We had an awesome time here for my school-aged kids' birthday. While we love coming here in…read moregeneral, the birthday party was particularly fabulous and the focus of this review. It's well organized and there is a small area and a large area right by the entrance, flanking the ticket redemption area, the drink counter, and the employee desk. Great location for it. There's two flatscreen TVs in the large area and one flatscreen TV in the small one. Ability to turn off/on lights. We were able to fit high 20's number of kids in the small party area. Service and coordination was particularly great. Megan was our lead person, and she provided excellent concierge service. We were frankly surprised how great she was and attentive. We just assumed we'd be in for some chaos but nope, guided us, paced us, and was very attentive. You bring your own drinks and cake, and they have pizza baked in house. The pizza is really good. Wow. Move over boring kid birthday pizza. They take the cake back for you and cut it up and serve it. They clean up. They help with pizza distribution. They wheel in and out the carts with gifts (and coats this time of year) into and out of the party area. So if you want to stay around longer after the party area reservation, you're welcome to and they've got multiple carts to keep your things. The distribution of some of the credits on cards before and after was great. And the A or B on the cards of the kids to divide up the laser tag was great. And our kid got to do both times since it was their birthday. The area and place/setting is fun. Lots of different types of games. Everything was working -- a rarity for an arcade. There's better or worse use of credits, of course, as there is everywhere. I loved the variety though. There were electronic games, claw games, multiplayer games, violent and non-violent, physical sport/skill games (basketball shooting, ski ball, drop ball), and both ticket earning and non-ticket earning games. The redemption area has a large variety of choices and they're displayed well to enable kids to make choices without long queues. The laser tag area is surprisingly large and very fun for the kids. It's gotta be 2-3x larger than the rest of the arcade. The price here was great. Lots of folks will seek outer suburbs of Boston for good prices but all in this was a steal compared to some other options. And the other families loved it. Kids were raving about it through the school week, and multiple people said they're going to bring their families back here again soon and many for birthday parties.

Is it just me or is the pizza here actually pretty amazing? i have only been here for birthday…read moreparties but I am realizing that the pizza here that is made in house is different from other places and for birthday party pizza it is way better than delivering it into wherever the venue is. It's rectangular and super thick and i didn't think much of it until my son wolfed down two slices so fast i was not believing. so I had one. and i tried another weird pie called CBLT or something and it looked scary drizzled with ranch but crazy good! I think im just going to make excuses to come here again to try the pizza...the arcade games are definitely not really for little kids but pretty fun for older kids and grownups but it's nice that even if you have teensy kid points you can still get decent toy prizes and candy.

Love this place especially if you love some old school games. Love that you can play games for free…read more(ps5 or Xbox) just pull up to the bar an ask. Good drinks but it's about 75% ice in the large glasses. I've been here several times and the service is pretty good but it does get busy. The ambiance is nice and has an upscale arcade feel to it. Food is not bad for some burgers and dogs. I love that it's literally a hidden gem through the freezer.

This is such A FUN BARCADE! My friends and I went out for the night for drinks, mini-games, and…read moresilly laughter times! The service at the bar was fast and smooth, it got busy at times, but I didn't have to wait more than 3 minutes for a drink. When you come to the establishment, it is in the BACK, you have to go through a metal door, so it has a cool speakeasy like vibe. You have to provide some $$ to get arcade coins, but it wasn't expensive, we got to play a lot of different games like basketball or foosball or racing. The one downside is that at the time we went, the music was so loud, it was almost impossible to hold a conversation in the arcade, so I hope they would reduce the volume a little bit for future patrons. Otherwise, I would highly recommend this as a spot on a cold day with friends or even as a date night!

I used to love this place, but unfortunately it's turned into nothing more than a money grab…read more The bathrooms are consistently filthy, and the staff act like they don't even want to be there. Today really sealed it for me. We came to celebrate my son's 10th birthday, and when we arrived, the internet was down so it was cash only--but there was no sign on the outside door. You don't find out until after you walk in, which already starts the experience off wrong. The manager working tonight (glasses, thinning blonde/gray hair) was incredibly rude and condescending. Zero customer service skills and no empathy whatsoever. He didn't seem to care that multiple machines were broken or malfunctioning: * Air hockey had no airflow and didn't keep score * Connect Four Hoops (red side) was playing by itself * Motorcycle games charged but wouldn't start * Basketball games were missing balls * Several other machines weren't working properly Instead of addressing any of this, he was selectively handing out game cards to other customers while repeatedly ignoring my son--the birthday boy--and our family. While we were waiting for food, he came over and asked whose birthday it was, as if I hadn't already told him earlier. Then he made a sarcastic comment saying, "clearly from the sign on the door." Completely unnecessary and unprofessional. There are way too many better options out there to spend this kind of money and be treated this way. I won't be coming back. 0/10 experience.

Omg, I wish I could rate this a zero. This was hands down the worst experience I have had there and…read morespent a mini fortune for it. Let's start with our waitress. She was terrible forgot order, left menus, brought over app. Plates when didn't get apps. Took glasses and didn't ask if we wanted more drinks, made us wait 20 mins for the bill and just over all not friendly. Then the food was awful just awful. Granddaughter got dogs in pretzel. They were charcoal inside ,grandson my chicken fingers were tiny 4 small tenders with the bottom of the fries maybe a handful. My husband's food in a giant bowl with a small ass portion of pasta. Just over gross. But it was a late lunch for us so we worked through it Lastly we spent a mini fortune on tickets like serious mini fortune and barley got tickets which is fine but when we went to turn them in there was not much to change In for. Like it all started at 100 tickets. Come on I have 2 kids with me and they couldn't exchange for much a lollipop that was 105 tickets really? What is it 25 cents. I know this sounds ridiculous but if I didn't just drop 200 plus dollars there I wouldn't be so mad. I will not return to your establishment and think that this was just highway robbery. It's unfortunate the experience as a whole was just anything but worth what I payed. Also the guy cleaning the table was spraying 5he tables on stream and it was spraying all over people and he wiped the food off the table onto the chairs. Just yuck. Toilets durty and it wasnt tgat busy apon arrival. No excuse. ​