Jay, and his Father Tita, handled the repair of my car with professionalism and efficiency! I…read morewould recommend Main Street Collision to anyone needing car repair or any kind!

The combination of the expected repair and lack of surprises made for a positive experience.read more

Canan Wright, Arthur, and the financing expert Mr. Chung were all a pleasure to work with. They…read moredelivered the car on time and carefully explained all of the features.plus the financing rate they got me was a pleasant surprise.

Our household has bought 3 cars from here. I mean lesbians and Subarus go together right? ;) I've…read morenever felt talked down to and while car buying always takes a long time they are nice people. The finance lady is the gem of the ball. She is so sweet, has pics of all the Subaru dogs that belong to owners who purchased there all over her office. We take our cars back for oil changes and yes, that takes forever there. But I always know it's going to be right. They even have a shaded dog park so if you need or want to bring the pup along you can!

Took my 2022 Subaru Forester in for a 30K mile service after making an appointment online…read more The Service Tech checking me in was friendly and gave me a very accurate time for completion of all the work. There was a price discrepancy between the $379 I had booked and the $479 they had listed for the full service on their documentation in store, but he honored my online appointment amount and I got a car wash wish I hadn't been offered as complimentary at any previous Subaru dealership. A pleasant service center experience all in all.

I really enjoy their new facility. It's beautiful and clean. I come here for my car maintenance…read more Staff is always welcoming and very polite. I prefer to make an appointment. I am in and out promptly when I am here for my maintenance. This is the second vehicle I own from this dealership. I will never go back to another brand or service location.

My wife and I have been wanting to get a new car and one of the things stopping us, was the car…read morebuying experience. It is the thing everyone dreads. We had an idea of what we wanted and when my in-laws came up, we knew it was the right time to start looking. They are much better at negotiating and asking the right questions than we are! We tried to find a dealership through Costco, but it wasn't giving us one close by, so we went to Headquarter Honda. This is located in Clermont right across from Costco. It was weird that Costco did not send us there but I guess it was something with the offers. However, I am glad we went where we did. We met and worked with Kyle. He was a great salesmen, never judge-y when said possibly a certified preowned, he was not pushy, let us ask all our questions, and even took time to answer my in-laws questions as well. He made the car buying very pleasurable. Surprisingly we came across a certified pre owned, only 2 years old that we absolutely fell in love with. It was such a great price compared to a newer version and had more upgrades! We knew we needed that one before someone else scooped it up or they realized they were giving us a great deal! Kyle took time to show my wife, who will primarily drive it, every button, every extra thing in the car, how everything works. It was like reading the book but being given a demonstration. They even offered the Car Fax so we didn't have to pay for one. Their actual lot was pretty well sized with new cars and certified pre owned. Our certified pre owned came with a great warranty as well. We worked with Kyle for most the time but then had to work with the finance person for all the signing. I cant remember his name but he was also very nice and not pushy at all. He was even able to add some extra protection without changing our payments. I will say this was the easiest car buying experiences we have ever had. At this location they also have a full service repair shop, where we will be bringing our car for oil changes and such. Their waiting room is pretty large, they have tons of places to sit, coffee and then snacks and drinks (in a vending machine). There is even an upgraded coffee (lattes and espressos) for a charge. I can not recommend this dealership enough. Car buying is painful, and for the most part, fearful. The pushy-ness of some salesmen can be extremely overwhelming especially for my wife but this was very easy and not bad at all. I would highly recommend using this dealership if you are looking for a new car. Ask for Kyle as well! ACES!

One of the things I dread the most is shopping for a new car. Luckily we have not had to do this…read morein a bit but sadly is was time. That dreaded car payment every month and even worse looking for a car! I was literally dreading this. We knew we were interested in a Honda or Toyota. We went to Headquarter Honda first, located in Clermont. When we got out, we first met Kyle. What a gem of a salesmen! He was absolutely amazing and made our experience so pleasant. We did take my mom and dad (they are better at this then we are) and even with all of us asking Kyle questions, he remained calm, answered each and every one, gave fantastic recommendations. We luckily found a car that we fell in love with so didn't even bother going to Toyota. He took the time to show us every little detail on the car, how to use all the buttons and such. He even followed up a couple days later to make sure everything was going well. We ended up buying a certified pre owned and we loved that they had the car fax ready to give us. Their lot was pretty well sized with new cars and certified pre owned. We got a fantastic warranty and I have to say every single person along the way was great. We really only interacted with Kyle our salesmen and then the finance person. I cant remember his name but he was also really great. Of course he offered additional coverage but worked with us to try and get what we wanted while not changing our monthly payments. I really have to say this was one of the easiest car buying experiences we have ever had. They also have a full service repair shop to where we will be taking our car for oil changes and such. Their waiting room is very nice, lots of chairs, coffee and then snacks and drinks and upgraded coffee (lattes and espressos) for a charge. We were there on a Sunday so no one was in there. Im sure it is busier when they are open. I can not recommend this dealership enough. Car buying is painful, stressful and something we just do not want to do. I was literally dreading, but this was such an easy experience for us. 5 stars for 5 star service! I would highly also recommend asking for Kyle if you are looking to buy a car. He was beyond professional, nice and overall really great! Thank you Headquarter Honda!

He did a great job on my truck Very good customer service…read morethank you for fixing what I needed

they took 6 weeks with my car which I needed sooner. I understand it was a big job and insurance…read morecovered it but working on it only 4 hrs a day is crazy! the car looks good when I picked it up it was missing a part they said it would be there Monday and nothing communication is horrible, I had to call every day to get updates and call to see if the part was in and wasn't even there by the afternoon of tuesday then when I spoke to them they tried to turn it back on me because I "rushed them" no car was there 6 weeks they could have checked the parts make sure everything was fine. I will never take my car there again due to the communication!

Sam and his staff are absolutely amazing ! My daughter's car has been hit 4 times and Sam and his…read morestaff have done a fantastic job fixing her car .and each time we're amazed what a great job they did .Most recently we were in another accident and thought her car was beyond repair and she was heartbroken. Well we just got the car back and it looks like a new car . Not only do they do great work they actually care !!! Our family will never go anywhere else . Thank you Sam and staff for everything you have done and knowing our daughter is safe gives us so much peace . The Heefners

Extremely friendly and helpful and they won't try to rip you off! Will be bringing my car back!read more

Tiago was a great help and salesperson! He was patient and really listened to what I was looking…read morefor and where I was wanting my payments to be. He addressed all my concerns and didn't at all make me feel like the concerns were unfounded. My new car ticks all the boxes! You can tell Tiago has found true balance between getting the job done and caring about his customers!

I initially thought I had gotten a great deal on this Mazda. Unfortunately, a few months later, I…read morestarted to understand why the price seemed so good. Since purchasing the vehicle, I have experienced problem after problem--issues that did not become apparent until after I had owned and driven the car for a while. What I thought was a great purchase has turned into an extremely frustrating and expensive experience. One of my biggest concerns is the mileage being recorded on the odometer. The mileage showing on the vehicle appears significantly higher than the mileage I believe I have actually driven. After tracking and calculating my driving, the numbers simply do not make sense to me. I brought the vehicle back specifically because I was concerned about this and asked them to check it. I was told there was nothing wrong. That answer did not resolve my concern, especially considering the other problems I have experienced with this vehicle. At this point, I feel completely misled about the car I purchased. I am now stuck making payments on a vehicle that I no longer trust and that seems to be developing one problem after another. Had I known a few months ago what I know now, I absolutely would not have purchased this vehicle. I strongly recommend that anyone considering buying a used vehicle here have it independently inspected BEFORE purchasing it and carefully document the mileage from day one. What I originally thought was a great deal has turned into a purchase I deeply regret.

I had the fun experience of hitting a deer - and insurance got involved. Excel got the parts…read morequickly and told me it will be done by the following Friday. I got a call Thursday saying they just needed to detail the car and I'll be good to go. Picked up the car Friday, and it looked great. The car was detailed nicely. Customer service is great, I had a slight issue but they took care of it. While I hope I never need their services again for an accident, I'll use them if I need paint or body work done. I'm glad progressive has them as a preferred shop.

I have brought my car to EXCEL in Longwood several times and always have great outcomes! I…read moredefinitely recommend them to anyone needing autobody repair work done!