I am so glad that I came across Michael's Yelp page while looking for a last minute appraiser who…read morecould remeasure the square footage of my home. Long story short, I was selling my home and the buyer's appraiser stated that my home had shrunken by more than 130 sq ft due to the new measurement that were in place as of April 2021. I contacted Michael to ask about his opinions of homes sq footage shrinking due to new measurement changes and he expressed that it shouldn't have shrunken by that much. I asked to see when he can come out to strictly just remeasure my house so I could prove it to the buyer that the house measurements were still the same if not, similar, even with the new measurement guidelines. Michael came out the very next day and measured my home and turns out the house is still at the similar square footage as written in the public records. Again, I'm happy I found Michael because he came out on a short notice, assisted with only measuring the house, and got all of the needed documents and map drawn out to me by the end of the night. Thank you again Michael!

Great service, response and turn around time. I'd you are needing an awesome appraisal company, you…read morecan't go wrong. Highly recommended.

Bradley Martin is very experienced and very knowledgeable. He's very thorough and professional in…read moreevaluating jewelry. He really knows his stuff

After getting engaged, the first order of business (after celebrating of course) was to get my…read moreengagement ring appraised by an independent party so that we could include it on our renter's insurance. Adam found Brad Martin through Yelp, and he was easily able to schedule an appointment to meet on a Saturday morning. I really, REALLY appreciated that Brad did the entire appraisal in front of us and my jewelry did not have to be sent away. He also doesn't buy or sell so he's about as independent as you can get. Throughout our meeting with Brad it was fun to learn about the diamonds and the gold. He even let us look in his microscope at some of the unique features on my stone. My favorite was one of my side stones has a fracture all the way across and it was so neat under magnification!! Brad's passion about gems was obvious throughout the appraisal. Plus, his appraisal paperwork was ready for us to take at the end of the appointment. Step 1 of going from Miss to Mrs... easy! I will always recommend Brad for jewelry appraisals.

We needed insurance appraisals for our better jewelry. Brian is a GIA gemologist, and provided…read moredetailed appraisals with high quality color photos. These need to be updated every 4 years, and we just completed that process. This second round of appraisals were just as thorough as the first, and we continue to be pleased with the results. We recommend Brian without reservation.

Rocca Jewelry Appraisal was recommended to me by a diamond jeweler in New York City. Brian did a…read morecomplete and careful examination. The documentation/report he provided was excellent. I would not hesitate to recommend Rocca or use him again.

I came here just to have the prongs tightened on my diamond because it was loose. Even though I…read moredidn't purchase my ring from this business, they were incredibly accommodating and helpful. They tightened the prongs at no charge and even cleaned and polished my ring for me--it looks brand new! Everyone was very nice, professional, and helpful. I really appreciated the great customer service and would definitely recommend them!

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Scott does amazing work and is very honest. His wife also made a lovely pearl bracelet from some of…read moremy random pearls.

Great work and couldn't be more honest. You won't be disappointed. Scott can design anything, bring…read moreyour ideas.

I have been buying my grandchildren chains and ring for years from palace. They would give me…read moreamazing deals. Recently my best friend gave me an antique wedding set from her mother's estate. Beautiful and unique but it had been severely damaged when they had to cut it off the owners finger due to an accident. It was rugged. I took it to palace to have it repaired. It was very expensive to fix it. And I didn't like that I couldnt make payments on a repair but the finished product was amazing! It's so we'll done. Looks and feels great. It's nice and thick. I have to say that palace has been serving me for years. And I highly recommend it!

This place is an absolute joke. I went in with a Neil Lane diamond ring 1.25 ct diamonds 10k white…read moregold $6k market value and they appraised it at $325. That's not a typo. I would avoid this business at all costs. You're far better off going to a reputable appraisal business.

Very kind staff and great service. I came to look at Bulova and citizen watches and they had a…read moregreat selection of both. It's also great to support a local place

My partner's ring was damaged at work and Precision Diamonds was recommended by a friend. Prior to…read morevisiting Precision, I received quotes from two other jewelers and thought I'd get one more. I was thoroughly impressed by the customer service. I was warmly greeted as soon as I walked in and was promptly helped. The quote I received from Precision was not only the best rate out of three quotes, they let me know that the repair could be completed within 24 hours! The other two joints said it would be at least a week and one said they'd have to send it out to the Bay Area for the repair. I would not hesitate to recommend Precision Diamonds & Jewelry to anyone needing fine jewelry repaired. The ring was repaired so well that it looked like it did when it was brand new. In addition to repair, they have a great selection of jewelry for purchase. Awesome job, Precision! And thanks for making my partner so happy!

I had a disappointing experience with the manager SAM ALALEM at this pawn shop. I asked a simple…read morequestion about the military discount and whether it also applies to military family members. Instead of calmly explaining the policy, the manager became rude and visibly upset because he couldn't clearly explain how the discount works. The interaction was uncomfortable, and even the employees seemed embarrassed--they were looking at each other because of the manager's behavior. I wasn't trying to argue; I just wanted clarification on the store's military discount policy. I believe customers deserve to be treated with respect, especially when asking honest questions. A professional and courteous explanation would have gone a long way. I hope management works on improving customer service and communication.

Run don't walk away from this place. They are rude and insensitive. My son passed away and his…read morebrother went t pick up his guns. Come back in 30 days because we have to do a background check. Went back to pick up the guns and was told you can pick them up but you have to leave them for 5 days for a background check. Then the price was $100 more. Woman was beyond rude and still don't have guns!!!!!!!!!!