Bradley Martin is very experienced and very knowledgeable. He's very thorough and professional in…read moreevaluating jewelry. He really knows his stuff

After getting engaged, the first order of business (after celebrating of course) was to get my…read moreengagement ring appraised by an independent party so that we could include it on our renter's insurance. Adam found Brad Martin through Yelp, and he was easily able to schedule an appointment to meet on a Saturday morning. I really, REALLY appreciated that Brad did the entire appraisal in front of us and my jewelry did not have to be sent away. He also doesn't buy or sell so he's about as independent as you can get. Throughout our meeting with Brad it was fun to learn about the diamonds and the gold. He even let us look in his microscope at some of the unique features on my stone. My favorite was one of my side stones has a fracture all the way across and it was so neat under magnification!! Brad's passion about gems was obvious throughout the appraisal. Plus, his appraisal paperwork was ready for us to take at the end of the appointment. Step 1 of going from Miss to Mrs... easy! I will always recommend Brad for jewelry appraisals.

We needed insurance appraisals for our better jewelry. Brian is a GIA gemologist, and provided…read moredetailed appraisals with high quality color photos. These need to be updated every 4 years, and we just completed that process. This second round of appraisals were just as thorough as the first, and we continue to be pleased with the results. We recommend Brian without reservation.

Rocca Jewelry Appraisal was recommended to me by a diamond jeweler in New York City. Brian did a…read morecomplete and careful examination. The documentation/report he provided was excellent. I would not hesitate to recommend Rocca or use him again.

They did a great job on the sale of my parents' belongings. I would have given 5 stars but when I…read morequestioned clean out fee, I felt that Jeff was defensive about the process. My question was legitimate as we were completely blind to the process; not being allowed to be at the sale or involved afterward, which is the standard practice. Overall, we were satisfied!

I have been buying my grandchildren chains and ring for years from palace. They would give me…read moreamazing deals. Recently my best friend gave me an antique wedding set from her mother's estate. Beautiful and unique but it had been severely damaged when they had to cut it off the owners finger due to an accident. It was rugged. I took it to palace to have it repaired. It was very expensive to fix it. And I didn't like that I couldnt make payments on a repair but the finished product was amazing! It's so we'll done. Looks and feels great. It's nice and thick. I have to say that palace has been serving me for years. And I highly recommend it!

This place is an absolute joke. I went in with a Neil Lane diamond ring 1.25 ct diamonds 10k white…read moregold $6k market value and they appraised it at $325. That's not a typo. I would avoid this business at all costs. You're far better off going to a reputable appraisal business.

Was in a hurry and needed a couple of watches sized. The two clerks did this for me immediately…read more Really great to be able to take back to mom the same day!! Also had stones replaced in ring a few months ago. Perfect match of stones. No hassles and nice price. Mother loved her old renewed ring. This is Reno's 5 star Jeweler. Great selections in many price ranges!

Our first trip here was to get my Seiko Chronograph repaired. The auxiliary gauges were…read moremalfunctioning. Mika checked it out and said that all it needed was a new battery. The second trip was all about jewelry. My wife's earrings were hurting her ears and Mika made a few adjustments to the catches and now they don't hurt her ear lobes. No charge. The third trip was to convert cuff links I inherited from my dad to earrings. We didn't know that they were sterling silver because they were so tarnished. When we got them back we were amazed with their appearance! They looked amazing!

We came in a on Sunday and were promptly greeted and told someone would be with us shortly. Scott…read moreasked what I was looking for which was the Rolex Oyster Perpetual. I wanted to try on a 26 or 28 for size. While they no longer sell new Rolex's, they offered to source one from the resell market. Instead, I tried on a similar watch style and size in both the Omega Constellation and a Breitling Chronomat but didn't care for the feel of those. I wandered over to see their Longines collection and tried on the Dolcevita mini and decided that would be my early birthday gift. It is completely different than what I came in for, but I love the look and feel of the watch and Longines was a Swiss brand I was intrigued by as well. The mini was too big for my wrist, but Scott said they could remove the links before I left the store. Since this location is a Longines dealer, they can also replace my battery if needed. We were both offered water and to have my rings cleaned while we waited which was a nice touch. Once the extra links were removed, I decided to just wear my new watch out. Along with the nice storage box, we also received a cute Longines branded pen as a gift. I really appreciate the time and attention Scott spent with me as I decided to find a new watch. When I'm ready for another watch, I will definitely reach out to Scott for assistance and will tell my friends to do the same.

Today I stepped in to the Luxury of watches. This was my 1st time buying a luxury watch. Scott took…read morehis time to show me the huge selection that they have of amazing time pieces. Explaining the differences and styles. The history behind them really making the experience exceptional. We landed on a beautiful Rolex after about 30 mins of browsing. The whole team there were absolutely amazing. Providing the level of service you would expect from a professional jeweler. Could not be any more happy. Scott thank you for making this the absolute perfect experience for me. You have earned a life long customer.

​Matt at Reno Watchworks is a true master of his craft. I came in with a few Omega watches that…read morewere left to me by my grandfather, as well as my mother-in-law's clock that had stopped working. From the start, Matt was absolutely fantastic. He took the time to explain the entire repair process so well that I felt completely comfortable leaving these sentimental pieces in his hands. ​I really appreciated that he gave me budget-friendly options alongside the choice of staying with genuine pieces. He was very transparent about where he sourced the parts and offered a very fair price for such expert work. Matt was extremely patient and answered every single one of my questions. If you have a timepiece that needs specialized care, I cannot recommend him enough!

I had an absolutely great experience at Reno Watchworks! I received excellent customer service by…read morethe owner, Matthew Bidenko. I had a watch that I replaced the battery and was unable to snap the watch back together again. Apparently, the watch crystal required a crystal press to snap the crystal back into place safely. He did so very quickly and didn't charge anything for his service! He was extremely friendly and personable with me. I have used other watch repair shops and can absolutely say that his expertise and knowledge of watches is exceptional! I will definitely continue to use this shop for any and all future repairs on my extensive watch collection without hesitation. I absolutely recommend Reno Watchworks to all you watch collectors and aficionados! Thank you, Matthew!​

I came here just to have the prongs tightened on my diamond because it was loose. Even though I…read moredidn't purchase my ring from this business, they were incredibly accommodating and helpful. They tightened the prongs at no charge and even cleaned and polished my ring for me--it looks brand new! Everyone was very nice, professional, and helpful. I really appreciated the great customer service and would definitely recommend them!

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.