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George's Ditching & Trucking

5.0 (2 reviews)
Closed • Closed

Services - George's Ditching & Trucking

Environmental abatement

Excavation

Snow removal

1 More Service

Trench digging

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10 years ago

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ServiceMaster Of Edmonton Disaster Restoration

ServiceMaster Of Edmonton Disaster Restoration

(4 reviews)

Our home flooded this summer and Servicemaster was dispatched as the emergency mitigation team…read more This is our story... Our initial phone call to file a claim reported that Servicemaster would arrive within 4 hours. They in fact arrived 28 hours later, after multiple phone calls to follow-up. The crew that arrived was exhausted from working on multiple claims, and stated such. No project manager accompanied the work crew and so inappropriate decisions were made (i.e. no drywall was removed, the carpets were left in place). Since it took over a day for a crew to arrive, my husband and I removed all of the items from the basement and removed hundreds of litres of water. We decided to do this as we had received no instructions from our insurance provider or Servicemaster. We went as far as to sort the items into wet and dry piles for easy cataloging. When Justin, the project manager arrived four days later (after multiple phone calls requesting he do so), he decided the initial mitigation was inadequete and directed that the carpets and drywall be removed. By this point a smell had started to develop. Interestingly, this decision occurred only after we, as homeowners, suggested we would be looking for a second opinion. Once the decision to complete more demolition occurred the crew worked efficiently. They left minimal cigarette butts on our driveway. We certainly would have appreciated at least a rough estimate before the demolition and listing of damaged contents took place. I think if we knew that every single door-stopper that was removed was going to be charged individually, we would have started doing some of these tasks during our 28 hour wait. Once our insurance adjuster received the bill we noticed several points of contention. Firstly, two significant charges were added that were not done: water extraction and lifting of the carpets. Those charges (totalling two thousand dollars) were removed. Many of the charges were rated at an after-hours premium. We are not disputing that the crew was there after hours, however, the crew came when it was convenient for their busy schedule. Our initial request for service was at 5pm on Sunday and the first crew arrived at 8pm on Monday. Had we been one spot higher, or lower in the list, the crew would have arrived during business hours and the cost to ourselves would have been significantly reduced. The fact that Servicemaster accepted more work than they were able to take on, and as a result we as homeowners had to pay premiums does not sit well with us. While trying to amend these issues, Sheena was exceptionally difficult to get a hold of, took days to return calls, and was unable to resolve our concerns. We are surprised that a company like Servicemaster has no concern resolution process. Sheena's response of "there is nothing I can do" and accompanying attitude have left us with a very poor impression of Servicemaster; so much so that we are investigating other way to bring attention to our situation. So far we have filed complaints with provincial and national bodies and are looking at other methods of warning people how easy it is to be taken advantage of by Servicemaster. We have also communicated with our insurance provider, TD, to recommend they reconsider their contract with Servicemaster.

I had repairs completed for where ServiceMaster was utilized. Worst experience ever! They do not…read morehave qualify workers and the worst part is that they don't follow up on their warranty. They wash their hands once they have your money and leave you in the lurch. Be Warned!

Glenora Excavation

Glenora Excavation

(2 reviews)

Glenora Excavation was hired to demolish and clean up our property…read more After many months the job was finally completed however Laurin Cruse did not return to do a final clean up of the job site. He left posts, train ties, cement pieces and even an 12 foot garage door laying in the fields. Laurin has not returned my messages and I have had to pay hundreds of dollars and hire a truck to have the job completed by someone else. Very disappointed in his work ethic and the job he did.

Glenora excavating is one of the most unprofessional companies I've ever worked with, I've been in…read moreconstruction management and supervision for over 15 years, built hundreds of homes throughout the Edmonton area and not once have I ever had the troubles getting someone to complete a job and then dealing with the aftereffects of the job. Once paid his initial draw Laurin Kruise Wouldn't answer his phone, wouldn't show up on site prescheduled meetings, and if you ever did catch them off guard where he answered his phone he abruptly hung up when asking simple questions or requesting him to complete the job. Sub trades working for him did not get paid, when asking for paperwork Such as WCB, insurance, and even something as simple as a business license he was unable to supply anything. We later found out he runs his company under his brother's company not under his own. It has been several months the job still is not completed and we continue to have to pay more money to others to complete the job.

George's Ditching & Trucking - snowremoval - Updated May 2026

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