Dr. Molnar has his own nebulization solution with a DEX that works absolute wonders for my rabbit…read morewho has a very bad cold. I didn't think that would accept the nebulizer compressor on her nose, but she enjoys it. She thoroughly enjoys it highly recommend this veterinarian he's very patient very very caring especially with rabbits and I'm also now taking my my cat that I've had for 12 years who has an ear infection absolutely wonderful front desk and wonderful doctors. We are very blessed.

I had a very disappointing experience with this animal hospital. I paid over $700 for…read moretravel-related services so my dog could be cleared to travel to another country. Despite paying such a high amount, the process was handled poorly and without proper due diligence. The most frustrating part is that my dog ultimately could not travel to the destination country, something that should have been identified before I spent this kind of money. When clients are paying hundreds of dollars specifically for international travel paperwork and preparation, it should absolutely be the hospital's responsibility to verify whether the pet actually meets the destination country's requirements.!!!

Doggy owners beware! Price for overnight stay was increased from $75 to $125 even after…read morecommunicating exact time for drop off and pick up. Also, my dog came home with terrible eye gook, looked like she'd been in a fight with another dog or two!

My dog LOVES coming here. In the morning if I say "we're going to Abbey's" she runs over to wait by…read morethe garage door. I have done both daycare and overnight boarding and both have gone very smoothly. It is absolutely a great resource to have.

Quality, attention to detail, exceptional with anxious dogs. Lux Paw is an all around WIN for…read moreyour grooming needs in the Hamptons. My shitzu has never welcomed any grooming appointment but Lux Paw knew how to put him at ease and deliver a great groom as well. The mobile aspect makes it super convenient. Highly recommend!

I want to share the story of a close friend who recently experienced one of the most heartbreaking…read moremoments a pet owner can face. Losing a beloved cat is devastating on its own, but the way the situation was handled by this animal hospital made an already unimaginable experience even more painful.My friend entrusted this animal hospital with the care of their beloved cat during an incredibly emotional and difficult time. Instead of being met with compassion, empathy, and professionalism, they left feeling dismissed, upset, and deeply hurt by the way the staff handled the situation. No family should have to experience the loss of a pet while also feeling unsupported by the very people who are supposed to provide comfort and care. The lack of sensitivity and professionalism during such a heartbreaking moment only added to their grief.I understand that veterinary medicine can be stressful and emotionally demanding, but kindness and compassion should never be overlooked. Pets are family, and their owners deserve to be treated with respect during one of the worst days of their lives. Based on what my friend experienced, I would encourage others to carefully consider where they choose to bring their pets. I sincerely hope this hospital takes these concerns seriously and works to improve how they communicate with and support grieving families.

Dr. Heller and staff are great. I trust Dr.Heller with our fur babies, hes patient with my concerns…read moreand makes sure we understand the treatment our pups may need and always asks us if we have any questions. He also has a 2nd office in Riverhead off old country rd rte 58.

Unfortunately I turned to Dan before I knew about positive dog training methods. I blame myself for…read morenot interrupting his harsh methods with my dog- for not knowing better and for not trusting my instincts. There are so many kind and effective trainers to choose from now.

This guy is an institution in the world of dog training in the Hampton's. He trains you how to…read moretrain your dog, and it works ! Great guy, does a fine job. That's all Folks....

I cannot say enough wonderful things about WAVE Veterinary Clinic in Water Mill. The care,…read morecompassion, and kindness they showed my precious Milo during an incredibly difficult time meant more to me than I can ever express. A very special shout-out to Dr. Cindy Bressler, who was truly extraordinary. Her compassion, knowledge, patience, and genuine love for animals were evident in every interaction. When we discovered that Milo was very ill and had an inoperable brain tumor, Dr. Bressler did everything she possibly could for him while guiding me through an absolutely heartbreaking situation with such kindness and empathy

I had an extremely concerning experience at WAVE this past weekend after bringing my dog in for an…read moreinjured paw. First, they strongly pushed a $200+ opioid pain injection, despite the fact that my dog was not exhibiting signs of significant pain. I repeatedly said I did not want him given an opioid unnecessarily and had to advocate extremely hard for that decision. I was even told that they may not treat or clean his paw unless I agreed to the injection. I ultimately refused it, and he was completely fine and showed no signs of being in pain during the procedure. I was also told that he needed a $237 antibiotic injection, and I was not given a meaningful choice about declining it. I subsequently brought him to his regular veterinarian, who examined his paw and told me that an antibiotic was not necessary at all. I was also told that even if an antibiotic had been warranted, there were inexpensive oral options available for approximately $15. Another extremely troubling part of this experience was the billing. The estimate presented to me when I authorized treatment was approximately $600. When it came time to pay, my bill was approximately $800. When I questioned the additional $200, I could not get a satisfactory explanation. Even more concerning, they then pulled up what they claimed was my "signed estimate," which showed approximately $800, but that is not the estimate or amount that I reviewed and signed. I specifically asked for the doctor to call me so that I could discuss these concerns with her directly and give her an opportunity to explain what happened. She never called. This experience left me seriously questioning whether these expensive injections were being recommended solely because they were medically necessary or whether financial considerations were influencing the recommendations. Based on my experience, I would not trust this hospital to make treatment recommendations for my dog again.

-- Five stars simply aren't enough…read more My wife and I would like to thank Dr. Gristina and every member of the staff at Good Ground Animal Hospital for the extraordinary compassion they showed us when we had to say goodbye to our beloved dog, Boo. It was an incredibly emotional day, and we were both deeply upset. The kindness, patience, and understanding we received meant more than we can express. They cared for Boo with such gentleness and dignity, while also showing genuine concern for us. Dr. Gristina is a true professional. Her care and understanding went above and beyond, and we will always be grateful for the compassion she showed during such a heartbreaking moment. Thank you to the entire team for making a very difficult time a little easier. We will never forget how kindly you treated us and our Boo.

I've been dreading writing this review because I had to put my cat down here, but it's time…read more I came across Good Ground while looking for a nearby vet to bring my cat to when she suddenly stopped eating and drinking. My cat has had kidney disease for the past few years along with other issues that I'd been managing fairly successfully with medications, but I could tell something was really wrong and needed to find someone to take her to while I was out here (we live in Astoria). I chose Good Ground due to proximity and the fact that they had an appointment available later that day. I called my vet in Astoria to forward over her records so they'd have all the info and know her health had been on the decline. It was a long wait from the time we got there until we were seen, and when Dr. Swanson finally saw her she didn't seem to know anything about my cat's history even though I'd forwarded the records. I filled her in, and she recommended bloodwork and a urinalysis to learn more about what was going on, as well as giving her some fluids and a shot of antibiotics since her urine looked cloudy. I asked the vet if there was any food she recommended for cats in this state to entice them to eat. She recommended some kind of organic food you could only order online...I was looking for something that was easily accessible that was palatable. My cat didn't improve and got worse, so the next afternoon I was eager to talk to someone to find out what the bloodwork had found. The front desk person told me that the vet usually calls at the end of the day to talk about bloodwork but again I reminded her that my cat had not eaten or drank anything in days and that this situation is more urgent than that, that I'd want to bring her back in today if something could or couldn't be done. I finally heard back from the vet who confirmed my worst suspicions -- her kidney disease had progressed dramatically, and on top of that she had a terrible UTI. The vet kept calling my cat a he during this time which was also upsetting on top of getting this news, wasn't her gender anywhere in these results? She then talked about hospitalizing my cat for three days and giving her an IV to flush out her kidneys. I ask what the outcome of that would be. Best case, she tells me my cat lives another month and then we're right back where we are now. Worst case, my cat gets hospitalized for three days, comes home and crashes and we have to put her down anyway. I guess don't really know how folks are out here about their pets. I know it's the Hamptons, so maybe people here feel more inclined to throw money at the problem. But money aside (my insurance would've covered it), I couldn't imagine putting my cat through a hospital stay and have her last days of life be spent in a strange place which I know she hates, only to have her die a day later anyway. I was surprised that I had to be the one to bring euthanasia up in this conversation and not the vet. While I was waiting for this bloodwork, I had called my vet in Astoria who agreed that euthanasia was likely the best option for my cat at this stage. If you've had a pet for as long as I had my cat (14 years), you know when something is really, really wrong. Throughout her illness I'd always been so afraid I wouldn't know when the right time to put her down would be. If you have a chronically ill pet, I can promise you, you'll know. I will say that putting my cat down here was the kindest experience it could have been. The entire staff were extremely respectful and communicative during every part of the process. They even gave me a plaque with her pawprints imprinted in it as well as a paper with her ink prints. I don't know that Good Grounds is the best option in an emergency situation, but I do think that for more straightforward, non-emergent issues it would be a decent vet choice.

Dr Johnston is an excellent vet. She has cared for all our dogs with skill and compassion.read more

Dr. Johnston is one of the best avian veterinarians I have ever encountered. Very thorough exams…read moreand results. Thank you Hampton Vet!