I must have high standards for dry cleaning and this place doesn't quite cut it. It is far from a one hour service. When I drop off on Saturday morning the pickup is typically on Thursdays. Luckily I can plan for this but I've always been used to next day pickup for 75% less than what I've paid here. Though very friendly, the women working the front always seems lost. She's asked me on multiple occasions on how to work the register and credit card machine. How was I supposed to know? I assume the manager gave her little training. I have come in before and other people's drop offs would be all over the counter, I'm honestly scared they will lose something. I only come here because of the location, they're building more all over Stapleton so hopefully a better option will come up soon. read more

This cleaners ruined a $200 blazer of mine. I brought it in due to a stain on the right shoulder. I just met with the owner who acknowledged making the hole in the shoulder. But, will not reimburse me as they do not feel it was their fault; even thought the hole was not there when I brought the jacket to her. She says it is my fault because she "thinks" it might have been the type of stain that caused the hole. This is the worst kind of business owner. She acknowledges she did something wrong. But, in her words, "I would rather you take me to court than pay you anything." I don't post often. I do it only when something is so blatant I feel I need to warn other people. DO NOT GO TO THIS DRY CLEANER. If they mess up your clothes, they will not take responsibility, and she will quickly tell you to take her to court because "her brother is an attorney." Please don't make the same mistake I did by trusting this business. read more

One Hour Quality Cleaners - WATCH OUT. If a garment gets ruined they will not take responsibility, and will "dare" you take them to court. - Laundry Services Near Me - Denver, Colorado

I wouldn't even rate this place one star!!! I took my Burberry Cashmere scarf in to get it cleaned and now it is ruined. It is no longer soft and it feels like crap!!! I really wish I would have read these reviews before even stopping there!! The managers or owners are never there. Very, very rediculas! read more

I would not even give them one star. They have terrible customer service. They don't deserve your business!! Satisfaction is not their goal, they only want to take your money$$. They did some tailoring for me and the used the wrong colors for the repairs. When I dropped off the item I gave them specific instructions about what type of work and color I needed. When I picked it up the color was incorrect. I asked them to correct it but they refused. They said it was fine and they wanted me to pay for work that I felt was incorrect. They stated that if "you didn't like it then just leave it". What type of customer service is this? I asked to have the manager call me to resolve the issue and I never received a call back. All I wanted them to do was correct the error to my satisfaction. They Refused. Never got the item back. Do yourself a favor, DO NOT USE THIS BUSINESS. read more

I would avoid this place!! When I came to pick up my dry cleaning, the shirts should have been boxed. They were not. I told them just leave them on the hanger. The lady told me my told $16.05 was my total. I reminded her that that was the price of boxed shirts. She looked at me, did not touch the computer and told me that was with the change in price. Their prices are high compared to other cleaners in the area. Avoid!! read more

Horrible. We live in north Park Hill and dry cleaning options are pretty limited so we have taken things here over the last few years. We have never been thrilled with this place but today was the last straw. Last fall I took my summer comforter to get cleaned to be put away for the winter and they washed it in a machine (since it is not down) and a some of the pattern got worn off. I wasn't thrilled but didn't look until I got home so there was nothing I could do. I put it back on my bed two weeks ago and our puppy peed on it. I took it in to them again, explained what was on it, that it is delicate and not down but is dry clean only. They said I could pick up on Thursday (dropping of off at 9am Saturday morning). I went to pick it up this morning and they couldn't find it! The lady had a million excuses like maybe the new girl took our request but it was the same lady. She called someone and then came and told us it had tons of stains so that is what was taking so long. I knew that was not true since it was on our bed one week and there was only dog pee. She said we could come get it at 4 though. No apology or anything. When we got back at 4 they had it but she said there was hair all over it so they cjatbed me an extra $10 for hair removal. I was so irritated so she said they could cit that charge down to $5 and she was sorry no one explained that to me, but I reminded her that she was the one who took our request. $48 dollars later and frustrated I'm just going to take stuff by my office from now on. Bummer. Also, my boyfriend always asks for easy starch but his shirts come back like cardboard. read more