I was confused about store policy. I brought in an organized bin of neatly folded clothes. Some items still had tags on them. BB rand new. The employee at the counter took my information and said they will go through the items and phone me the same day. They also had my email.
I recieved no phone call or email.
I returned the next day and they said I have a store credit of $30 dollars. I said I don't want a store credit. I wanted cash back. Employee said if you don't come back the same day you get no cash only store credit. I said I did not receive a call or email. She said at the bottom of the receipt in small print it explains you must return back the same day. This was never explained to me. I said no one contacted me.
I told them give me back everything I dropped off. Then she said we will give you cash.
What a nightmare. read more