Not impressed with the service. As soon as I walked in I could see both of the store customer…read moreservice workers look like I was going to bother them..and I could hear it in the ladies voice ..not sure if it was the color of my skin or just the way I looked..I did ask the lady if she was ok and she replied yes..after I asked if she was ok her voice changed and sounded fake. ..I wouldn't suggest this store..

Jo H. at Wireless World is hands down amazing! She is the one that handles our business lines and…read morealways gets us our best deal! Highly recommend!

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Thank God for Ez money . If it was not for them i would have been hungry and homeless…read more Thank you Ez money Jesus bless you and keep you and make your face to shine. See you the 15th

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I work with Verizon, not only through my work, but with my personal phone. The people here always…read moreseem nice, but however it seems like whenever I come to this location for a problem, they always send me to the 1-800 number. It's frustrating because they're supposed to be here for support their customers, but they never actually help me (support me). Verizon in general really just really needs to think things through as a company.

Terrible customer service. Longest wait times of any business I have ever dealt with.read more

Good survive and helps customer with care. Just be patient…read morewith them. I've had sever issues that they fixed

Find people who know what they're doing. such an inconvenience every time you need a new phoneread more

My husband upgraded phones and it was so easy! Lydia and my husband joked the entire time and it…read moreseemed like the transfer was over in no time. She was very patient and helpful, my husband is far from tech savvy. We also visited not long before this visit because our son's phone was not charging. We were in and out with a working charging port within minutes. Two thumbs up to the staff!

Dahlia was great in helping us transition from AT&T to T-Mobile. My Dad decided we should switch to…read moresave money, the initial phones we got were good for my parents but I'm heavy on the media and noticed after a day or so and realized I should have upgraded to a larger gig phone. They had one in stock and we returned the next day to get that upgraded. My bad for not noticing at first but they made the upgrade quick and easy. Their over all customer service was friendly and great.

The.Best. Today, it was Ryan who was awesome, but all of these folks are amazing!! Thanks guys!read more

Agents need to learn the art of conciliatory customer service. Telling a customer that you are…read moresorry for a miscommunication or misunderstanding regarding a transaction is not the same as admitting fault. On the contrary, it diffuses frustration. Doubling down with commentary on how the customer is wrong when the company is already taking steps to correct an unsatisfactory transaction is counterproductive. Telling the customer to leave the store because you don't like being told that they felt inadequately informed of costs prior to the transaction--literally "kicking them to the curb" while knowing you have just sent their ride on an errand to retrieve something you need to complete the resolution--is unkind. Witnessing them as visibly upset while they wait on the sidewalk outside your store for an extended period of time for their ride without taking the time to check on their needs is unprofessional. Ignoring the individual who arrives to pick the upset customer up when they come in to complete the transaction for which you sent them on an errand prior to shaming their spouse is petty. Two of the four agents at this store could do better by checking their sense of self-righteousness and impatience when speaking to customers.

Lori was very helpful when we picked up our phone. She explained everything and gave us accurate…read moreinstructions on how to complete the set up of our new phone. We were waited on right away and out within just a few minutes. Great store! Great staff! We will definitely go back to this store when we get our next new phone.

If I could leave no stars I would. This place is s the worst. Not only did they screw us over when…read morewe were upgrading our phones but they also defrauded my elderly in-laws out of over $500 when they went in to cancel a phone line and an employee opened up a fraudulent account using their bank number, then 8 months later refused to let them cancel the account. DONT GO HERE.