One stop glass, should be called Late glass installed! I've seen Pyramids built faster! This business is run by young flakey people! I order one customs made window and to have a broken glass replaced and molding around the windows of the house that needed to have installed. These people moved like snails with hernias! Not only did I have to give half down, but waited just about three weeks when I was told 7- 8 days to be ordered. (it hasn't happen yet) they are inconsistent and lazy!!! When it comes to responding back on a call, good customer service is communicating with your client and explaining the schedule, the product and return calls when something isn't working. THEY DO NOT DO THIS! (And the monkey pushes the button!) Please save your time and frustration by not contacting this business run the other way! Seek a dedicated and more proficient as well as responding back to the customer business! Don't be fooled by the fake reviews anyone from their company can write a damn good review! (and the monkey pushes the button) Put your time and effort into a business that knows what the hell they are doing! I got sucked into their false advertisement and I'm telling you as a resident of El Paso avoid them like a bad case of the flu! read more

I had a cracked windshield on my Jeep, after calling around to several different places to get it replaced, ONE STOP GLASS proved to be the best choice. They are over 100 miles, one way, from where I live and drove to them this morning to arrive at 8 AM. They IMMEDIATELY took my Jeep into their service area, to install the windshield they did NOT have but located one, picked it up and had it ready fo install this morning when I arrived. In approximately 1 hour I was told my Jeep was ready, I asked for the bill and when finishing my payment, my Jeep was out front of their office, and I was handed my keys back. Before I could leave I was told NOT to remove the blue tape that surrounded my new windshield and NOT to wash for 24 hours. These people were extremely courteous with EVERY employee I had eye contact ONE STOP with was greeted with GOOD MORNING ! ONE STOP GLASS is a VERY PROFESSIONAL: business, besides having a SUPER PRICE ! IF you should need any glass work done, I highly recommend these VERY PROFESSIONAL PEOPLE ! THANK YOU and ALL of your people ! David Tucker read more

I needed a chip of glass repaired in my front windshield. SafeLite was going to do it for a whopping $120 dollarrs. I also needed to pay beforehand and schedule an appointment. I'm so glad I called One Stop Glass instead. Nathan answered and was extremely helpful and told me walk ins were welcome. He looked at my small chip & said it was an inexpensive fix. $40 dollars compared to SafeLite $120. The service was great and I was in and out in less than ten minutes. He even looked at another vehicle I had and instead of just taking my money; he said the repair wasn't necessary. Most shops would have taken advantage and charged me for an unnecessary repair. I would definitely recommend this place to anyone needing windshield repair or any other window repair. Very honest and great customer service. read more

Had my 2009 MB C350 windshield replaced At One Stop Glass . Nathan and Jorge were very professional and were great to work with. They did such and awesome job replacing the windshield of my Chevy Tahoe that I trusted them with my wife's car and she was extremely greatful to One Stop Glass. Nathan and Jorge were very informative and knowledgeable . Their work and their clean up after the job was excellent. They are extremely reasonable in price....... and I compared several glass shops. I would definitely use them again and would recommend them to anyone needing to replace their car windshield ." - Joaquin read more

Had my 2017 Tahoe windshield replaced At One Stop Glass . Nathan and Jorge were very professional and were great to work with. They were on time and finished the job when promised. They were very informative and knowledgeable . Their work was excellent and their clean up after the job was excellent. They are extremely reasonable in price and I compared several glass shops. I would definitely use them again and would recommend them to anyone needing to replace their car windshield ." - Joaquin S read more

One Stop Glass came out originally to repair a broken window for me in 2016. The window had condensation develop within it . I called the company in 2019 and they came to take a look at it. True to their word, they lived up to their original warranty. Mario and his team replaced the faulty glass quickly and at no charge. I was as happy as could be. They are professional, on time, trustworthy and considerate. I would use this company for all my glass needs in the future. read more

Beto at One Stop was by far the best customer service I have encountered in a long time! The shop was courteous, quick, and a no nonsense attitude. You can tell all these guys know glass and anything to do with replacing it or fixing it. We wanted a tempered piece for our new dining room table and they were spot on with measurements, install, and everything was done very quickly with short turn around time after initial quote. Simply amazing work! read more

Beto got me quote for replacement quarter panel window for toyota, David showed up same day and boy was I surprised the quality that he did on the windows, excellent customer sevice I will be a loyal customer!!! Thanks Beto for the quick quote, David for quick and professional service and Elizabeth for taking the order and getting everything setup!!!!! read more

I went to get the back glass put in on the truck I drive. And it was by far the best service that I could have ever asked for! I had completely trust in the worker who put in the glass and I was very pleased with the time it was completed in. I recommend this to ANYONE that needs to get ANY type of glass put in! read more

One Stop replaced a broken window at my house. The price provided was great, and trust me I shopped around. They were super considerate of my time and called prior to taking measurements and installation. Installation was faster then expected and everyone was so professional. read more

Emailed initially to get a quote and got a quick answer . The price was excellent. They were able to come to my workplace the next day and changed my windshield in 20 minutes. Chris was ver professional and friendly . I will definitely go with this company again read more

This company has the best customer service I have seen in a long time. Very satisfied with their work and performance. If you are looking to replace glass this is the one stop don't look further. Gloria read more

Great Service! Had a tight schedule for a road trip and they were able to add me to their schedule before closing time and the price was cheaper than other places. Great customer service. 5 STARS!!! read more

Traveling down I-10 in our Motorhome from Tucson, got a chip in the windshield. Pulled into El Paso about 3PM on a Friday afternoon. They sent someone out within an hour to repair. Excellent service!! read more

Service was quick and affordable, I had been quoted elsewhere for almost double what I paid here. The staff was friendly and answered all my questions about aftercare and warranty. read more

From the phone call to request information to the actual repair we received friendly, respectful service & a great quality repair. Highly recommend this place! read more

Their professionalism is wonderful. Calling before they arrive, installation was clean and precise. Looks great... will recommend to anyone

I had two windows replaced in my home and OSG was very professional. I am very satisfied with the service and the price. Thank you OSG! read more