and out quickly, which I really appreciated. I asked them to check my brakes because I was concerned about a noise, but I was told it was just brake dust. They also explained that diagnosing the issue would take several weeks to schedule since they didn't have time to look into it more thoroughly that day. One thing that stood out was seeing an employee eating at the service counter while there was a line of customers waiting. I don't think that's the best look for customer service. Overall, the service was fast, and the prices were fair.

Had taken my 2019 GMC Sierra here several times in 2020 for some warranty work. I can say the…read moremechanic was knowledgeable and we had an informative conversation, despite the service advisors alway trying to block you from shop. I am not a soccer mom and hate being treated like one. This was exactly why I stopped going there even before warranty was expired. Why rate this place now? Simple, I have been a toolmaker for over forty-years, hence the aforementioned soccer mom comment. At the last unfortunate, supposed repair there for my 2019 I mentioned a 4WD message on dash. I was told by the smart-ass advisor it was b ecause i didn't use it much. Utter non-sense. Turns out there was a TSB put out in 2020 to re-flash this module TCCM, which would have been covered under warranty. This is either fraud or incompetence. Either way, unacceptable. Then there's my 2014 GMC Sierra, took it in for an AC check, they charged me over three-hundred and fifty to charge system. Did nothing, as this is a closed loop system and they would know if it was leaking freon. Turns out, I diagnosed and repaired the issue myself. It was a stuck temp control module. Be very wary of anything these con-artists pedal because obnoxious incompetence or grifting to make money is wrong. GMC and all truck manufacturers come with enough bad engineering by choice without it being compounded by shady dealerships.

I bought a 2007 Honda Ridgeline last week from Galaxy Motors. The owner, Mike, took the time to…read moreshow me all the truck's features even after I had purchased it. He also talked to me about the importance of adding it on my insurance despite it being a cash purchase. Mike provided the extra service of dropping the car at my home as the dealership is 1/2 hr away and 'taking an Uber would cost you a lot'. The truck arrived with a fresh wash and gas. Mike was pleasant to work with. I will check out Galaxy Motors again if I am in need of a used vehicle in the future.

I've had nothing but wonderful interactions at the oneAz CU locates at 777 S. Alvernon way. This…read moreBranch by far is the best in all of ARIZONA. Ivann Acosta has been such a terrific teller to work with, making transactions simple and pleasant. Thank you guys for taking such great care of your members!!!!

I tried to edit my review that was left a few days ago but am unable to--so a new review it is…read more After my negative review, the manager, Travis, reached out via phone and email to get further information/details on what happened. I explained my side of the story and he listened 100%. Not only was I shocked that the manager had reached out in regards to a review to try and fix the concern, ​but he understood where I was coming from on a customer/client perspective. He verified that my account is set to do what I had envisioned going forward given overdrafts, and he explained the differences when a transaction would not qualify and an overdraft would have to be charged. Great communication, friendly and definitely a keeper for the OneAZ community given my interaction. Thank you, again!

I found your approach to an insignificant engine problem both misleading to my wife and VERY…read moreEXPENSIVE. My wife took her car in for a scheduled 'recall' notice she'd received. Her 'check engine' indicator icon was lit on the dash panel of her 2010 Prius of 173,000 miles. The service technician told her that the EGR (Exhaust Gas Recirculation) Valve was malfunctioning. She asked whether that was a problem and was scared into believing that the issue "might prevent the engine from operating optimally" and that her "gas mileage might suffer". Both statements were true, but definitely not critical nor dangerous to the vehicle's operational safety. She wasn't told that it was for the smog control system on the car. She was charged almost $850 to replace the EGR Valve! A search online locally shows that this type of repair on her car should be between $484 and $832. Naturally, Toyota is right up at the highest price point. EGR Valves can be serviced and cleaned to extend their life, but this was not offered as a less costly alternative, as Toyota "recommends replacement". Of course they do. More dollars given to the Service Department. 100 miles later, the 'check engine' indicator light reappeared. I took the car in to find out why and was told that a sensor that monitors the EGR Valve had (coincidentally) stopped working. This repair would cost another $645!! I told them they had gotten their last money from my wife and I and that I would be taking her Prius somewhere - - that is, anywhere else in the future. Toyota is a company that has the most expensive repair parts and charges exorbitant rates for their labor hours.

She Burned my wife with 35k sold her a car for 45k and the 2007 Acura had very high miles the car…read morewas only worth 3k at the end for her to take it. & while having it she will shut it off every minute pos with her GPS she had on it.

Quality service, helpful friendly staff, clean lobby. Service Requested delivered promptly. A…read morevaluable service.

Be aware of credit card offers. I am a member with a Credit Card and I received a offer in the…read moremiddle of November 2025 that if I had $2,000 in charges from November 1 to December 31 2025 I would receive a $100 credit. I registered for the offer (Why I had to mystified me) and moved my auto pays from another credit card to this one and accelerated some payment due in January to meet this target. No credit posted. Call in late January and was told it would take a couple of months to post. Called again in March 2026 and was told I did not register and I was FUBAR! So much for Member are our Mission! Back To USAA.

Royal Kia yet again delivers an impeccable service. Dave Loper was our service advisor & he never…read morefalls short of being professional, efficient & honest. We took our vehicle in for service as it was leaking they right away were able to find the issue & resolved it at the same appointment!! We highly recommend Royal Kia for your their superb professionalism & top notch services!!! Thank you again!!

We live in Benson. 45 miles from Royal Kia. Our 2016 Kia Soul had problems so we had it towed. Made…read morean appointment for the next day and everything was handled over the phone. Desiree was our service agent and was so very helpful. We had to leave the car over the weekend but they got it working in 2 days. We are very thankful for the outstanding service and communication. Of course it is a dealership and it was expensive but I want my wife's car in top notch condition. Thank you.

Samantha was fenomenal at fixing the mistake her employee Lorie made! Samantha went above and…read morebeyond to give us solution and to work with us! She was very kind and apologetic and she clearly realized that we were very reasonable and that we only wanted them to do the right thing! I've decided to update my review to 4 starts because of Samantha. I still think that there was no need to go this far if the staff was better trained! Anyways, I wish first American Credit Union only the best!

Worse bank I have ever had to deal with. I would not recommend banking with them. Everything from…read moremaking a car payment to getting a debit card is a hassle. Customer service absolutely sucks.

I hand deliver my Payments every month and have never had an issue, I would have given 5 stars if…read morethey allowed online payments. Customer service has always been nice to me.

This place is fantastic!! Every one of their customer service people that I have spoken with in the…read morelast two plus years are great and have been very helpful. Angela is the person I normally deal with, I am not sure what her job title is, but I can tell you she is a fantastic Customer Service Rep. always calm and helpful in the stressful situations that everyone will go thru from time to time. Angela is a true people person that has a passion for helping others, it is obvious that Angela really does love her job.

Thank u Irish..Joni...4 ur great work in handling my trk loan…read more. Very professional..kind ways is missing in today's world..thank you again..Rudy Daniels..Best credit union in Tucson..

This place is unbelievable: they treat people like gold when you first open an account, but give…read morethem a couple three years and the shine wears off; once a month I have to call because they randomly disable cards, even though it's a joint account, two account holders can use their worthless app, every time they update their website, I have to call, their drive thru is continually broken and won't accept cash deposits forcing you to go inside - calling their customer service always results in a hangup...why are they still in business or does this CU dump their problem employees in Oro Valley? There is a limit to how much tolerance should be given. Good by Pima Credit Union