We just had OTL lift our 35 year old poured sidewalk, it had sunk a lot toward the house so to prevent the basement getting water leaks, we looked for help. From the first phone call I made (to Debra one of the owners), I saw a company that's very customer-focused. Without any commitment from me she spent time to fully explain the complete process. We had several companies giving us a quote for the work, none spent the time like Debra did. Grant (another owner) came out and after looking things over was also great and answering any questions. When their crew arrive, they quickly mentioned a couple of very challenging areas, that if they couldn't would reduce their fee accordingly. But they worked diligently (even in 28+ weather), and were able to complete the job to our satisfaction and then some! A winning combination - customer-focused, great communicators, do what they promise at a fair and competitive price...thank you everyone at On The Level! If any of our family and friends need your services I'll be sure to recommend they call you. read more