Buildings are old and you can hear all the boards creaking if you live in the downstairs units from…read moreupstairs neighbors. Staff is rude and good luck if you fall under hard financial circumstances because they are not willing to work with you. They are quick to evict you and make it difficult for you throughout the whole process even though you are willing to pay for late rent. Legal fees are ridiculous which makes it harder for you to get back on your feet. As a tenant of 6 yrs it is disappointing how they can disregard your commitment to them and take legal action against you this quick. In my opinion I would look elsewhere just to avoid the headaches.

They deleted all the negative reviews. There isn't a recent review because they're hiding them…read more This was the worst complex I ever lived in. The staff tried to steal parts of my security deposit. They will charge you $10-$50 extra for cleaning fees on what they say you're charged in hopes you don't look at the receipt from the vendor they used. I caught them doing this 4 times and they never explained why they did that or apologized. The staff is beyond rude, lazy, and will ignore any request you have. Our car almost got stolen from here. There's break ins weekly. Glass from car windows get shattered and they never come and clean it up. And the apartments have a bug problem. Avoid this place at all costs.

Rob and Albert the maintenance guys here replaced our broken washer in 30 min They were awesome…read moreand Rob even gave his opinion on our fridge too. Very helpful and a pro. I would def have him back to help with fix it items !!!!!!!!! Give Rob and Albert a big raise !!!!!

Miguel from maintenance needs a HUGE raise. he fixed 4 things for us in 30 minutes…read more he was an expert, he explained everything to me and was so efficient. i would recommend him 100 times out of 100 And he is so hard working as I am in my job. wonderful handyman, but more importantly. a wonderful human being Thank you MIGUEL. 10 stars !!!!!!!

I used to live in these apartments for about 5 years and I have to say I enjoyed my time there!…read moreLoved the quietness and I always felt safe in this community. Erika helped us out so much over the years and she was extremely reliable and professional. The maintenance crew was always on top of everything. Kept up with the landscaping. Any service tickets we had were completed quickly. One of my favorite things about this place was the availability of parking spaces which is very rare for an apartment complex nowadays. There are so many uncovered parking spots so it was never an issue to find a spot late at night or if you had guests over. The units are on the smaller side so make sure to book a tour to see if it's a good fit. Overall, I loved it here but we definitely outgrew the space after some time.

I'll go with the postive before I hit it with all the negatives. Clean grounds, great maintance…read moreteam, nice apartment itself, clean pools, mail room etc. Now - the office. Either they are lazy or they just don't care because they never answer the phones. Our neighbors were a hot mess, breaking countless rules and they never did anything about it. I can't even count how many times cops were called to that specific apartment. I had people parked in my assigned spot at least five times, and the office would just tell me to call the cops; they never offered any other help. It took me over a month to get my security deposit back and i'm still having issues with it because they cannot provide me with a proper explanation as to where all the money went. They gave me a lousey break down with nothing but excuses. I'm pretty sure our restroom had mold but they always had an explanation for everything - so if you get sick while living there, get a mold test done or have someone come to check it out.

Beautiful place to be! The backyard with the pool resort style gives you such a great vibe. The…read morestaff is amazing and Mikel is very good treating the residents as his own family. I had lunch there and very good food!

My husband was sent to Valencia Terrace after a brief hospitalization…read more He was to receive physical therapy there. I think he did receive some minimal PT. I main objection to this place is that they were not able to regulate the temperature inside the facility. I visited my husband on a very warm day and the inside of this facility was too hot.

I've had a great experience living in this apartment complex. The property is clean,…read morewell-maintained, and the staff has always been friendly and professional. I especially want to recognize Ben from the maintenance team. He is knowledgeable, responsive, and always takes the time to make sure repairs are done correctly. He arrives on time, explains the issue if needed, and genuinely cares about providing excellent service. It's clear he takes pride in his work, and residents really benefit from having someone like him on the team. Thank you, Ben, and the entire staff, for helping make this a great place to live!

Very pleased with Josh's service. He completed my maintenance request timely & was super friendly…read moreand helpful. Shoutout to you Josh, you're awesome!

been living here over a year now and we continue to love our home. we have friendly neighbors and…read morehave not had any issues whatsoever so ever.

For the most part, I really like living here, but I just wish that they would be more strict. Per…read morethe lease, there should never be excessive noise and because I live so close to the pool, people are always blasting their music so loudly that I can literally feel my unit vibrating. Issues will also only get resolved, depending on who you speak to at the office. It's also sometimes really difficult to get anyone to answer the phone. Jacuzzi is constantly broken, and they swear that the pool is heated, but it is freezing even in 95° weather. People are always smoking, even though it's supposed to be a non-smoking property. I've seen residents jumping the gate instead of using their pool... Just things like that, but I feel really cheapen the overall experience of living here. The property itself is beautiful and the amenities are great, especially the huge dog park and the complimentary drinks and snacks you can get from the office during business hours. Also, their gym is the nicest gym I've ever seen at any complex. They also do fun little things like free smores kits during the winter. The best part of living here for sure is the modern property and the people that live here!

Great Apartments, Great Amenities, Great Property!…read more Thank you Savannah for showing us around and being so patient and personable.

I recently moved into my new apartment and had such a great experience with the leasing team. I…read moreespecially want to recognize Rosa, the Community Manager, and Jordyn for being so helpful throughout the process. Moving can be stressful, but Rosa made everything feel smooth and organized from the start. She was professional, responsive, and really took the time to answer all of my questions. You can tell she truly cares about the residents and the community. Rosa and Jordin were also amazing to work with. They were friendly, patient, and very helpful during the move-in process. They made sure everything was clear and that I felt comfortable every step of the way. Both of them went above and beyond to make my move-in experience a positive one, and I'm really grateful for their help. It's such a great feeling to move into a place where the management team is so welcoming and supportive. Thank you, Rosa and Jordin!

This apartment complex is conveniently located down the street from La Sierra High School, the 91…read moreFreeway and major shopping stores including the Tyler Mall. The landscaping grounds look to be well maintained and free from litter or debris.

IF YOU ARE CONSIDERING MOVING INTO THIS PLACE THEN PLEASE READ THIS BEFORE YOU DO…read more I know that the price point may seem appealing but I promise you that it is not worth it. This place has become an absolute disaster and has been for at least more than a year. In that time they have had a lot of management turn around which has made this place an absolute nightmare to live in. For starters, many of the residents here are very inconsiderate. Parents who let their kids run wild and do whatever they want, lots of screaming at all hours. These kids leave trash and toys all over the property and management does absolutely nothing about it. There is a pond on the property and kids are often messing with the animals. On the topic of the pond, it is very unkept and if you live near it good luck with the mosquitos. For the last month the pool has been a green swamp and nothing is being done about it. Most of the units are outdated and lack central AC. You are stuck with a small loud unit that only cools the living area so you will NEED to buy units for the bedrooms. The laundry is incredibly expensive and the laundry room is always dirty, full of peoples clothes everywhere (including the machines since inconsiderate neighbors will let them sit there for hours after they are done), and machines that are always broken. If you are trying to do your laundry on the weekend, then good luck. For a household of two, we were spending over $130 a month on laundry alone. Parking is an absolute nightmare if you only have one carport. Extra parking per unit is $60 a spot for a cramped spot with more inconsiderate neighbors who don't park properly. There is very limited visitor parking spots and management is always threatening to tow. Residents with their own spots will park in visitor parking and have their own spots open, which will leave no parking for any of your visitors. There are only two handicap spots and residents with their OWN parking spots will take up those spots which leaves no accessible parking for anyone else who needs it. Management does absolutely nothing about the issue. They allow smoking in units so if you have a neighbor who smokes (like we did) then it will travel into your unit and even though you bring it up to management nothing will be done about it. There are also roaches and ants and you will be told that there is nothing that can be done about that either. There is zero accommodations or accountability on behalf of management and reaching out to corporate is an entire mission on its own. Do yourself a favor and pay the extra few hundred dollars to get yourself a better place to live with better amenities and has the reviews to back up that it is indeed a better place to live. Save yourself the misery and headache.

This is actually quite a cool place I had no idea existed. I came here because of the Ready Fit Go…read moremeal store, but this is a beautiful apartment complex centered right within a local hub of restaurants, shops, eateries, etc. I stopped in and checked out the apartment building and it is really nice. They have a pizza joint, juice place, and assorted restaurants and shops all within a large circular area. I thought this would be a great place to live, so figured I would write a short positive review :) Photos attached.

I'm getting close to the end of my first lease here (about two months left), and I wanted to leave…read morea more updated and honest review for Metro at Main. When we first toured with Deja, everything went really well. She explained everything clearly, and the application process was super easy since it's all online. The property has a lot of amenities my girlfriend and I actually use. Maintenance usually gets things done within the week, which has been solid. The apartment itself has nicer finishes compared to a lot of other places we saw. The maintenance team is always friendly, and housekeeping is always roaming the property keeping things clean. Definitely wanted to shout them out! To be real, there were some miscommunication issues earlier on that caused frustration, and my older reviews reflected that. But since Amber reached out to me directly, she' kindly explained everything I brought up and was been quick to help. The front desk staff Renee, Tatiana, and Makayla, have also always been kind and helpful anytime I stop by. I also appreciate the monthly community events our complex hosts! We had Cinco de Mayo drinks and tacos, a comedy night, paint and sips, and a thanksgiving meal to look forward to at the end of this month! Overall, for the price I feel like you get a secure community with good amenities, and they've been great about allowing my fur child to live here comfortably. Although, I think we can agree that the hot tub could be hotter! If things keep going the way they are now, I can see myself staying for another lease or longer.

I resided at Artisan for just over a year in building 5, and it was incredibly peaceful. The…read moreneighbors were friendly and never bothered each other. Throughout my stay, I only had to call maintenance twice for minor issues, and they promptly arrived to fix them. Regrettably, I had to move out due to personal reasons, but will be looking forward to coming back in the near future. Samatha is amazing, not sure if she is still working there full time but Max is also amazing!

People don't realize that a part of choosing an apartment is how the staff treats you. When you…read morecall and the person answering your questions is rude and unprofessional you're not going to want to live there and have to deal with them when you have an issue. Maybe management should retrain their staff.