Every time I go here, they get my stuff done right and it's ready when they say it will be. What…read moremore do I want from a dry cleaners? Oh and they are open relatively late, too, which I appreciate. Not a huge fan of the prices, they charged $35 to hem some pants for me which is literally a 3 minute job, and I feel like the dry cleaning is a bit pricey too, but it's Charleston and everything is too expensive here compared to other places I have been. I'm sure it's inline with other places in the area. J.Ja

I had a deeply disturbing experience with this business. The customer service crossed a serious…read moreline into unacceptable behavior. My wife visited this location and noticed a pricing issue. I was charged nearly double for the same items I drop off every two weeks, while she, a Caucasian woman, was quoted less than half for identical service. When she questioned this and took a public photo of the owner and another individual, the situation escalated. The owner or manager became aggressive, snatched her phone out of her hand, and threw clothing at her. This is not poor service. This is assault. She chose not to call the police at the time, but that does not change what happened. No customer should ever face physical aggression for raising a valid concern about pricing. If you plan to operate in this community, you need to treat every customer with respect and fairness. This experience reflects a complete failure in both professionalism and basic human decency. I will not return, and I strongly advise others to be cautious before doing business here.

Finding a new dry cleaner is tough sometimes. I haven't needed one for a while because of covid but…read moreI had a wedding last weekend and needed that perfect crisp white shirt. This place was close by and had good reviews so I stopped in. They were very friendly at the counter and had my shirt ready the next day. Prices were good too. I'll give them the benefit of the doubt and give five stars because I had a great experience and will continue to go back and make them my regular spot.

I've used this place twice now and could not be happier with the results. Yes, the lady at the…read morefront can be very "bottom line" in how she speaks--but watch her! She is juggling multiple tasks and turning out a quality product. I have zero complaints because she has a job to do, and I'm not paying her to fawn over me. I had a bunch of tablecloths that needed pressed today and was turned away by three other places (I was searching closer to home) and called here because it was close to work. She told me to bring them right over and assured me they'd be done in time. I would 100% recommend this place as long as you're not a sensitive snowflake who needs someone to hold your hand while they talk to you. The quality of the services is worth it.

Seems like a real professional business! Good pricing and…read morethey do a good job! Quick turnaround . Best cleaner on John's Island

Needed a new dry cleaner after moving to Johns Island and happy we found our new place! Staff was…read morevery kind and quality of job was perfect - no issues at all getting dress shirts, blazers and maxi dresses dry cleaned.

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

Every time I come here I have a wonderful, curated experience that is personal. They are an…read moreabsolute pleasure to work with and work their hardest to give you what you want. They will also be straight up with you if something is not possible. Really just great humble people that love their craft and are good at what they do. Come here for your alterations!

Bottom line-- Not many cleaners in Charleston. If you're going to come here, be sure to plan on…read moreadvanced accordingly. They will up-charge you for quicker "rush" service. They quoted us 3-4 days for 10 pounds of fluff/fold laundry. We paid extra to have it ready in 2-3. No bargain. It did the job. Nothing great.

Dropped off a suit, sweater, silk shirt, and linen blend dress for dry cleaning. Service was…read moreexcellent, turn around good, and everything looks well cleaned. It cost $80 for the five pieces, which while not cheap, I believe it would have been a similar rate at other dry cleaners in the area.

I had an extremely disappointing experience with this dry cleaner…read more I dropped off four items, including a formal dress, and was quoted a standard cleaning price with no indication of any issues. I later received a text that my items were ready early. When I arrived, I was told my dress had been "reclassified" as a wedding dress and the cost was now $200 -- without any prior communication or approval. I made it very clear that I would not have agreed to that price. Instead of acknowledging the mistake, staff argued with me for 20 minutes about whether the dress qualified as a wedding dress, completely missing the point that no one contacted me before proceeding. To make matters worse, when I got home, I discovered a large stain in the front center of the dress that was not there before. They offered only a $50 discount, which does not come close to addressing the issue -- especially considering the cleaning cost exceeded the value of the dress itself. This was a complete failure in communication, customer service, and quality of work. I would strongly caution anyone considering using this business.

BEWARE DO NOT USE FOR ANYTHING YOU CARE ABOUT!!! NIGHTMARE…read moreexperience! I dropped my rehearsal dinner dress off to get slight tailoring MONTHS ago and it walked off. Management has checked the video tapes multiple times, contacted their multiple tailors and it is just gone - totally unaccounted for! I was promised the owner would be in touch to resolve this very expensive situation, but I'm still waiting!!!