Loved the items we rented and how our event turned out. Excellent communication and customer…read moreservice, would rent from here again!

From the owner: We offer affordable rentals in Des Moines and all of Iowa for weddings, parties and events of all…read morekinds.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

Spoke to someone regarding a quote and was told I would receive it within 24 hours. I left a…read moremessage to follow-up; however, I have yet to receive a call back or a quote. I ended up finding the item elsewhere. So much for customer service.

Excellent customer service. My wedding was in Reno, NV. and…read moreI found out that I didn't have any table runners and chair covers for my reception and was getting no help from my wedding coordinator in Reno. My wedding coordinator gave me this horible news on a Sunday, 6 days before my wedding. By the way, it was not an ordinary Sunday, but mothers day Sunday. In a panic (and in tears) I called and emailed Beyond Elegance and several other companies for assistance, pleading my situation, hoping that someone to help me. Diana B. from Beyond Elegance is the only company that responded via email THAT DAY, even if they were closed for mothers day, and was willing to provide me with what I needed, rush order, in time for my wedding. The customer service offered and professionalism was above and beyond what any bride could ever expect. I highly recommend this company and suggest you give them more lead time than I did for even better service.