My AAA service towed my car to Jumpers. The mechanic, Dave, did a superb job of fixing a minor…read moreissue with my car. The receptionist, Karen, was knowledgeable and friendly. I would highly recommend this auto repair company for any repairs that you need.

Jumpers went above and beyond to get me back on the road quickly for a fair price! Highly recommend!read more

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!

I went to have my 2013 Hyundai Sonata serviced, oil change and asked to have my engine that was…read moresounding a little rough looked at. I even paid to have a mechanic drive it to help diagnose the issue. Was told that they thought it might have been low engine oil, which they replaced. Fast forward 3 days and I am broken down on the side of the freeway because my engine failed. Was also shown a cabin air filter and told it needed replacing only to have the manager turn to someone else and tell them that was their filter. I checked and mine was never removed. I think they must just have a filter that they show everyone. Have been coming to this dealership for 12 years because that is where I bought my car, but service has gotten steadily worse and I will never go back. Like the Hyundais but will buy from someone else

great service; best ever, would never go to any other for any service to my car…read more always got me in for service requested, did more than i asked for & always told me what they were doing

Called in for emissions test for my car. They fit me in within like 3 days and I was in and out in…read morelike 20 minutes as promised on the phone.

Love the car, not the dealership. 2 hours plus waiting for an oil change when I made an appointment…read moreand told them I would be waiting. Promised the moon and stars but no follow through

Sleazy, shady, unethical, and disappointing. I don't leave reviews ever, but I think people should…read moreknow. On 6/2/25 I brought my car to the dealership for a brake job. When I scheduled the appointment a month before they quoted me $390 est, I do understand some thing can fluctuate just a little bit. When I came in, Kaylee, the service manager, was super nice at first, got me into a loaner so I could get to work for the day. However as the day went on I got a call, they were quoting me for a ton of work that equated to around $8K. Most of the work was unneeded, I had a friend (mechanic) look over my car as well, and it is not work needed. She said oh I could come back another day to get all the work done and I could come in installments as needed. I told her I had only budgeted for the brake job I was quoted for today. I looked at the quote she sent me and for only front brakes, it looked as though I was paying $1000.00. I texted and told Kaylee that that was not something I could do right at the moment, and she told me "oh that quoting system is never accurate lol, it won't be $1000.00." So at this point as I'm looking on the quoting she sent it looked as though I might be paying $625 to maybe $1000 for a brake job. I asked for an itemized list of what I'd be paying for, she said I'd get that when I came to collect my car. I asked for a proper quote and was told that "they had to order the parts, and once they came in she could fully price it." You know the cost of the parts, you had to order them. You can give me a correct quote. You're not even giving me a ballpark as to what I'm paying for. At this point I was frustrated and not sure what I was paying as there was no clarification, and it seemed as though my wallet was going to be rung out to dry. There are financing options available though, on an undisclosed amount. By this point, I texted and said I need an accurate number so I know what I'm paying otherwise I'm picking up my car and taking it elsewhere. This is where her texts got short with me and said "I cannot provide an exact number until all parts are here. The price is what I told you before tax and shop fees." Well you never told me a price, an accurate one. You gave me multiple different numbers. And about three minutes after she sent that text, she told me the parts had just arrived. Wow. Coincidental. I told her work was not authorized on my car and I was going to pick it up. As to which she said; "Okay." And then "Your vehicle is ready for pick up. Open until 6PM." Just very cold and not at all wanting to work to figure out some kind of solution. On the RO as I was checking out at the service shop to get my car it was also said "I declined work right as car was being pulled in." Which means you were going to do work without telling me what I'd be paying fully. As I had arrived to pick up as well, both Kaylee and the service manager ignored me, and nothing was said at all, in fact she hid behind her monitor as I walked by. I did get my car back and I've got the job being done for a FIXED amount which is still cheaper, from someone else. Overall a horrible experience and if you don't want to be scammed, worked around, and lied to, or possibly have a sleazy credit check pulled on financing for an undisclosed amount. Don't go here. Kaylee, Suntrup, and the service department here are just a part of the reason automotive has a bad name.

We have bought 6 Hyundais from Dick Dean over the years (We're a family of 8). The cars (1 Accent,…read more3 Elantras and now our third Sonata) have all been great. No major issues with any of them, several were traded in post 200,000 miles. Why Dick Dean? Andy Miller our salesman over the years. Straight shooter, no high pressure, HONEST and personable. A rare combination in the sales world. And a Navy veteran. Want a good experience buying a car, and a car that will last? Check out Andy Miller at Dick Dean Hyundai.

I highly recommend this dealership. My car had issues 375 miles from home and Dean Team got me back…read moreon the road quickly. They understood my situation and had the part I needed ubered in from another dealer to get me on the road the same day. Although I did not buy my car there, they treated me like a lifetime customer. The service team was great and did whatever it took to get me home. I am very appreciative of what they did for me. Great people to do business with. Thanks Dean Team Hyundai

I needed to get an inspection on my vehicle and got in right away without an appointment because I…read moreput it off till the very last moment. The service tech William Winberry was very professional, let me know I will be needing repairs in the coming future and offered me options. I will be returning for the repairs.

Chevy Bolt had charging issues. Under warranty. Outstanding service provided by Conan. He…read morecommunicated with us through the whole process. Arranged for a loaner car. 5 star rating. Thank you.

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Everything!!!! Our sales person, Andy is the best and it is not the first time we have dealt with…read morehim. I was very specific about what I wanted and he found it in Indiana and had it to us in two days. Also their service department is amazing

Only left a 1 star because it wouldn't let me leave NONE…read more... Bought a new Hyundai on the 10th, salesman in too much of a hurry putting in information (did not verify phone number or email with me sitting right there!!!) so now I cannot not get access to the Hyundai blue link and the customer service for the blue link hasn't gotten back to me either (6 days and counting). Still waiting on a second key for my car that was told would be here last week! Still not here!!!!!!!!!! AVOID this dealership

Came in without an appointment and they were able to change my two front tires in less than an…read morehour. Everyone and especially Vince(I believe the manager) were very friendly and helpful. Very happy with the price too! I found my place for any car issues and will highly recommend to friends and family.

I went for a state inspection and was given an absurd price for replacing the brake pads. I will…read morenever return.

Mark I can't thank you enough! From the first time I inquired about the 65 Ford Mustang Convertible…read moreto the actual shipping and delivery, the transaction was flawless. You answered all of our questions. It didn't matter what time it was, you were always available. Everything you told us about the vehicle was spot on. Doing business with you has been absolutely a pleasure. To those thinking about buying a car from WEST Port Auto Center, know that you are in good hands. Mark is responsible, trustworthy, and very knowledgeable. Rest assured you won't regret choosing Mark's business to buy the car if your dreams. As a side note, I never really saw my car until it was delivered and guess what! It is exactly as Mark described it! Thank you for making my dream come true!

We worked together to buy the truck. I had to fly in and was picked up by Mark the owner. Truck…read morewas clean shiny, and of course 5e few things I'd need to fix to complete the restoration was discussed. Fair price. Good guy.