This laundry changed hands a while back and now I have a problem with them actually ironing in…read moremajor wrinkles on my 100% cotton shirts. I seldom use them and had forgotten about my earlier bad experience. On the spot is now expensive and they require payment when you bring items in. The younger employees are sitting around on their phones and disinterested. The older person was unfriendly and abrupt. Obviously this is not typical southern hospitality. Since the hangars are twist-tied together and covered with plastic, you don't know which shirts have ironed in wrinkles until you remove the plastic and separate your shirts. I will have to wash the cotton ones and re-iron them myself. If there was a star less than one, I would have given them the rating they deserve. I will not forget to never use them again!

Good service and it was quick but very expensive. Paid $20 for each knee length gaberdine dress.read more

Bottom line-- Not many cleaners in Charleston. If you're going to come here, be sure to plan on…read moreadvanced accordingly. They will up-charge you for quicker "rush" service. They quoted us 3-4 days for 10 pounds of fluff/fold laundry. We paid extra to have it ready in 2-3. No bargain. It did the job. Nothing great.

Dropped off a suit, sweater, silk shirt, and linen blend dress for dry cleaning. Service was…read moreexcellent, turn around good, and everything looks well cleaned. It cost $80 for the five pieces, which while not cheap, I believe it would have been a similar rate at other dry cleaners in the area.

Dropped off 2 dresses for dry cleaning, got back quicker than I expected. Ladies are the best,…read morecustomer service is top notch. I have never had any problems when I lv clothes for cleaning.

What a wonderful business! I had two shirts that needed buttons sewed on. Something I would…read morenormally take care of myself but my eyesight is not what it used to be! The individuals who work there were very kind and helpful and when I picked the shirts up, they were neatly hanging on hangers as if they had been cleaned. A very thoughtful touch. I couldn't have been more pleased. Highly recommend!

Terrible dry cleaner been with them for years no more ! They wanted two weeks to clean a blazer and…read morewhen I went in two weeks later they said it would be another two weeks ! I took to another dry cleaner and they turned it around next day at half the price !

Low Country Laundry damaged and destroyed four pairs of my newly purchased work slacks, $100 each…read morefrom Banana Republic. Two of the pairs they turned the white inside lining and pockets pink, on the other two pants they destroyed three buttons and told me that per the agreement they are not responsible for button damage, they told me this after admitting an employee who they had recently fired used the wrong equipment on the pants which shattered the buttons. I had to convince them, to replace them and when they did they used a drastically different color thread and instead of using the spare buttons that came with the pants they used some that did not match the other buttons as well. I have emailed Sarah several times asking for a resolution, I asked for the pants to be replaced she stated she would not do that and the only thing she would do would be to give me a $100 store credit, of which I refused because only a fool would take more nice clothes back to these people. Further I got no apology, no refund of cleaning charges. I showed the pants that were turned pink to a more professional dry cleaner who instantly determined that Low Country left a red item in with my items when putting them through the machine. After I rejected sarah's Offer of store credit I countered with fixing the buttons again and replacing the two pinked pants. I have sent multiple emails, no response. They do not care about customer service, or quality and they certainly to not care about you and your garments. Look for a different cleaner, luckily the town has more than just these guys. Anyways their pricing was crazy high they charged me about $8 to clean a cotton polo shirt that cost me $20 new. They asked me multiple times not to write an online review, I told them to make this right and then I would not have too. All of the above are the facts, The cleaning plant manager told me they would respond to a negative review claiming it baseless and slander. Instead of just doing the right thing by your customer and make them whole again from your inability to care for people's garments of which you offered was also related to your difficult time finding and keeping good employees at your cleaning facility.

Sandy's is charging a fee for using your credit card. This should be a business expenseread more

I would not recommend this cleaners if you expect your clothing to be handled with care. I would…read moregive a Zero rating if I could. My clothing was severely damaged, and I was disappointed by the lack of accountability or compensation offered. There was no meaningful effort to address the issue or make things right. This was, without question, the worst customer service I have ever experienced. It was highly unprofessional and far below any reasonable expectation.

Seems like a real professional business! Good pricing and…read morethey do a good job! Quick turnaround . Best cleaner on John's Island

Needed a new dry cleaner after moving to Johns Island and happy we found our new place! Staff was…read morevery kind and quality of job was perfect - no issues at all getting dress shirts, blazers and maxi dresses dry cleaned.

Every time I go here, they get my stuff done right and it's ready when they say it will be. What…read moremore do I want from a dry cleaners? Oh and they are open relatively late, too, which I appreciate. Not a huge fan of the prices, they charged $35 to hem some pants for me which is literally a 3 minute job, and I feel like the dry cleaning is a bit pricey too, but it's Charleston and everything is too expensive here compared to other places I have been. I'm sure it's inline with other places in the area. J.Ja

I had a deeply disturbing experience with this business. The customer service crossed a serious…read moreline into unacceptable behavior. My wife visited this location and noticed a pricing issue. I was charged nearly double for the same items I drop off every two weeks, while she, a Caucasian woman, was quoted less than half for identical service. When she questioned this and took a public photo of the owner and another individual, the situation escalated. The owner or manager became aggressive, snatched her phone out of her hand, and threw clothing at her. This is not poor service. This is assault. She chose not to call the police at the time, but that does not change what happened. No customer should ever face physical aggression for raising a valid concern about pricing. If you plan to operate in this community, you need to treat every customer with respect and fairness. This experience reflects a complete failure in both professionalism and basic human decency. I will not return, and I strongly advise others to be cautious before doing business here.

Last week I was heading out of town for Thanksgiving, leaving on a 6am flight, and my clothes…read moreweren't expected until the next morning. The owner found out, called me, and brought me my clothes that night. I've never written a review before, but this family business goes above and beyond!

Good job. Price in line. I'm surprised most (all) local cleaners taking 5 days to get shirts done.read more