Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

I had an outstanding experience at Batteries Plus thanks to Alex. He was knowledgeable, honest, and…read moreincredibly helpful. Instead of selling me a brand-new key fob remote, he let me know I could simply replace the shell, which saved me a significant amount of money. Alex even took the time to find the exact replacement shell for me on Amazon. It arrived today, I installed it myself, and it works perfectly! It's refreshing to meet someone who genuinely looks out for the customer's best interest rather than trying to make the biggest sale. If you need batteries, key fobs, or other services, I highly recommend Batteries Plus--and be sure to ask for Alex if you can. Excellent customer service like this deserves to be recognized!

Always polite and give you exactly what you need. Will also install battery if needed.read more

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

Bought two new starters for 2012 Honda Accord, both were bad with metal chunks coming out.....both…read moretested good supposedly before leaving store. Six hours of labor and many miles of driving I finally found a good starter at NAPA for less cost. They are selling Chinese junk with a lifetime warranty without regard for customer's time changing parts. Steer clear of this company!!!

In all the years I've been doing business with O'REILLY'S this location left me bitter. Trying to…read morehave a wiper blade replaced that was bought just last month was told it wasn't in stock. The blade was coming apart and was raining outside. The kids behind the counter kept wanting to sell me a twenty five dollar blade saying "you get what you pay for." I was simply asking for a replacement for something already paid for. It took an adult getting involved the get the situation taken care of. While the man was replacing the blade that "suddenly appeared" and in the wrong place a kid asked if I had any cash? When asking why, he supposedly went to his car and brought me his 26" blade and would sell it to me for ten dollars, Really? These kids need to learn about customer service and quit taking advantage of those that walk through O'Reilly's doors.

as ways great ...these guys are straight to the point business ....they know their shit and not a…read morelot of goofing off ...6 stars

1st place I come to for a battery & every batter I've purchased from lasted 3 or more years & I'll…read moreHIGHLY RECOMMEND them

These guys are awesome. And I am not talking about their tech. Their problem solving skills…read more They helped us navigate the incompetence of Spectrum mobile. They weld their critical thinking better than any Jedi master. Mace Windu can sit down and shut up when he is in their presence. Kudos guys and thank you.

We popped in just because we were in the area and needed a certain battery…read more They were extremely helpful here and made sure I could find what I was looking for. We ended up utilizing extra services that we didn't even plan on using. They will replace your key fob here with their kits that they sell. We paid about $40 - $60 (I cannot recall the exact amount now)for a kit and for them to replace the FOB and make sure that it was working. All in all - it was a successful visit. If I needed to shop for batteries I would definitely come here again.

Specialize in every single type of battery known to man, except hybrid batteries... supposedly…read morethere is not a market for hybrid drivers in town to get the help they need.

My starter died. I called another Statesville business (transmissions only) and they recommended…read moreCliff Day. Best suggestion and fair/honest pricing and quick. Best recommendation ever!

Took rotors there to be turned Two days later and several…read morephone calls and broken promises that they'd be done I went up and just took em back Don't waste your time

so five years down the road and another car with another problem: battery won't keep a charge over…read morenight and it's possibly the alternator (sounds fuzzy when the engine is running, kinda like diodes cooking on a warm autumn day) but more likely the three and a half year old battery; dude hooks up the multi-function tester which claims the battery is mostly good, the alternator is mostly bad and the starter is on its way out as well... so I get a starter and an alternator and off I go to do the easy part first and when I take the guards off I don't see a nut on the other end of the mounting bolt which could maybe lead to poor charging (and probably didn't do the alternator any good so yeah change it...) I hook up the battery charger for a couple hours but it doesn't start in the morning and I'm not real impressed with O'Reilly's analyzer so I return the starter and head off to the other other auto parts place to get a battery and it starts right up for two weeks now... bump them up a point for acknowledging an issue, will probably stop in again because of that simple act. :-)

I am strictly an Interstate Battery person. I've used them in all the vehicles I've owned and do…read morenot use any other brand. You will pay a little more. But there is no substitute for your car starting up at all times. They also have a good nationwide warranty that I utilized out of state once. I've come to this location about 2 - 3 times. Didn't know they existed, as I was driving all the way down to Woodland. Good service. Got a little pushback when I attempted to use my 10% off Yelp check-in. But after a phone call, it was cleared up, which allows for a positive review. Certainly plan to return as the need arises.

Battery discharge light came on BMW. Bought a battery from this store , didn't have it installed…read moredue to store not having proper equipment.Took battery home, had Hendrick BMW install and test, problem was a module, not the battery. Tried to return battery a few days later. Store does not allow returns. Next battery I buy will be at Walmart, Auto zone or Advance. There cheaper and they allow returns.