Service was great. Joel is very knowledgeable, helpful and friendly. I like doing business at this…read morestore because I don't have to deal with sales like other Apple service stores. It's nice to go in get your item fixed and not worry about anyone wanting to sale me or lie to me about needing a new device.

I had accidentally deleted a bunch of hidden files that were apparently necessary to run my…read morecomputer, including my passwords! I got completely locked out of my computer. Mac support was not very hopeful and thought I would have to completely erase my computer and lose everything. I had a lot of files on there I did not want to lose! Joel told me he thought he would be able to save my files, even though we would have to completely erase and reset my computer. It took him longer than he thought, but he did save all my files! I'm so thankful.

I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .

These guys are my go-to service provider for all of my computer needs…read more They are experts in their services, prices are reasonable, and they are prompt.

I would not recommend doing business with this repair service…read more My mother gave him my daughter's iPad on May 19, and he told her he could fix it. He was paid upfront the same day. After that, I received no updates unless we reached out first. Every time we asked for an ETA, we got the runaround instead of clear communication. After having the iPad for nearly two weeks, he finally admitted he could not fix it and refunded the money. However, he then said he needed to remove his parts from the iPad before returning it. Today is June 2, and I still have not received my daughter's iPad back. This is an iPad that cost over $400, and I am extremely frustrated that it has been in his possession for weeks with little communication and no resolution. The lack of updates, professionalism, and failure to return my property in a timely manner is unacceptable. Based on my experience, I would not trust this business with anything beyond a basic iPhone repair.

The young man who owns this is so nice friendly and helpful. They guarantee their work and have…read moregreat prices. I have used them several times before I upgraded my phone and they have been amazing to work with every time!! I would highly recommend

prompt diagnosis and repair on my 2023 Mac air laptop!!! Absolutely wondemedulla job and…read morereasonable. I highly recommend this company. They are honest and reasonable. They will not lead you astray! If you need a repair, this is the place to go!!! My Mac air is performing like brand new and could not be happier with the service!!! Michelle Downey

We have taken our phones to both locations (Ringgold and Hixson). Each time the phones have been…read morefixed and done so as quickly as is possible. Each time we have had a different person assisting us and they have gone above and beyond in their help. We highly recommend IPatch!!! The only negative would be lack of parking!!! :)

My relationship with IPATCH started with a crushed touch screen on an older laptop... repaired…read morebeautifully, then they replaced its battery, then the cell phone battery. Now I have a new laptop with issues, only place I even considered was IPATCH. I have every confidence that it will be resolved in the same manner as my other repair needs. Friendly atmosphere, nice people who really know what customer service means. Nice to find nowadays!

They are very organized and efficient. Kind respectful employees. So come at the time they tell you…read moreand it will be flawless.

The owner at this location is kind and punctual. More than a few locations are no longer open. Save…read moreyourself time and frustration, book your appointment at the Lee Highway location.

The service was great. They fixed my phone while I waited. I had no down time at all. I will use…read morethem again.

I had a laptop problem which was diagnosed and fixed on the spot and at a very reasonable price.read more