The service was not bad. I gave 4 target bags of clothes nicely folded. Most of my clothes were of my daughter's clothes she never got to use and most had price tags still on them. The ones with no tags they didn't take them I don't know why? They took all the crocs I had. My clothes weren't stained or severely worned out but I don't get why they didn't take all 4 bags fully. I got back soo many clothes. I did receive a decent amount of $$ for the ones they took. I will come back but since I don't live in NJ when I'm in the area I will bring more clothes. read more

Very run down. The clothes they sell aren't in good condition. They pass on great condition name brand clothes. They don't have any bamboo. Said the wait would be 45 minutes to sell things. It was over an hour and a half. They pay by check not cash. If you have Carter's and Target branded things this is the place for you. If you have higher end brands don't bother. The Randolph location is better read more

PROS: this is a great discount kids store. They have toys, games, books, dvds, and clothing mostly based for children. The prices are good compared to retail stores and the staff is super nice. The hours are long, the place is organized, and they buy stuff from you too CONS: the prices are high compared to thrift shops OVERALL: you better believe I'm going to come back here. Sure they might be a bit pricier than thrift stores, but it's better than retail read more

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I have been coming here for years now and is one of my favorite places to go with my kids and have never had an issue until today. I went in around 2 bought some items left and went next door to the thrift store for adults , ended up going back after because I needed a specific color shirt for my daughter . I stood in a long line line for about 10 minutes get to the register to be told that I couldn't use my discover card, but I quickly explained that I just had used it and the person took it without issue and didn't say anything, and also said at the time I did not have another card on me . Well the manager did not seem to care and said well he wasn't supposed to and there was nothing they can do. Terrible customer service she could have atleast said hey just this last time but please in the future now you know. But to just deny service like it didn't matter and not be understanding , because it is not like they have a sign posted saying they don't accept discover cards. It was ridiculous , my husband did come in and purchase the item using Apple Pay but it was with the same discover card. It is inconsiderate to just deny service and not have any signs or warning to customers, not sure if I will be back and for sure will let others know . read more

no le daría ni una estrella y no por esta tienda si no por la que está localizada en Unión NJ lleve dos pares de zapatos nike en buen estado y uno de ellos no los quisieron porque según ellos estaban usados y que querían cosas sin usar, y les reclamé que ellos tienen muchas de sus cosas sucias y manchadas y las dan muy cara para la calidad que es y lo peor esque no me dieron ni 20 dólares por un par de zapatos sin usar la verdad me lamento haber ido a ese lugar ya que no conozco de nadie que los necesite fue que los lleve pero no volvería no te pagan bien la ropa pero ellos si la revenden caro como si estuviese sacado de la tienda una estafa con ellos read more

We were not disappointed! Wife saw this company on TikTok and we decided to give them a try. Parking is limited so com at a reasonable time. Staff was super welcoming and helpful with all our questions. Tremendous amount of inventory (something for every child!) our Check out price was unbelievable for the amount of items we selected. this Will be our new spot! read more

Do not sell your stuff here! I brought many high quality and clean large toys, unwrapped toys, books and clothes here and got next to nothing for them. I got twice the amount from the Once Upon a Child in Scarsdale, NY for a similar amount and quality of items. I recommend going to a different location, not this one as they are all individually owned. read more

Tried out a little kids wagon and was told to "get out" by the staff, do NOT recommend

Great place to buy gently used clothes for kids. Items mostly range from $3.50 - 7.50. You're not going to be thrilled selling here, but if you manage your expectations, you won't be disappointed. The process can be long. After checking in your items (2 bags max), you are placed on a queue behind those who checked in before you. Designated staff inspect and select items they want to buy, and then forward to another staff who prices them. You receive 25% of the item's selling price. This means you receive about 90 cents - $1.90 per item on average. You might feel outraged and indignant at this point, but please consider the margin. 25% goes to you. 25% goes to paying staff. 25% overhead (paying rent and materials like receipt paper, tags, etc.). That leaves 25% business profit. Maybe 35% if you want to liberally assess. The point is: they're not "ripping you off." There's a reason why most people say this is a great bargain place to buy; their sale prices are commensurate to their buying prices. For every 10 items you sell, you get enough money to buy 2 or 3 items in return. Major drawback to this business is the long wait times to sell (30 - 90 minute waits). I find it impossible to spend more than 30 minutes shopping in that tiny store, even if I patiently scan every rack, there's only so many times you can walk the aisles repeatedly. Waiting in the car for over an hour just to make $20 - $40 isn't worth my time, and that's if they select your items. If you're lucky, selling takes only 30 minutes, just enough time for you to shop and buy some things with the money you made. On unlucky days you'll wait for 90 minutes just to find that they want to buy $10 worth of your items, then you'll have to drive back thinking, wtf did I just spend my whole morning/afternoon doing!?! read more

Inconsistent pricing. The first time I went here, I got a fair compensation for the items kept by the store. I decided to return, same brand clothing,, same level of wear, the store kept more pieces but I was compensated half of what I got the first time. It feels like it all depends on who is evaluating your clothing. Which is frustrating because it can be a long process and there is no factually sound way to demonstrate the inconsistency. At this point I am undecided about whether it is worth it and if I will continue to sell at this store. On a positive note, the store is clean and the staff is pleasant. read more

Great store a lot of great inventory for children of all ages. Staff is very nice and cordial. I brought in a lot of infant shoes, sneakers and summer sandals and they pretty much took them all. I bought my daughter two brand new holiday pajamas and a beautiful holiday dress and only spent 20 bucks. The only downfall was the mega blocks of thomas the train and friends which was showing on the box were missing all of the items of the characters. I won't be buying toys there again. Overall, it was an ok experience visiting this store. Also if dropping off to sell on a Saturday make sure to go at 10am exactly it gets really crowded after 11am to shop and sell. read more

Good hours, massive selection, good employees. It's a second hand store; I'm not sure what these bad reviewers expect, everything is well priced. I feel like Charlie Sheen after walking out of here: WINNING! read more

Once Upon A Child - Thrift Stores Near Me - Fairfield, New Jersey

Selling clothes to a second hand children's thrift shop isn't my first rodeo; I know you aren't going to get TOP dollar for the items you go in to sell. But you do want to be compensated accordingly, and Once Upon A Child does NOT do that. They will gladly accept your barely worn clothes and offer $1-$3. And this is $3 on a barely worn Guess coat, $1 on Jordan sneakers. I probably will never take my clothes back to this place; I rather give them to the Church for free, if all I'm going to get is $3 max. I take the money I make from my sales; and put the money into my children's savings or re-invest in clothes. $3 is barely going to be the tax on a new coat. The franchisee is making a killing. read more

I spent the weekend consigning at a local twice yearly consignment called Whoo Consigns. It was easy, you price your own items, you pay a small consigning fee, I think I did pretty well. Now I have all nice quality items (I was even complimented on my maternity wardrobe when dropping off my items). All in very good condition. Whatever I had left over I thought I'd consign with once upon a time. Thank goodness I didn't just show up as the website says. I called ahead. They told me there not taking any boys clothes 5t and under and pretty much nothing else. Things have to be basically new, no character shirts, etc.. Hello! I thought this was a consignment shop! I will not sell here nor shop here. Plenty other places to go. If you want to consign..seriously look into Whoo Consigns...so much better, friendlier, and more profitable if you have things in good condition. read more

Love the store. Never sold there anything but for buyers is great. Staff is friendly and helpful Amazing prices. Scored Harry Potter books for $4.50 each. Love it. Definitely will be there back again. read more

This store is amazing. I'm not big into used clothing, but this store changed my mind. Every piece of clothing I looked at was in nearly new to mint condition. I imagine they must be very choosy when buying clothes. I appreciated that as I was going through racks and racks of clothes. I really did not have to inspect anything as it was all in great condition. The store is excellently arranged; very organized, clean, and easy to navigate. I was impressed with the selection both in quality as well as quantity. I will definitely be back when visiting my friends in New Jersey and I am thrilled to know there is A Once Upon a Child a few hours from me here in California. I will definitely be checking it out and hope that it is as wonderful as the Fairfield, NJ store. read more

Once Upon A Child - Boys clothing packed full of clothes, but very organized. Aisles and aisles just like this. - Thrift Stores Near Me - Fairfield, New Jersey

Paramus location isn't the friendliest of staff. If you want great customer service, a clean and organized store, and knowledgeable (helpful) staff you should give Fairfield, NJ location a try. However, great clothing items, good stock in many different sizes. read more

1 star for SELLING- I got so little money for amazing clothing. They do not itemize a list or tell you what you are getting .... I feel totally sad and should have at least donated somewhere and gotten a larger tax write off 4 starts for BUYING- large selection with well labeled , clean looking clothing. read more

Love this place! Clean, organized, efficient, and the people are for the most part pleasant. Prices are good when you consider kids grow so quickly! Great store! Very clean, organized and well run. It's wonderful for grandparents outfitting their place for visiting grandchildren. Love this place. read more

wayyyy too picky on stuff especially when you tell them they can have it for free or donate........took a bag of clothes i found in my daughter closet she never wore that i got from there...and they didn't take them back talking about its not their style....don't recommend go too baby boomerang cuter stuff and actually buy cute stuff read more

you need to watch the employee like a hawk when they ring out. I specifically notice that the underarmour clothing has an alarm sensor on it. I asked the cashier that checking me out to remove the alarm sensor. and when I got home it was still attached! i went to the store to get it removed they will not remove it. the owner says how do i know you didnt buy it from macys?!. well if i bought it from macys i will go there duh! they are rude and not customer oriented. they can keep their used clothing. read more

Always a good selection, organized, and nice staff. Love the layout where the costumes are and the shoe selection can not be beat!! We will continue going out of our way to go to this location. Just be careful when you walk in the parking lot- people fly in off of route 46 and you can't see much until you're right in front of them! read more

The last time I consigned they paid me $120 for the clothes I brought in. If you're selling quality brands and in great condition, then this is well worth it. There are good deals to be had, so don't trust the bad reviews - they are likely from people trying to consign lesser quality items. I agree some of the staff is not the warmest, but the store is always very busy when I go in, so likely they are just absorbed in keeping up with the work. read more

I always find bargain deals here! I tend to buy only name brand clothing. At a place like this because than I feel it's worth it. I get my girls north face jackets here every year for about 50 bucks you can't go wrong. Shopping here is a plus for me read more

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Look no further. Our daughter and her family were coming for a few- weeks visit from Spain, and we needed everything for two children under 3. What to do (?) so we didn't have to get everything new and expensive. Called my sister who said all the young mothers were talking about this place called "Once Upon a Child" in Fairfield. Seemed like a good idea instead of doing the garage sale thing searching high and low, and ending up with nothing. Well, needless to say, we hit the jackpot. Came home with two porta pack play cribs for sleeping, high chair, carriages, car seats, a few toys and other items ... and at bargain, affordable prices. After our daughter and her family arrived, my husband took her to this same "Once Upon a Child" for clothing, while I was home with my grandchildren. Bam ! They were there three hours and stocked up with enough clothing, rain boots, rain coats, etc., to stuff a suitcase (50 pounds) to take home to Spain for a whole year of school, etc. And, she repeated this on their second trip here. Another 50 pounds of clothing to take home. She also got the most adorable clothing for the children for my son's wedding in Vermont. Also, the big discount with the 10 percent off card helped. Recently, needed a changing table for my other son's children. Bam, again. Found a beautiful blonde wooden one, with changing pad, at 1/3 the cost of new. Also, frequently buy clothing and toys for my son's children here in the U.S.A. You need it, they have it !!! Friendly, happy and most helpful staff. Oh, and also found lots of new clothing with original tags. Grandson's favorites were the piles of plaid shorts in all sizes they took home. Granddaughter loves the fancy dresses, in addition to the day-to-day clothes. read more

Did not have a pleasant experience. Waited for over an hour so they could look through the clothes I brought in to re-sell and they returned 90% of the things I brought in. They returned clothes that were brand new with tags that my child had not even worn! read more

The two times I went there to consign, it was an awful experience. The first time, I was there for two hours total...possibly over. The wait was so long and the workers are so slow moving. I gave it another shot and after an hours wait, I decided to just give away all my things to a customer in the store shopping. I left with no extra cash but felt good that I donated things to someone in need. Basically, you wait and wait, workers don't care and aren't attentive, you get little for your items. Not worth the wait or the aggravation. read more

I love this place. It is a franchise so each one is separately owned. The owner and staff there are what make a difference. Great place to sell gently used baby and kids clothes. read more

Don't try and sell anything here. You will literally get $0 for it. The staff is too frigid.

Unprofessional and rude staff. They give you very little money for clothes they buy. I know it's consignment, but come on. Will not be returning. I would rather give it away and take the write off. read more

Where should I begin?... After hauling a full shopping cart of gently used high end baby clothes, an automatic bouncer, new play yard, bobby pillow, changing pad, etc to the Fairfield store. I was offered $34 for a small box of clothes, shoes, changing pad and play yard (which they valued at $12). The stores policy on purchasing gently used clothes is ridiculous because they turned down brand new clothes for no apparent reason. The associate who assisted me had the nerve to say that she could hear a nose coming from the bouncer... So they could not accept it... In the end, I didn't sell the play yard, bouncer, or rocker, in addition to an entire shopping cart of merchandise. And while they refused to purchase a white fisher price rocker because of a small stain... right behind the register I could see the manager with a rag cleaning a walker recently purchased from another customer. At the end of the day, I was extremely disappointed and will never return to this store. I also noticed that I was being treated differently than the other customers... so take my advice and stay away from this store altogether. The staff were very racist and rude. read more

I've been to this store a few times as a buyer. On each occassion, as I was patiently waiting to PURCHASE items, I was passed over... Once, all seven of the sales people behind the counter literally ignored me for a good 5 minutes. I had my stuff in hand and my wallet ready to go. I had to ask somebody if I was allowed to buy the items. "Oh" is all I got. Second time, I was basically told to stand aside as somebody brought their box of junk in to sell. That person got priority over a paying customer. Sorry, but if I am waiting there to BUY something, take me so I can give your store MONEY and leave. Third time, I was waiting...and waiting....the guy in front of me was taking forever with his selling and then buying stuff in one transaction. Another salesperson took the customers BEHIND me to another register. Sorry, I don't speak the same language as you, but I just wanted to buy a few things and leave. The sales person's actions were totally racially motivated. Well, that is it..I'm done with this store. read more

The store is nicely organized and has a wide range of stuff from clothes to toys to highchairs. However, the racks were full of overpriced clothes - I buy secondhand stuff all the time, but $5.50 for a pilly t-shirt? $50 for a jacket (it was North Face, but still - this is consignment)? $2.50 for a paperback picture book? Maybe it's a good deal if you REALLY care about labels, but otherwise, this place makes no sense for the consumer. I brought two big boxes of clothes, and they passed on almost everything, even in-season, popular brand (that they say the buy - Gymboree, Gap, Janie & Jack) items that were in better condition than what I saw on the shelves. It's not worth a second trip for me, so next time I'll just donate everything and take the tax deduction. read more

What started out as a nice and helpful consignment shop where people in need can go for affordable children's items, has turned into a regular retail store with great prices. The place is flooded with snobby, greedy rich people looking for a good deal. The store now caters to these people by being extremely picky with what they buy from people. If it's not a "good seller", they give it back to you and completely waste your time and efforts of lugging all the stuff you no longer need but would like some money for to buy things you do need. Would not recommend. Looking for a new, REAL consignment shop. You just lost one of your biggest customers. (I'm working on my 4th reward card already) read more

After listening to the ad for the new store in Paramus on Pandora app for months decided to finally check the store out in Fairfield. I am currently 29 weeks pregnant with a baby girl. I am in need of some warm footie onesies and this was the perfect stop. As a first time mom I didn't want to splurge on baby items I know I wouldn't get to use more then twice and I have to admit this is the perfect place for me. Love the huge selections and color coordinated racks for my OCD lol. It is a little overwhelming the amount of choices but I also got to peak at the prices ranging from $2.50-$8.50 in newborn to 3 months section. Not bad as I usually shop at target clearance rack at similar prices for items I really don't need but they are on sale so why not. Store was clean and organized in general. The quality is great as i bought fleece and that tend to show wear and tear. 4 stars because the newborns and 0-3 months items were mixed up so kept picking up items with label that said newborn but the clothing tag said 0-3 months. read more

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Waste of time, they only take new stuff. Id rather buy new on sale from a department store, same prices.

If you plan on bringing in anything to this store, make sure your child has never used it. They only want nearly brand new items.

We went looking for a stroller organizer and asked the girl at the counter if they had any and she said "we don't sell things like that". We walked around and found one so you actually do sell them. read more

Oh. My. God. I'm a mom. I have a four year old and a three year old. I can't even begin to fathom how much money I could have saved over the years if I'd known about this place sooner. Where to start? Their policy on accepting clothes is what makes it a great store. I saw a review about them not taking everything- and offering little for what they took. Here's the thing, the HAVE to do that. The quality of the clothing and toys and baby supplies (cribs, bouncers, etc.) they re-sell is excellent. There are quality name brands, like Gap and Gymboree, and many of the clothes DO still have tags. I also brought a ton of stuff on my second visit- and barely had anything accepted. I dropped the "rejects" down the street at Goodwill. I was actually GLAD to see they were so discerning- I honestly am looking at this more as a business person, knowing that quality is what keeps people coming back. As for what they pay? They need to make money, and they give about half of what they sell the item for. Here's the thing- the MOST EXPENSIVE piece of clothing I could find when I was shopping was $12. That means the max PER ITEM you will get is $6. I would look at this more as a way to get a little bit of credit towards your purchases, and a place to get rid of some of the barely worn stuff your kids grow out of- if you want to make money selling clothes, this isn't the place to do it (try Ebay). Do the math. Most of what I bought was in the $2.50 (pjs for my girls) to $6 (a really cute sweater dress). They know what is in demand, and they have a list at the front for those who are thinking of bringing stuff in. I recommend reading it, because business is all about supply and demand, and if you have something they can sell, they will take it. The store is bright, the stuff is well-marked, and organized by color and size (I wish my closet was this organized). As for the service- they were incredibly helpful and willing to help you look if you're searching for something (I needed a nice dress coat for my daughter, and the woman walked me over to the section, helped me find her size, and was extremely friendly). One person on the staff overheard me talking to my mother-in-law about looking for a purple cape for my daughter's Halloween costume, and spoke up that I could also check the girls' sweaters section, since they had several poncho style/cape style sweaters. All in all, an outstanding experience. I can not recommend this place enough- I live about a half hour away, and it is now my go-to store for my daughter's clothes. read more

This place is a gem for parents. You are able to sell your new or gently used kids stuff, including clothes, shoes, toys, strollers, books, etc. They go through and inspect what you bring in. They might not take it all depending on their current stock and the condition of the item. But they will pay you on the spot for whatever they do take. I've been able to sell my daughters' clothes, shoes, and bassinet. Very quick and easy!!! read more