I chose Synlawn because of my dogs. I have their Lowe's version at my house in Florida. It has held…read moreup thru several hurricanes. Paula the sales manager could not have been nicer and so easy to work with. The guys did a wonderful job and cleaned up after they were done. If fact I am having they come back and do another section of my yard. Definitely recommend!!!!!

Purchased AstroTurf from this company at October 2024. Turf is great and does fine. Now there seems…read moreto be roots growing beneath the turf. It takes WEEKS to try to contact anyone about this. Tried calling, receptionist states that they'll tell the next available person to give me a call. They never do. I emailed them, they respond with statements that do not lead to any type of resolution to this situation, such as "Just wanted to reach out, because we are unsure how the roots are growing under the turf. We did install a weed-blocker on top of the dirt." I finally managed to get someone on the line, they say they'll charge a $2800 fee to investigate the matter and fix it IF it's possible (I didn't see this anywhere in the warranty paperwork by the way). If it's a root issue, they can't remove it and leave you SOL. As professional as this company may seem, they don't want to help you without extra charge afterwards. Go with someone else that would.

Very knowledgeable staff and a good selection of gardening needs. They are very helpful and answer…read moreall your questions.

Went to Lisena recently for the first time to get plants and flowers for the backyard. They had…read moreamazing customer service and everyone who worked there was so helpful! They helped us pick out exactly what we needed, let us know how to care for everything we bought, and put everything into the car for us. They have a great selection and their plants and flowers are beautiful. I will be going here from now on for my plants and flowers and highly recommend!

Turface was great to work with from start to finish. I contacted several companies to clean my…read moreastroturf. They were hands down the most responsive and very professional and communicative throughout the process. I would definitely use them again. They did a great job and the turf area that they worked on looks great. I highly recommend Turface.

From the owner: Turface NYC is a residential artificial turf installer and cleaner focused on residential and…read morecommercial plots in the NYC area. When installing, we only use premium fescue so that our installations look like a lush green lawn that requires no maintenance from homeowners. Our cleaning process leaves turf bristles refreshed and more upright, and is child-safe and pet-safe.

I hired this company to install turf about two years ago. By August of this year, the turf already…read morehad sinkholes forming underneath, even though it was only two years old. When I contacted the company, they said it was "probably because it had rained so much." They came back, ripped up the turf, and refilled the dirt. After that, I noticed the turf was shedding badly. When I mentioned it, the installer told me it was because I had a "made in China turf" -- even though he was the one who originally installed it! He then claimed that it was his old boss who supplied that turf, not him. He was originally East Coast Artificial Grass and now he is Astro Turf Guru. Said East Coast sold it to him but the owner is the same name 2 years ago as today. Coincidence?! or Sketchy? I asked for new turf installation in October. The quote seemed high, so I asked for a better price, which they slightly adjusted, and I agreed. When they finished the new install, something looked off -- so I lifted a corner and found they had installed the new turf directly on top of the old turf. I'm no expert, but I'm quite sure that's not the proper installation method. When I questioned it, they told me it was "good for kids if they fall." I never requested extra padding, and it's not the right material for that purpose. Ask any other turf professional, they all say no not the right way to install turf. When I called to address the issue, the person on the phone had an excuse for everything and wouldn't take accountability. He said he wouldn't redo any extra work because the ground was uneven -- even though he was the one who worked on that same ground just two months prior. I requested a refund, at least for the cost of the turf, but he refused. He offered to come back and "fix it," but after how many times the company came to work on it and it's already been messed up, I didn't trust them to make it worse. Overall, this was a very unprofessional company that clearly doesn't do the job the right way. I wouldn't recommend them to anyone looking for quality turf work or HONEST communication.

We had high hopes for the GURU but unfortunately they turned out to be a sham. They pretended to do…read morework in our artificial turf, created a fake drainage pit area that created more problems than before and they are one of those companies that "only like cash". Because that way they can get out of town pretty quickly once they pretend to do work for you. He's a charismatic (although very salesy) sales guy that turns nasty very quickly. They were more expensive than other providers which we initially thought was a good thing for quality work but it turned out to be exactly the opposite. Please don't get scammed.

SCAM WARNING ! BEWARE! I've worked with Greenr world…read moremultiple times and had no issues however this last time I got completely robbed. Aaron Landman does not work for Greenr World anymore, yet he took the job , took my $4,500 deposit and wont respond my phone calls or text. DO NOT work with him!! Nicholas is the true business owner, who now works under onafastpacecontracting he is completely reliable and would work with him 100% again.

The Pet Turf is great. It drastically changed the look of the backyard and the smell of all things…read moredog is officially gone. I run a dog boarding business and the amount of paw traffic is intense. It looks sooo much more professional. The yard smells fresh & clean & I'm no longer embarrassed when pet parents come to pick up their pets. A real game changer. So happy I did this. You guys did an amazing job! Amazing amazing amazing. Thank you so much, the dogs are saying thank you too! They love it!

They came. Looked at the job…read more Never quoted me a cost despite several texts asking for a quote. Not reliable.

From the owner: Grass365, your destination for top-tier artificial turf solutions. Proudly extending our services…read moreto cover all of Connecticut, New York, and New Jersey, Due to over 18 franchises nation wide, we have a local feel but a national reach. Transform your outdoor space with our premium synthetic grass. From residential lawns commercial landscapes, doggy day cares, playgrounds, putting greens and more! Our eco-friendly products offer a low-maintenance alternative. Say goodbye to muddy paws and messy shoes! Our kid and pet friendly artificial grass ensures a clean and enjoyable outdoor space. Looking to improve your golf game? We also create the realistic feel and roll a professional putting green has. Contact us now for your fake grass supplier.

Ordered several hundred dollars of stair parts, including rail, balusters, newell posts, and a…read moregooseneck return. Quality seemed good, except the rail had a beveled defect at one end that kept me from completing the project. They agreed to replace the 2 foot section of rail, which took long enough to arrive that I bought some rail from Home Depot to finish the project. One piece costing over $200 did not fit. I ordered a replacement which arrived promptly. I then inquired about a return of the $200 piece (unused) that didnt fit. Provided order info but have not gotten an approval to return. I guess that will be expensive firewood. Product quality is fine. Customer service, not so much. Don't bother with their chat application.

I had an extremely frustrating experience with JMP Wood and would strongly recommend looking…read moreelsewhere for any wood products. My original order (balusters, handrails, and newel posts) was placed on 12/31/25 and didn't ship until 2/10/26--well beyond the "12-24 day" manufacturing estimate listed on their website. I had to call them myself just to get the order moving. Unfortunately, it got worse. I realized I needed one additional newel post and placed that order (#280853) on 2/15/26. I even called customer service the same day to explain that this single item was holding up my entire project and asked if they could expedite it. I was told they would "put a note in." After 24+ days with no shipment, I called again and got a dismissive explanation about how "manufacturing works," with zero accountability or urgency. After leaving honest negative reviews, my order was suddenly cancelled altogether instead of being fulfilled--after I had already paid $174.27 and waited weeks. That's completely unacceptable and feels retaliatory. This company: * Does not meet its own timelines * Requires customers to chase them just to get orders moving * Shows little regard for project deadlines * Responds poorly to feedback If you're working on a time-sensitive project, do yourself a favor and go with a more reliable supplier. JMP Wood cost me time, money, and unnecessary stress. Resolution I'm seeking: completion and shipment of the ordered product in a timely manner.