1. One West Auto Credit

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One West Auto Credit

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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Dean Team Hyundai - Transmission Replacement Cost

Dean Team Hyundai

(78 reviews)

We went to four different dealerships while looking for a new vehicle. This was one of them! Of the…read morefour, this was the least informative. I test drove two SUVs here. Neither of them were what I was looking for. While some salesmen at another dealership wouldn't leave us alone, the guy we worked with here didn't seem all that interested in helping us. He was nice enough, but was clearly just going through the motions. At other dealerships, we were given a little info about the car before we test drove it. Not here. We got the keys, drove, came back, got keys to another vehicle, drove, came back and said thanks and then we left. He may have been having a bad day, but he didn't do anything to make us want to go back.

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!

Genesis of South St. Louis County - Mica won a Hyundai Accent!!!

Genesis of South St. Louis County

(122 reviews)

BEST CAR DEALERSHIP EXPERIENCE EVER!!!…read more I walked into Suntrup thinking I'd have to deal with a shady, hungry and rude salesperson and what I got was.....the BEST car assistant ever. Jon Feraro, Sales and Leasing Rep. No high-pressure tactics. Not a one!!!! We spoke about: * my needs. *What I want in a car. *What type of career I have. Jon let me know that Uber/Lyft drivers receive a $1000 discount. Military receives $500 discount. Jon was personable and we found a couple vehicles I'd be happy with. I let Jon know my goals so that I'd be ready to come back and purchase the car when I'm ready. We discussed leasing options versus financing options. And Jon explained it so clearly. --------------------------------------------- OVERALL: I spent approximately 52 minutes with Jon and Not EVER did he pressure me. My mother and my neighbor sat in the waiting area and Jon brought my mother a bottle of water while they waited. Free wifi. No frills, no complimentary snack/beverage station while you wait in the sales lounge (which is the front of the dealership). No television. There was EDM music that played in the background. (my mother stated...what is that music? I can't tell if it has words to it or not). LOL. There is no receptionist to greet you. It's a smaller, very basic dealership, only one vehicle on the showroom floor. They have the showroom floor packed with cubicles. From memory, I'm gonna say they have about 11 cubicles on the showroom floor with a car that sits off to the side. My experience was wonderful overall. I'm surprised. Jon has EXCELLENT manners so, I'd refer him to Yelpers! Thank you Jon Feraro!

Love the car, not the dealership. 2 hours plus waiting for an oil change when I made an appointment…read moreand told them I would be waiting. Promised the moon and stars but no follow through

One West Auto Credit - usedcardealers - Updated October 2026

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