Every time I go here, they get my stuff done right and it's ready when they say it will be. What more do I want from a dry cleaners? Oh and they are open relatively late, too, which I appreciate. Not a huge fan of the prices, they charged $35 to hem some pants for me which is literally a 3 minute job, and I feel like the dry cleaning is a bit pricey too, but it's Charleston and everything is too expensive here compared to other places I have been. I'm sure it's inline with other places in the area. J.Ja read more

I had a deeply disturbing experience with this business. The customer service crossed a serious line into unacceptable behavior. My wife visited this location and noticed a pricing issue. I was charged nearly double for the same items I drop off every two weeks, while she, a Caucasian woman, was quoted less than half for identical service. When she questioned this and took a public photo of the owner and another individual, the situation escalated. The owner or manager became aggressive, snatched her phone out of her hand, and threw clothing at her. This is not poor service. This is assault. She chose not to call the police at the time, but that does not change what happened. No customer should ever face physical aggression for raising a valid concern about pricing. If you plan to operate in this community, you need to treat every customer with respect and fairness. This experience reflects a complete failure in both professionalism and basic human decency. I will not return, and I strongly advise others to be cautious before doing business here. read more

They washed my suit pants, ruined my brand new. Brooks Brother suit. Then they got angry because I took pictures of it and called the police because I was taking pictures. These people do not respect our community or country. Just here to steal read the other reviews. Please do your research!!! read more

Service is horrible... finished product is not up to standard. Find some place else, do yourself a favor. read more

Dry Clean Express - How I got my pants back after they had my suit since Monday... it's now Friday! Service is horrible ... jacket was the same way. - Dry Cleaning Near Me - North Charleston, South Carolina

My fiancé did a job for them to repair parts of their shop. The owner refused to pay him for an 8 hour job. Wouldn't recommend if you support small business owners like himself. read more

Dry clean Express does great work dry cleaning clothes. My suit and shirts were ready in one day with no extra charge. I am glad Dryclean Express means what the name says, dry cleaning and on time. Kind service and parking. read more

Do not recommend! Dropped off my wool coat to have cleaned with a small dirt stain and this is what I received back with a large oil stain and pulled fabric. This was a brand new coat and is now in worse condition and ruined. The owner also does not care at all and was completely unprofessional. I should have read the reviews first because they seem to give everyone's items back with more stains and damage to them. AVOID THIS BUSINESS. read more

Dry Clean Express - Dry Cleaning Near Me - North Charleston, South Carolina

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Worst services. Non chalant employees. Cleaning not returned on scheduled time. And clerk lied to cover coworker. Do not use For me they weren't worth the value. I had to make 4 trips to get my clothes not given when promised. I live in Park Circle so those 4 trips were a waste of gas. read more

Do Not Come here if you have a military uniform.I'm newly stationed here for not even a year. I had a dress uniform inspection coming up so I tried to find a place to get them spruced up....I called beforehand and asked if they do military uniforms and sew on patches....the person I believed to be the manager said yes so I took two uniforms there for dry cleaning and patches.....in my whole 13 years of my career this was the worse experience I ever had...I was told my uniform would be ready by Tuesday (my inspection was on Wednesday). I came on Tuesday and my uniform was not ready....I dropped it off on Friday....my uniform wasn't even close to being done....it wasn't even cleaned yet! I was so upset that I asked for my money back but no I got a promise from the manager that they would have it fixed at 0630 the next morning day of my inspection....manager never showed to fix my uniform like she said she would...instead there were two sweet ladies trying to help but they had no clue how to press my uniform top....and I had to wait until 0700....when she said she'd be there early for me.....they are very over priced and messed up my uniform to the point where i couldn't even participate in my inspection...as for the other uniform I also had specific instructions and the guy at the counter clearly didn't listen very well.....I ended up doing my 2nd uniform myself when I got it back because they'd ironed out my creases when I told them not to....it was a mess for what I paid and not a sorry, or apology, or refund was given....don't waste your money here...I was treated awful! read more

Dry Clean Express - Dry Cleaning Near Me - North Charleston, South Carolina

I show up to drop off my clothes before closing. The lady walks out and says they stop taking orders at 6:45pm. I look at my watch and it's 6:48pm. The door says open until 7pm. I am a regular customer and rushed from work because of high traffic and that's the respect I get. I will never show back up again. read more

Great staff, very friendly. I left items in my pockets, they put them in a separate bag and attached to my order. Very caring ,professional staff. read more

I have really been trying to hang in there with this cleaners, but each time I go there is different information. Drop off time for same day is eerratic Today went real early , 7:30 in hopes of avoiding that issue. Today it's, we not offering that anymore, short staffed. Ok, that may be out of your control, but you can update your website to reflect that. Since I checked that too. read more

Always polite. My clothes come back looking great every time. The delivery service is a great option too.

I called and inquired about how much men's shirts to just be pressed, I was quoted $1.52 so I dropped off on Monday and was given a receipt that says $12.61. Today I go to pick it up and I am charged $25.27. As a first timer (and now last), . The response I got was that it is considered dry clean & not laundry. How in the world can you quote & give a receipt for one and then charged double? read more

Dry Clean Express - My receipt - Dry Cleaning Near Me - North Charleston, South Carolina

They are fast and did an excellent job on all of our clothes we were wearing for my daughter's wedding weekend. Highly recommend.

I work for a local Church congregation and took some robes there for laundering and alterations. I paid for the alterations (on one robe) in advance, but they told me it would be 4 week before I could get my robe back and I was cool with that. When I came back to finally get my robe the attendant was very dismissive, rude and (to me) - disrespectful. When she finally found my robe she didn't hang the robe (because it is a long vestment,) but she slung it over some apparatus in the store with no regard for the starching and pressing I asked for. The attendant looked like she came in with an attitude (and, I know that everyone has a bad day or two) but, this demeanor was very ridiculous. I have read a lot of bad comments about this establishment and it seems that the complaints are about the same. read more

I have been on the hunt for a dry cleaner for quite some time. Everywhere has mixed reviews, so I decided to just bite the bullet and go for it. Chose Dry Clean Express because it is located near my office and on the way to/from work. I pass it every day! I drove up, not knowing what to expect. They have a drive up window which is incredibly convenient, especially during these hot days! The gentlemen was quite polite. He honored my Yelp check in offer with no issues. He also discussed with me a Gold's Gym discount (which, I am a member of- so I am happy they offer it!) and the other specials they run throughout the week. He advised me that since I was dropping my order off before 3pm that day, it would be ready by 4pm the following day. I opted for a text when it was available. Around 1:10pm the next day my stuff was ready. I drove up and gave them my ticket and a nice lady brought out my dresses. She even went into the back seat and hung them up for me! I appreciated that. I paid for my order and went on my way. Checked out the dresses when I got home- gorgeous. Still in tact, no issues at all. I'd highly recommend this location to anyone in need of dry cleaning. I will certainly be back! Monday- 6 pants/skirts/shorts, get 7th free Tuesday- Women's day! 15% off women's two piece suits Wednesday- (Their busiest day!) $1/shirt with $14 in dry cleaning (which is easy- two dresses, before my Yelp discount was $14) Thursday- 10% off household items (yay- winter comforters can finally get washed!) read more

Awesome business. Very accomodating to my schedule for my daughters ROTC uniforms. Worked to give me best price. Very courteous. Would recommend to anyone. read more

Dry Clean Express: 8345 Dorchester Road. North Charleston, SC I have been using this Dry Cleaners for a number of years and have always be satisfied with the service. At one point, a zipper had to be replaced within one of the Slacks due to the pressing. The owner immediately addressed the issue without any hesitation and or discussion. The staff is always happy and professional. And I'm always monitoring (and or aware) of the interaction with other customers and the other customers appear to be happy and or satisfied with their service also. I've lived in this area for the past 19 years, Retired Air Force and delighted to have a business owner in my community to meet my needs for cleaning service for me and many others. read more

Damage my table cloth. When I showed and explained to them. The female owner gave me excuses. Told me they steam table cloths. Well!!!! Hello!!!! That can damage the material. They have no integrity. Be careful. Don't go to them!!! read more

I had a Black Tie event with business partners in Atlanta. I brought in my dress on October 20 I was told by October 25. I will have it back altered and dry cleaned when I picked it up on October 20 which was a Wednesday and I brought it home. I realize the dress hadn't been altered. The dress hadn't been dry clean so I went back up there After showing them the owner said yes it hasn't been done. She would guarantee that I will have it that Thursday the 26th x 7 o'clock Thursday came in at 6:40 that evening. I was told that I had to pick it up on Friday morning I work from 3:45 in the morning to 1215 so as soon as I got off I went to pick it up. I I unwrap the dress right there the alteration was horrendous , I pointed it out to the clerk she 100% agreed with me so she was going to let the owner knowtoday is November 9 and the owner refuses to speak to me refuses to meet me and basically at this point is avoiding me this is not how you run business this is not how you do customer service I know some of y'all say just let it go, but it's the principal behind it. You did not keep any of your guarantees that you said to Me . read more

This is the best and cheapest dry cleaners around. I always have a great experience with whatever I take here to get drycleaned. I trust them so much that I even had my wedding dress cleaned here! They also give you a 10% discount if you are a member of Gold's Gym across the street. I just took a dress and a shirt to be pressed, and another shirt to be drycleaned, and the total for my bill was around $10. You can't beat these prices! read more

Dry Clean Express - Dry Cleaning Near Me - North Charleston, South Carolina

THE BEST!!! I have been taking my clothes to Dry Clean Express for a few years now and I have always had great services from the staff, fast service (I usually pick it up the next day - easily, and my clothes are just the way I like them. I am constantly telling my friends about Dry Clean Express as well, especially if they live in the area. #THEYAREGREAT #FIVESTARSFROMME read more

Drove across town to utilize their same day service to be told they couldn't offer that today . DONT ADVERTISE WHAT YOU DO NOT OFFER !!!!!!!! If consumers don't start holding businesses to a standard they will continue to decline in service . Pretty disappointed I've previously recommended this place only for them to turn out to be as disappointing as most others . read more

I've been using them for years. Drive up, drop off, drive back 24 hours later and pick up. Fast, friendly and have never had an issue.

I ask for DRY CLEANING on a 250 dollars pants with stones around the edge of pockets and they hide the damages on the pants until I paid when I got to car I realize that the pants where damage and I came back to the place to only found VERY RUDE screaming and bad customer service from the lady that works on front believe to be Indian, be careful with the doors she loves to close the door in your face if you not satisfied with their DAMAGE BAD BUSINESS!! read more

Dry Clean Express - Bad Business!!! - Dry Cleaning Near Me - North Charleston, South Carolina

Contacted owner to report an issue with drive thru curb hitting tires/rims because it's too tight to safely drive thru. He refused to fix issue even though its a low cost fix. If you go here - use super caution and watch the curb while entering drive thru ! I'm taking my business elsewhere. Not worth the risk of damaging my vehicles. read more

Excellent customer service, beautifully pressed clothes, very reasonable prices. Those are just a few things that I tell my friends and co- workers about Dry clean express. If you like your clothes cleaned by polite, knowledgeable, and professional people, this is where you want to be!!!!! read more

I was out riding my bike on Saturday and decided to pick up a couple of pair of pants I had at the cleaners. I got there early Sat. morning and the (I suppose) owner saw me pull up on my bike. He found my pants. Because I was on a bike I asked him if he had a plastic bag I could use to put the pants in. IMMEDIATELY, without looking he stated, "No, no. We dun have no bag." I didn't even ask him to look. It was a cheap way of finding out that he's not the type of person I care to do business with. In fact, as I left I told him as much. read more

Horrible customer service! Ruined a jacket and didn't even apologize for it! The owner is not a nice man at all!! DO NOT waste your money supporting this crappy cleaners! read more

Found this local dry cleaners in my area and was thoroughly surprised. They not only cleaned my clothes earlier than promised, they did a spectacular job! Will def use them again! read more

Very fast and convenient. Shirts came back clean and properly pressed. Would highly recommend! Their specials are also a big plus if you can take advantage of them. read more

No customer service from Mumbles McMumble at the front register. First time customer and pick up my shirts with the worst pressing and steam marks, several of then just as wrinkled a when they went in. They won't get a second visit out of me. read more

Horrible customer service!! They don't care about the job they do. Nasty and very unprofessional!! Do not go here!!! read more

I'm new to having to use a dry cleaning service, but with my daughter in ROTC this year I've had to find a place to have her uniform cleaned. My first time going in there was so pleasant. They were super friendly and smiled so much. The second time we dropped off her uniform we had the same experience. Very kind people. But it gets better. WAY better. We dropped off the uniform and through my own misunderstandings, didn't realize they aren't opened after a certain time on Saturday and are closed on Sundays. My daughter had a Veteran's Day Parade to attend and we both panicked and she was devastated to disappoint her team. We put in an email desperately asking if we could stop by and pay extra to get the uniform picked up. They called us back within a couple of hours and met with us 20 mins later to get her uniform. They saved they day over a mistake I had made and didn't charge us at all!! He was SO NICE to us and I just can't thank them all enough for their exceptional customer service. I'm not one to leave reviews, but this place truly deserves it. I won't use anyone else after this. read more

The service here has been great. I've taken quite a few items here over the last few week's and everything has come back as promised, and when promised. I have had no issue with them and will continue to use them for all of my dry cleaning. read more

I take my clothes to these people for the past couple of years and they do a fantastic job on them. Very clean and professional.

Didn't have high expectations starting out since the yelp reviews have been subpar. I found this place to be very fast and convenient. My suit came back very clean and properly pressed. Would highly recommend this place. The front desk people were super nice and attentive. read more

Took a dress with one tiny coffee spot on front. They didn't get it out. Took it back, was told no guarantee on spots. They didn't get the spot out on the second try but, they managed to get two ink spots on the back of the dress. I'll try another cleaners or stop buying clothes that must be dry cleaned before using this place again! read more

I have been using Dry Clean Express for a long time now. This place is awesome! The staff is really friendly, nice and very consistent. I highly recommend this place!!! read more